Closed
Bug 844012
Opened 12 years ago
Closed 12 years ago
crash in rf-firefox-plugin@0x78cb4 with Roboform 1-05-002
Categories
(Firefox :: Extension Compatibility, defect)
Tracking
()
RESOLVED
FIXED
People
(Reporter: scoobidiver, Unassigned)
Details
(Keywords: crash, qawanted, steps-wanted)
Crash Data
It's currently #9 top browser crasher in the first days of 19.0 on Mac OS X.
Signature objc_msgSend | rf-firefox-plugin@0x78cb4 More Reports Search
UUID 43a2c239-271b-4215-adbd-f26b72130221
Date Processed 2013-02-21 22:04:24
Uptime 18322
Last Crash 1.2 days before submission
Install Age 5.1 hours since version was first installed.
Install Time 2013-02-21 16:53:11
Product Firefox
Version 19.0
Build ID 20130215130331
Release Channel release
OS Mac OS X
OS Version 10.8.2 12C60
Build Architecture amd64
Build Architecture Info family 6 model 42 stepping 7
Crash Reason EXC_BAD_ACCESS / 0x0000000d
Crash Address 0x0
App Notes
AdapterVendorID: 0x8086, AdapterDeviceID: 0x 126GL Context? GL Context+ GL Layers? GL Layers+
Processor Notes sp-processor02.phx1.mozilla.com_25943:2008; exploitablity tool: ERROR: unable to analyze dump
EMCheckCompatibility True
Adapter Vendor ID 0x8086
Adapter Device ID 0x 126
Frame Module Signature Source
0 libobjc.A.dylib objc_msgSend
1 rf-firefox-plugin rf-firefox-plugin@0x78cb4
2 rf-firefox-plugin rf-firefox-plugin@0x18074a
3 HIToolbox GetWindowProperty
4 rf-firefox-plugin rf-firefox-plugin@0x1d7cb2
5 Foundation __NSFireTimer
6 CoreFoundation __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__
7 CoreFoundation __CFRunLoopDoTimer
8 CoreFoundation __CFRunLoopRun
9 CoreFoundation CFRunLoopRunSpecific
10 HIToolbox RunCurrentEventLoopInMode
11 HIToolbox ReceiveNextEventCommon
12 HIToolbox BlockUntilNextEventMatchingListInMode
13 AppKit _DPSNextEvent
14 AppKit -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]
15 XUL -[GeckoNSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] widget/cocoa/nsAppShell.mm:164
16 AppKit -[NSApplication run]
17 XUL nsAppShell::Run widget/cocoa/nsAppShell.mm:741
18 XUL nsAppStartup::Run toolkit/components/startup/nsAppStartup.cpp:290
19 XUL XREMain::XRE_mainRun toolkit/xre/nsAppRunner.cpp:3823
20 XUL XREMain::XRE_main toolkit/xre/nsAppRunner.cpp:3890
21 XUL XRE_main toolkit/xre/nsAppRunner.cpp:4084
22 firefox main browser/app/nsBrowserApp.cpp:174
23 firefox start
More reports at:
https://crash-stats.mozilla.com/report/list?signature=objc_msgSend+|+rf-firefox-plugin%400x78cb4
Comment 1•12 years ago
|
||
so what version of RoboForm it is?
and is it even RoboForm?
can be some other app using RoboForm DLL
Reporter | ||
Comment 2•12 years ago
|
||
We don't have library versions on Mac, only debug identifiers.
rf-firefox-plugin FC7E70855E99388F9FE88549EBC939CB0
Version 1-05-002 is for the rf-firefox-addon@siber.com extension.
Comment 3•12 years ago
|
||
i will ask programmers.
we will try to determine version number nby signature.
Comment 4•12 years ago
|
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(In reply to Vadim Maslov from comment #3)
> i will ask programmers.
>
> we will try to determine version number nby signature.
Thanks Vadim, we'll also try to reproduce on our side once our QA team has the necessary cycles.
Keywords: qawanted,
steps-wanted
Reporter | ||
Comment 5•12 years ago
|
||
It's #15 top browser crasher in 19.0 on Mac OS X. With the new rules in https://wiki.mozilla.org/CrashKill/Topcrash, that doesn't qualify it for the topcrash keyword.
Keywords: topcrash
Updated•12 years ago
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Comment 6•12 years ago
|
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New rel RF 1.5.5 probably fixes it.
We could never reproduce it,
but we fixed a bug that seems to be related to this one.
Comment 7•12 years ago
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This crash spiked on 2/17 and again on 3/7. Other than that it's been single digit crashes reported on other days.
Comment 8•12 years ago
|
||
there are only a handful of crashes in the last few days and all of them are with RF Version 1-05-002. I think it is safe to say RF 1.5.5 fixed this.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → FIXED
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Description
•