844616 - FF19 keeps running 'firstrun' almost daily

Status: RESOLVED WORKSFORME

(Firefox :: Untriaged, defect)

Description

[Barry]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:19.0) Gecko/20100101 Firefox/19.0
Build ID: 20130215130331

Steps to reproduce:

Almost daily when I start FF19 it will load 2 tabs in a 'firstrun' scenario. 


Actual results:

This 'firstrun' scenario wipes out all my previous settings.  This is generally noticed first in the morning so something could be happening overnight to cause this effect.

I've had FF19 installed for a week or more and this is like the 5th time 'firstrun' has happened.


Expected results:

Obviously 'firstrun' shouldn't be run more than once.

Comment 1

[[:Aleksej]]

Maybe this depends on how Firefox is shut down.

Comment 2

[[:Aleksej]]

Do you use Private Browsing windows?

Comment 3

[[:Aleksej]]

See also bug 844108.

Comment 4

[Barry]

(In reply to Aleksej [:Aleksej] from comment #2)
> Do you use Private Browsing windows?

Never.

Comment 5

[Barry]

(In reply to Aleksej [:Aleksej] from comment #3)
> See also bug 844108.

Very similar results but other report doesn't mention starting in 'firstrun' mode, which is pretty obvious and easily recognized as being wrong.

Comment 6

[Virgil Dicu [:virgil] [QA]]

Does this happen in Safe Mode?
http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

or with a New Profile?
http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 7

[Barry]

(In reply to Virgil Dicu [:virgil] [QA] from comment #6)
> Does this happen in Safe Mode?
> http://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-
> mode
> 
> or with a New Profile?
> http://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-
> firefox-profiles

Didn't try either scenario.

Comment 8

[Virgil Dicu [:virgil] [QA]]

Could you please try? We would need more information to try and reproduce. Your preferences from about;support might also be interesting.

Comment 9

[Barry]

(In reply to Virgil Dicu [:virgil] [QA] from comment #8)
> Could you please try? We would need more information to try and reproduce.
> Your preferences from about;support might also be interesting.

It would appear this problem has run its course for me as it has not happened again since shortly after reporting the issue.

Comment 10

[Virgil Dicu [:virgil] [QA]]

Will set this to Works for me. If it re-occurs please re-open and provide any extra information that could help.