[COST CONTROL] When no mobile coverage and airplane mode enabled, in a prepaid VIVO SIM card, an alert message should be shown when trying to update balance or topup

VERIFIED FIXED

Status

Firefox OS
Gaia::Cost Control
VERIFIED FIXED
5 years ago
5 years ago

People

(Reporter: carlosmartinez, Assigned: salva)

Tracking

unspecified
ARM
Gonk (Firefox OS)

Firefox Tracking Flags

(blocking-b2g:-, b2g18-)

Details

(Whiteboard: leorun3,leorun4)

Tested in unagi with Gecko-0ecc076.Gaia-4164424.

STR:
1-Open cost control app when no mobile coverage or airplane mode enabled, with a prepaid VIVO SIM card
2-Try to topup with code, update balance or topup and pay

Expected result --> An alert screen should be shown with the following message: "No coverage, top-up not possible" or similar

Actual result --> You can "update" balance, and "topup"... but is not working
Assignee: nobody → salva
Assignee: salva → nobody
This does not appear to be critical and error messages in topup/update can be cost control version-next. The user will have indications that they are in airplane mode or without data connection, which will have to suffice for v1
blocking-b2g: tef? → -
Assignee: nobody → salva
tracking-b2g18: ? → -

Comment 2

5 years ago
When there is no coverage it is possible to introduce a valid topup code and press Send key, but nothing happens, no error warning or whatever.

Bug seen with Leo, testrun3 build.

Test case id: #5493
Whiteboard: leorun3
Specification says, if there is a failure sending, the following message must be displayed:
"There was a problem sending the code. Please try again."

After landing 882656, it is solved.
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED

Updated

5 years ago
Whiteboard: leorun3 → leorun3,leorun4

Comment 4

5 years ago
Carlos (or Isabel)

Can you please recheck this and verify the fix?  Thanks!
Flags: needinfo?(carlos.martinez)

Comment 5

5 years ago
Hi John,
This is still happening.
When the device is in airplane mode and user introduces a valid topup code and press on Send, no warning or error messsage is shown, nothing happens.

Tested with unagi device V1-train 07/17 build:
Gecko-2d17cfb
Gaia-c506c50
ref.ril

Adding ni Salva as per comment 3 this should has been fixed when that bug landed.
Thanks
Flags: needinfo?(carlos.martinez) → needinfo?(salva)
Please, recheck and open again if needed.
Flags: needinfo?(salva)
Keywords: qawanted

Updated

5 years ago
Keywords: qawanted → verifyme

Comment 7

5 years ago
Sorry for the late replay.
Checked with Leo device:
Build id: 201090814404
Gaia: bae8d99

There is an error message warning user that airplane mode should be disabled to update balance or to top up

So, changing status tu verified
Status: RESOLVED → VERIFIED

Updated

5 years ago
Keywords: verifyme
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