Closed Bug 843580 Opened 11 years ago Closed 5 years ago

crash in nsDeviceContextSpecX::EndDocument @ libobjc

Categories

(Core :: Widget: Cocoa, defect)

19 Branch
x86_64
macOS
defect
Not set
critical

Tracking

()

RESOLVED INCOMPLETE
Tracking Status
firefox19 - ---
firefox20 - ---

People

(Reporter: scoobidiver, Unassigned)

Details

(Keywords: crash, steps-wanted, Whiteboard: [tbird crash])

Crash Data

It's #5 top browser crasher in 19.0 on Mac OS X and only #33 in 18.0.2.

I think the spike is related to printing with PDF Viewer.

Signature 	libobjc.A.dylib@0xb390 More Reports Search
UUID	f12ec827-3437-44f7-ac69-db42f2130221
Date Processed	2013-02-21 08:26:05
Uptime	1075
Last Crash	18.0 minutes before submission
Install Age	22.2 hours since version was first installed.
Install Time	2013-02-20 10:06:05
Product	Firefox
Version	19.0
Build ID	20130215130331
Release Channel	release
OS	Mac OS X
OS Version	10.7.5 11G63
Build Architecture	amd64
Build Architecture Info	family 6 model 42 stepping 7
Crash Reason	EXC_BAD_ACCESS / 0x0000000d
Crash Address	0x0
App Notes 	
AdapterVendorID: 0x1002, AdapterDeviceID: 0x6720GL Context? GL Context+ GL Layers? GL Layers+ 
Processor Notes 	sp-processor02.phx1.mozilla.com_19469:2008; MDSW emitted too many frames, triggering truncation; exploitablity tool: ERROR: unable to analyze dump
EMCheckCompatibility	True
Adapter Vendor ID	0x1002
Adapter Device ID	0x6720

Frame 	Module 	Signature 	Source
0 	libobjc.A.dylib 	libobjc.A.dylib@0xb390 	
1 	CoreFoundation 	CoreFoundation@0x8ab0 	
2 	CoreFoundation 	CoreFoundation@0xd242 	
3 	CoreFoundation 	CoreFoundation@0xd030 	
4 	CoreFoundation 	CoreFoundation@0x8bf6 	
5 	PrintCore 	PrintCore@0x395f 	
6 	PrintCore 	PrintCore@0x1d50a 	
7 	PrintCore 	PrintCore@0x3de17 	
8 	PrintCore 	PrintCore@0x7a30 	
9 	PrintCore 	PrintCore@0x61d9 	
10 	PrintCore 	PrintCore@0x23bd4 	
11 	PrintCore 	PrintCore@0x19dc3 	
12 	XUL 	nsDeviceContextSpecX::EndDocument 	widget/cocoa/nsDeviceContextSpecX.mm:92
13 	XUL 	nsDeviceContext::EndDocument 	gfx/src/nsDeviceContext.cpp:494
14 	XUL 	nsPrintData::~nsPrintData 	layout/printing/nsPrintData.cpp:92
15 	XUL 	nsPrintEngine::Destroy 	layout/printing/nsPrintEngine.cpp:262
16 	XUL 	DocumentViewerImpl::OnDonePrinting 	layout/base/nsDocumentViewer.cpp:4288
17 	XUL 	nsPrintCompletionEvent::Run 	layout/printing/nsPrintEngine.cpp:3665
18 	XUL 	nsThread::ProcessNextEvent 	xpcom/threads/nsThread.cpp:627
19 	XUL 	NS_ProcessPendingEvents_P 	obj-firefox/x86_64/xpcom/build/nsThreadUtils.cpp:188
20 	XUL 	nsBaseAppShell::NativeEventCallback 	widget/xpwidgets/nsBaseAppShell.cpp:97
21 	XUL 	nsAppShell::ProcessGeckoEvents 	widget/cocoa/nsAppShell.mm:387
22 	CoreFoundation 	CoreFoundation@0x124f1 	
...

More reports at:
https://crash-stats.mozilla.com/report/list?signature=libobjc.A.dylib%400xb390
There's only been a single comment of complaint, and the crash volume on crash-stats is very low. We'll need to see some evidence of user frustration before prioritizing this over other FF19 investigations.

Adding qawanted/steps-wanted, but again, this is a lower priority than other FF19 investigations.
Only #20 on the Mac-specific list for 19 now, definitely not topcrash-worthy.
Keywords: topcrash
This is Mac 10.7.x amd64 only.  Crashes reported from Fx Tb and Sm.  I do not have access to a 10.7 machine.  19.0.2 on 10.6.8 wfm.
Removing the qawanted keyword since QA can't reproduce this locally (tried by printing with PDF Viewer on Firefox 22 on a MAC 10.7 amd64 machine). Please re-add it if you have more details about how it can be reproduced.
Keywords: qawanted

Missing STR and nothing on crash-stats, so closing

Status: NEW → RESOLVED
Closed: 5 years ago
Resolution: --- → INCOMPLETE
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