841379 - [traceback] HttpServerError: Server Error 500: https://payments-dev.allizom.org/bango/package/181/ Content: {...

Status: VERIFIED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect, P1)

Description

[Victor Carciu]

Prerequisites:
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:21.0) Gecko/20130211 Firefox/21.0

Steps to reproduce:
1.Open MP-dev and go to Dev Hub
2.Select a paid app and go to "Compatibility & Payments"
3.Go to "Compatibility & Payments" and click " 	Add or manage payment accounts" link
4.Select an already added account and click "Modify" link

Expected results:
Account details are displayed and the user is able to modify the account.

Actual results:
"There was a problem contacting the payment server." error is displayed

Please see screencast for this bug: http://screencast.com/t/ZJW4btWQJomO

Comment 1

[krupa raj[:krupa]]

HttpServerError: Server Error 500: https://payments-dev.allizom.org/bango/package/181/
Content: {"error_code": "ACCESS_DENIED", "error_data": {}, "error_message": "ACCESS_DENIED: Invalid credentials. You are not authorized to call this method"}


Stacktrace (most recent call last):

  File "django/core/handlers/base.py", line 111, in get_response
    response = callback(request, *callback_args, **callback_kwargs)
  File "amo/decorators.py", line 160, in wrapper
    return f(*args, **kw)
  File "amo/decorators.py", line 152, in wrapper
    return f(*args, **kw)
  File "amo/decorators.py", line 160, in wrapper
    return f(*args, **kw)
  File "amo/decorators.py", line 152, in wrapper
    return f(*args, **kw)
  File "amo/decorators.py", line 33, in wrapper
    return func(request, *args, **kw)
  File "amo/decorators.py", line 131, in wrapper
    response = func(*args, **kw)
  File "mkt/developers/views_payments.py", line 205, in payments_account
    return account.get_details()
  File "mkt/developers/models.py", line 152, in get_details
    .get(data={'full': True}))
  File "curling/lib.py", line 105, in get
    params=kwargs)
  File "slumber/__init__.py", line 103, in _request
    raise exceptions.HttpServerError("Server Error %s: %s" % (resp.status_code, url), response=resp, content=resp.content)

Comment 3

[Andy McKay]

Keir: can we check that the credentials on the test server have not changed? The username and password on our end haven't changed. This is using the Bango test server from our -dev server.

Comment 4

[Kumar McMillan [:kumar]]

The test password was changed temporarily but it's back now and our test API access is working again.

Comment 5

[Victor Carciu]

Verified as fixed : http://screencast.com/t/MJqYX2a3z

Comment 6

[Victor Carciu]

Reproducible again using the original scenario

Comment 7

[Kumar McMillan [:kumar]]

Hmm, it does look like the same error:

HttpServerError: Server Error 500: https://payments-dev.allizom.org/bango/package/189/
Content: {'error_data': {}, 'error_code': 'ACCESS_DENIED', 'error_message': 'ACCESS_DENIED: Invalid credentials. You are not authorized to call this method'}

http://sentry.dmz.phx1.mozilla.com/addons/marketplace-dev/group/12260/

The API call is roughtly: client.api.bango.package(self.uri_to_pk(self.uri)).get(data={'full': True})

Comment 8

[Tom]

This is not a Bango issue. This is a Mozilla url.

Comment 9

[Andy McKay]

It's a Mozilla URL connecting to Bango. Bango is returning "ACCESS_DENIED, Invalid credentials. You are not authorized to call this method". Why have the test credentials stopped working?

Comment 10

[Simone]

Can you try now?

Comment 11

[Andy McKay]

No change.

Comment 12

[Simone]

One more try please, it should be fine now.

Comment 13

[Andy McKay]

Yes, working now. Thank you.

Comment 14

[Steve Ruston]

Simone, can we get a date for when this will go into Live for our E2E testing in our staging environment?

Comment 15

[Victor Carciu]

Verified as fixed : http://screencast.com/t/yKYRXgqtVQn