firefox loses session and some prefs after updating

RESOLVED WORKSFORME

Status

()

RESOLVED WORKSFORME
6 years ago
2 years ago

People

(Reporter: bhearsum, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

Twice now after updating my wife's Firefox profile has both lost its saved session and some preferences. The first time was an update from 17.0 -> 18.0 (possibly 18.0.1 or 18.0.2). The second time was 18.0 (again, maybe .1 or .2) -> 19.0

In both cases her session was lost on first run and she ended up with only the whatsnew page and about:home open. Her new tab page also got messed up, and ends up trying to load a very strange URL: "http://www.�[r;;iåvÞyevq¾qîx»òki.com/".

Not sure what other information will be helpful, but we're happy to do whatever on-machine debugging that would be helpful.
Ben, have you seen this in recent years?
Flags: needinfo?(bhearsum)
I don't think so.
Status: NEW → RESOLVED
Last Resolved: 2 years ago
Flags: needinfo?(bhearsum)
Resolution: --- → WORKSFORME
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