If you go to Bank of America to learn more about their online banking they explicitly recommend that you do not use N6. They do not give an explanation why however.
this is a dup.
*** Bug 85455 has been marked as a duplicate of this bug. ***
Summary: Bank of America recommends that you not use N6 for online banking → bankofamerica.com - Bank of America recommends that you not use N6 for online banking
Status: NEW → ASSIGNED
Looks fixed to me. -> FIXED
Status: ASSIGNED → RESOLVED
Last Resolved: 17 years ago
Resolution: --- → FIXED
ok, -> reopen
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
I think this may depend on what state you are in. I'm in Texas and I get the "Netscape 6 is bad" message.
All Evangelism Bugs are now in the Product Tech Evangelism. See bug 86997 for details.
Component: Evangelism → US English
Product: Browser → Tech Evangelism
Version: other → unspecified
Assignee: bclary → aruner
Status: REOPENED → NEW
evang bugs belong in bugscape, please see bugscape bug 5084
Status: NEW → RESOLVED
Last Resolved: 17 years ago → 17 years ago
Resolution: --- → WONTFIX
*** Bug 105938 has been marked as a duplicate of this bug. ***
The bug can be in bugscape, but it also has to be open here so that people wont file dups and those outside of netscape (yes, we really do exist) can have some idea what is going on with this issue. Reopening. Please add all bugscape bug numbers to the status whiteboard but keep the bug open until the 'scape bug is closed.
Status: RESOLVED → REOPENED
Resolution: WONTFIX → ---
Whiteboard: [BANKING][USERAGENT][DENY] → bugscape 5084 [BANKING][USERAGENT][DENY]
Worse yet, the BofA site now actually *prevents* access to their online banking if it detects Mozilla. Previously, they only warned you.
I can confirm that BofA's online banking has been blocking Mozilla and Netscape 6.x ( the page that is shown identifies Mozilla or Netscape 6.x as "Netscape 6", and claims that "Netscape 6 is not supported" ) for the California site. I sent them a note asking for an ETA, and offering assistance if it was required. This was about 4 days ago, no response yet. I tried faking the useragent string and going in to look for problems, didn't notice any but it wasn't exactly an exhaustive QA session. Transfering funds and looking at transaction history worked as expected.
In fact, I had no problems using the BofA site at all before they blocked access.
I just logged in to my BofA account with the latest Mozilla build on Solaris 7 ( build id - 2001120522 ), and they are not blocking or giving me warnings of any kind. If they are also letting NS6 in at this point, this bug should be closed.
it's about damn time... i can confirm that this now works with mozilla.
I received this email after inquiring why they called Netscape 6 a "beta browser" in a previous email ( I asked them to detail what problems they are seeing ) : --- Thank you for your inquiry. Netscape 6.1 has been tested with Online Banking and a number of problems have occurred. For example, icons appear and disappear from the system. Therefore, at the present time, Online Banking does not support the use of the Netscape 6.1 browser. However, we are working aggressively to resolve this problem and restore full service. Please accept our apologies for any inconveniences experienced by this problem. To access Online Banking until the problem is resolved, please select one of the following browser alternatives: For IBM compatible users Netscape Navigator 4.x Netscape Communicator 4.x Microsoft Internet Explorer 4.x Microsoft Internet Explorer 5.x For Macintosh users Netscape Navigator 4.x Netscape Communicator 4.x Microsoft Internet Explorer 4.x Microsoft Internet Explorer 5.x You may need to visit the web site of Netscape or Microsoft Internet Explorer to download the browser. Again, we apologize for the inconvenience. If we may be of further assistance, please contact us by e-mail or by phone at 1.800.933.6262. Kristyl Williams, Online Banking
16 years ago
Component: US General → US Banks
QA Contact: zach → bclary
Whiteboard: bugscape 5084 [BANKING][USERAGENT][DENY] → bugscape 5084 [USERAGENT][DENY]
Frankly, we're almost there. Expect to see something different w.r.t BofA experience by February 9 '02 (tentative ETA given to me by head of Internet Banking). Until then, hang tight :-)
Aruner, what is there to do on this now? I just tried the BofA site using Mozilla, and everything seems to work fine already. In fact, it's been working since early December.
Warner, The remaining issues are: 1. Netscape 6.x is still blocked, but not Mozilla. The problem here is that I suspect Mozilla is *not* blocked because of a faulty user-agent sniff that doesn't really reflect an "unblocking" but rather an act of ignorance :-) 2. Messaging ought to change to reflect that Netscape 6 is welcome again. By this I mean, I'm encouraging BofA to put something up to the effect that "Netscape 6 welcome again!"
Arun, possibly BofA just has bad user-agent sniffing code. However, they *did* block Mozilla (as opposed to Netscape 6) at one point, and obviously that's changed. I just didn't realize NS 6 was still being blocked.
I'm marking this FIXED
Status: REOPENED → RESOLVED
Last Resolved: 17 years ago → 16 years ago
Resolution: --- → FIXED
Status: RESOLVED → VERIFIED
Moving to new component
Component: US Banks → English US
Product: Tech Evangelism → Tech Evangelism Graveyard
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