840677 - akl1 office internet access down

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: NetOps, task)

Description

[casey ransom [:casey]]

mpls is up, so i can access internal hosts however the backup vpn and internet access is down, as of 20:42 UTC

example of the brokenness: 
[e-mail]> traceroute 63.245.220.2 no-resolve wait 1    
traceroute to 63.245.220.2 (63.245.220.2), 30 hops max, 40 byte packets
 1  60.234.54.73  9.019 ms  2.043 ms  2.151 ms
 2  * * *
 3  * * *
 4  121.98.9.37  2.189 ms !N * *
 5  * * 121.98.9.37  2.802 ms !N
 6  * * *
 7  * * 121.98.9.37  2.410 ms !N
 8  * * 121.98.9.37  14.802 ms !N
 9  * 121.98.9.37  13.486 ms !N *
10  * * *
11  * * *
12  * 121.98.9.37  38.923 ms !N  2.986 ms !N


20:52, orcon appears to have been restored:
[e-mail]> traceroute 63.245.220.2 no-resolve wait 1    
traceroute to 63.245.220.2 (63.245.220.2), 30 hops max, 40 byte packets
 1  60.234.54.73  2.463 ms  2.292 ms  2.148 ms
 2  121.98.9.37  2.105 ms  2.208 ms  2.146 ms
 3  121.98.9.14  2.082 ms  4.001 ms  2.303 ms
 4  121.99.12.3  2.298 ms  8.255 ms  8.309 ms
 5  173.241.131.245  180.077 ms  181.131 ms  186.530 ms
 6  199.168.63.222  187.926 ms  181.195 ms  180.984 ms
 7  213.155.134.103  175.068 ms  173.537 ms  178.913 ms
 8  62.115.8.162  175.425 ms  173.907 ms  172.905 ms
 9  63.245.220.2  174.917 ms  177.313 ms  177.116 ms