Closed
Bug 843570
Opened 11 years ago
Closed 11 years ago
Thunderbird crashes when opening specific messages @ mozalloc_abort(char const* const) | NS_DebugBreak_P | nsAString_internal::SetCapacity(unsigned int)
Categories
(Thunderbird :: Mail Window Front End, defect)
Tracking
(Not tracked)
RESOLVED
INCOMPLETE
People
(Reporter: yode.gps, Unassigned)
References
(Depends on 1 open bug)
Details
(Keywords: crash, testcase-wanted, Whiteboard: [needs testcase])
Crash Data
User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:18.0) Gecko/20100101 Firefox/18.0 Build ID: 20130201065344 Steps to reproduce: Selected an email in my inbox panel. Actual results: Thunderbird crashed and the "Thunderbird crash report" window opened. Expected results: Viewing the email in the email panel. Please note that I was able to prevent the crash by setting the "view>message body" to "plain text" whereas "original HTML" and "simple HTML" settings keep the bug repeating. This only happens with some emails (maybe 1% of what I daily receive). When an email triggers the crash, it will do so 100% times when I try to read it. Emails that do not trigger the crash never do.
Can you post the crash report ID? It is in help->troubleshooting info->about:crashes
Here are the latest crashes I experienced this way : bp-6d6c297c-2d08-474b-beab-ae6a42130222 22/02/2013 16:05 bp-999f9ace-800e-4eb4-aafc-b12b42130221 21/02/2013 15:08 bp-23da0bf9-a205-4afd-b4b3-93e862130221 21/02/2013 15:03 bp-ef01fa37-1dce-4fab-a9c9-adef02130221 21/02/2013 14:44 bp-76fd00e2-40dd-4576-bf89-1dfe82130221 21/02/2013 14:43 bp-b0ab1cb2-7c6b-44c9-83d2-94a682130221 21/02/2013 14:41 bp-bcdc1777-4b43-4911-9a8f-78c4f2130221 21/02/2013 14:32 bp-a18b0264-3bd3-4cfe-b2d1-90ca32130221 21/02/2013 14:31 bp-f38076d0-4fae-40c8-853d-5cc382130221 21/02/2013 14:27 bp-d42a73ee-db66-4937-90ad-85b622130221 21/02/2013 14:26
Comment 3•11 years ago
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yode, thanks for the list of crashes. Can you attach a message which causes crash? in all cases signature is @ mozalloc_abort(char const* const) | NS_DebugBreak_P | nsAString_internal::SetCapacity(unsigned int) perhaps related to bug 837438
Severity: normal → critical
Status: UNCONFIRMED → NEW
Crash Signature: [@ mozalloc_abort(char const* const) | NS_DebugBreak_P | nsAString_internal::SetCapacity(unsigned int) ]
Depends on: 837438
Ever confirmed: true
Keywords: crash,
testcase-wanted
Summary: Thunderbird crashes when opening specific messages → Thunderbird crashes when opening specific messages @ mozalloc_abort(char const* const) | NS_DebugBreak_P | nsAString_internal::SetCapacity(unsigned int)
Comment 4•11 years ago
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(In reply to Wayne Mery (:wsmwk) from comment #3) > yode, Can you attach a message which causes crash?
Flags: needinfo?(yode.gps)
Comment 5•11 years ago
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yode seems to be gone. let's reopen bug when testcase becomes available
Status: NEW → RESOLVED
Closed: 11 years ago
Flags: needinfo?(yode.gps)
Resolution: --- → INCOMPLETE
Whiteboard: [needs testcase]
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Description
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