Closed Bug 843570 Opened 11 years ago Closed 11 years ago

Thunderbird crashes when opening specific messages @ mozalloc_abort(char const* const) | NS_DebugBreak_P | nsAString_internal::SetCapacity(unsigned int)

Categories

(Thunderbird :: Mail Window Front End, defect)

17 Branch
x86_64
Windows 7
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: yode.gps, Unassigned)

References

(Depends on 1 open bug)

Details

(Keywords: crash, testcase-wanted, Whiteboard: [needs testcase])

Crash Data

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0
Build ID: 20130201065344

Steps to reproduce:

Selected an email in my inbox panel.


Actual results:

Thunderbird crashed and the "Thunderbird crash report" window opened.


Expected results:

Viewing the email in the email panel.

Please note that I was able to prevent the crash by setting the "view>message body" to "plain text" whereas "original HTML" and "simple HTML" settings keep the bug repeating.
This only happens with some emails (maybe 1% of what I daily receive). When an email triggers the crash, it will do so 100% times when I try to read it. Emails that do not trigger the crash never do.
Can you post the crash report ID? It is in help->troubleshooting info->about:crashes
yode, thanks for the list of crashes.  Can you attach a message which causes crash?

in all cases signature is @ mozalloc_abort(char const* const) | NS_DebugBreak_P | nsAString_internal::SetCapacity(unsigned int) 

perhaps related to bug 837438
Severity: normal → critical
Status: UNCONFIRMED → NEW
Crash Signature: [@ mozalloc_abort(char const* const) | NS_DebugBreak_P | nsAString_internal::SetCapacity(unsigned int) ]
Depends on: 837438
Ever confirmed: true
Summary: Thunderbird crashes when opening specific messages → Thunderbird crashes when opening specific messages @ mozalloc_abort(char const* const) | NS_DebugBreak_P | nsAString_internal::SetCapacity(unsigned int)
(In reply to Wayne Mery (:wsmwk) from comment #3)
> yode, Can you attach a message which causes crash?
Flags: needinfo?(yode.gps)
Depends on: 924278
yode seems to be gone.
let's reopen bug when testcase becomes available
Status: NEW → RESOLVED
Closed: 11 years ago
Flags: needinfo?(yode.gps)
Resolution: --- → INCOMPLETE
Whiteboard: [needs testcase]
You need to log in before you can comment on or make changes to this bug.