It's currently #9 top browser crasher in the first days of 19.0 on Mac OS X. Signature objc_msgSend | rf-firefox-plugin@0x78cb4 More Reports Search UUID 43a2c239-271b-4215-adbd-f26b72130221 Date Processed 2013-02-21 22:04:24 Uptime 18322 Last Crash 1.2 days before submission Install Age 5.1 hours since version was first installed. Install Time 2013-02-21 16:53:11 Product Firefox Version 19.0 Build ID 20130215130331 Release Channel release OS Mac OS X OS Version 10.8.2 12C60 Build Architecture amd64 Build Architecture Info family 6 model 42 stepping 7 Crash Reason EXC_BAD_ACCESS / 0x0000000d Crash Address 0x0 App Notes AdapterVendorID: 0x8086, AdapterDeviceID: 0x 126GL Context? GL Context+ GL Layers? GL Layers+ Processor Notes sp-processor02.phx1.mozilla.com_25943:2008; exploitablity tool: ERROR: unable to analyze dump EMCheckCompatibility True Adapter Vendor ID 0x8086 Adapter Device ID 0x 126 Frame Module Signature Source 0 libobjc.A.dylib objc_msgSend 1 rf-firefox-plugin rf-firefox-plugin@0x78cb4 2 rf-firefox-plugin rf-firefox-plugin@0x18074a 3 HIToolbox GetWindowProperty 4 rf-firefox-plugin rf-firefox-plugin@0x1d7cb2 5 Foundation __NSFireTimer 6 CoreFoundation __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ 7 CoreFoundation __CFRunLoopDoTimer 8 CoreFoundation __CFRunLoopRun 9 CoreFoundation CFRunLoopRunSpecific 10 HIToolbox RunCurrentEventLoopInMode 11 HIToolbox ReceiveNextEventCommon 12 HIToolbox BlockUntilNextEventMatchingListInMode 13 AppKit _DPSNextEvent 14 AppKit -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] 15 XUL -[GeckoNSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] widget/cocoa/nsAppShell.mm:164 16 AppKit -[NSApplication run] 17 XUL nsAppShell::Run widget/cocoa/nsAppShell.mm:741 18 XUL nsAppStartup::Run toolkit/components/startup/nsAppStartup.cpp:290 19 XUL XREMain::XRE_mainRun toolkit/xre/nsAppRunner.cpp:3823 20 XUL XREMain::XRE_main toolkit/xre/nsAppRunner.cpp:3890 21 XUL XRE_main toolkit/xre/nsAppRunner.cpp:4084 22 firefox main browser/app/nsBrowserApp.cpp:174 23 firefox start More reports at: https://crash-stats.mozilla.com/report/list?signature=objc_msgSend+|+rf-firefox-plugin%400x78cb4
so what version of RoboForm it is? and is it even RoboForm? can be some other app using RoboForm DLL
We don't have library versions on Mac, only debug identifiers. rf-firefox-plugin FC7E70855E99388F9FE88549EBC939CB0 Version 1-05-002 is for the email@example.com extension.
i will ask programmers. we will try to determine version number nby signature.
(In reply to Vadim Maslov from comment #3) > i will ask programmers. > > we will try to determine version number nby signature. Thanks Vadim, we'll also try to reproduce on our side once our QA team has the necessary cycles.
tracking-firefox19: ? → +
Keywords: qawanted, steps-wanted
It's #15 top browser crasher in 19.0 on Mac OS X. With the new rules in https://wiki.mozilla.org/CrashKill/Topcrash, that doesn't qualify it for the topcrash keyword.
tracking-firefox19: + → ?
New rel RF 1.5.5 probably fixes it. We could never reproduce it, but we fixed a bug that seems to be related to this one.
This crash spiked on 2/17 and again on 3/7. Other than that it's been single digit crashes reported on other days.
there are only a handful of crashes in the last few days and all of them are with RF Version 1-05-002. I think it is safe to say RF 1.5.5 fixed this.
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → FIXED
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