843532 - Character problem with builtin pdf viewer

Status: RESOLVED FIXED

(Firefox :: PDF Viewer, defect, P3)

Description

[Jørgen Nørgaard]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
Build ID: 20130215130331

Steps to reproduce:

Open attached pdf file.

Please contact for sample pdf file - the one I have contains information I don't want made public. You can have it if it is not made available publicly.



Actual results:

Danish characters are missing.


Expected results:

Adobe reader displays characters

Comment 1

[Jørgen Nørgaard]

Attachment: Danish characters wrong

Comment 2

[Mihaela Velimiroviciu (:mihaelav)]

Does the issue reproduce on latest Nightly build: http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/?

Comment 3

[Jørgen Nørgaard]

Not a problem on the beta branch on Macos x.

Will test Windows tomorrow.

Comment 4

[Jørgen Nørgaard]

Just checked and it is still a problem in firefox-22.0a1.en-US.win32.

Comment 5

[iamjayakumars]

When I go to a website and click on a link to a PDF, and it opens in the new Firefox PDF viewer, some random letters are missing from the text. If I download the file and look at it in either Reader or Acrobat, it looks fine. 

When I view it, there are letters missing from my name (second line), the first green headline, the last headline on page 2, and the first headline on page 3 (there may be more, but those are the ones I noticed). 

http://www.aamorgan.com/Rural_Schools.pdf

Comment 6

[Notlost]

Can confirm its the "f"s and "k"s in the special green font in said PDF. Also the grey font loses capital "M"s -- no "f" or "k" in grey font, so uncertain if its a type of font and specific character or characters across specific fonts. 

In any case, selecting the character reports what it is normally (right click google search for "M")

So it looks like a rendering issue.

Comment 7

[iamjayakumars]

Images also not recognized by inbuilt pdf viewer.

Check this in "Inbuilt PDF and adobe/foxit pdf"
http://www.bathstore.com/files/KERRIDGE/60007000170/TECH.pdf

Comment 8

[Andreas Schoeneck]

I cannot confirm the original issue on Firefox v22.0a1 - Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:22.0) Gecko/20130311 Firefox/22.0 

Maybe there's some font isseues arising here?

Nevertheless I can confirm the issues described in comment 5.

Comment 9

[iamjayakumars]

Same error in Windows 7 - 64BIT

Comment 10

[Alistair Wilson]

Attachment: Euro currency symbol not displaying in FF

Comment 11

[Alistair Wilson]

Attachment: Euro currency symbol displaying in Chrome

Comment 12

[Alistair Wilson]

FYI this issue is also affecting currency symbols, I've added attachments to highlight this

Comment 13

[iamjayakumars]

Still the Characters and images are not showing in "ïn-built" Firefox Nightly PDF

Windows 8-64BIT