Closed Bug 842061 Opened 12 years ago Closed 12 years ago

Folders and mail lost after compact. Cannot create new folders. OSX 10.7.5

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
17 Branch
Platform:
x86
macOS
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED INVALID

People

(Reporter: rjbmuse, Unassigned)

Details

(Keywords: dataloss, Whiteboard: [closeme 2013-04-01])

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.7; rv:18.0) Gecko/20100101 Firefox/18.0 Build ID: 20130201065344 Steps to reproduce: This occurred with the automatic update to 17.0.2. It asked if I wanted to compress my files. I did and all my local files and emails disappeared prior to those received in the past week. Actual results: I can't re-add or create new local files, an now all the sorted mail disappears. Expected results: If files were compressed, my local files/folders should not have disappeared. Also, in order to stop Thunderbird from going into and endless loop telling me to rename my new folder, I have to quit it, and cannot create new folders.
please provide the full, precise text of the message(s) you see about rename and other actions. Also, please check tools | error console for relevant messages.
Severity: normal → critical
Keywords: dataloss
Summary: Thunderbird, upon compressing my files, lost my files, as well as all the emails in them. When I tried to create new files, it would not let me create them. OSX 10.7.5 → Folders and mail lost after compact. Cannot create new folders. OSX 10.7.5
Robin?
Flags: needinfo?(rjbmuse)
Whiteboard: [closeme 2013-04-01]
They seem to have reappeared since the last update. Not sure why, but now I can find the folders.
Status: UNCONFIRMED → RESOLVED
Closed: 12 years ago
Flags: needinfo?(rjbmuse)
Resolution: --- → INVALID
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