User Agent: Mozilla/5.0 (Windows NT 6.0; rv:18.0) Gecko/20100101 Firefox/18.0 Build ID: 20130201065344 Steps to reproduce: Using Windows Vista Thunderbird 17.0.3 program Microsoft Office 2007 installed. Previously I received a .doc attachment. Right click, select open, then open with, browse, chose MSWord and do this from now on. This appears under: Tools > Options > Attachments > Incoming tab content type:Microsoft Office word 97 - 2003 document(application/msword, .doc) All ,doc documents open ok. then I receive a .docx document. Right click, select open, then open with, browse, Actual results: no option to choose MSWord, only other products eg: openoffice click on the second 'browse' locate Microsoft Office, locate winword.exe click on open small window now says: Open with Microsoft Office Word the option to 'do this automatically for files like this from now on' is greyed out, so cannot be chosen. When I click on ok MSWord opens showing the document as read only. So I can open it, but it is long winded as option should be available Expected results: when I right click on docx and choose to open: there should be an option to choose MSWord. after locating the winword.exe to open the document: the option to 'do this automatically for files like this from now on' needs to be available. It is not available - it is greyed out. In Tools > Options > Attachments > Incoming tab The action for opening attachments with a .docx extension should be added to the .doc, but there is no means of doing this. I have MSOffice 2007 on the computer which can save as different version eg: .doc and .docx Thunderbird needs to be able to add .doc and .docx to the Incoming tab, so that future attachments can be opened.
Update since last posting: So I did the following: Under the Control panel >Default programs > set associations noted that .docx was described as a DOCX file and not a Word 2007 document. Run > Regedit HKEY_CLASSES_ROOT\Word.Document.12\shell\Open the ddexec sub key had e a value of : [REM _DDE_Direct][FileOpen("%1")] the command sub key had a value of: C:\PROGRA~1\MICROS~3\Office12\Moc.exe "%1" I changed this to: "C:\Program Files\Microsoft Office\Office12\WINWORD.EXE" /n /dde "%1" Then located a .docx document saved to my computer and right click chose 'open with' and choose a default program. select 'Microsoft Office Word' and 'always use the selected program to open this kind of file' and clicked on Ok. Then rechecked the default programs > set associations noted that .docx was now described as a Word 2007 document and not a DOCX file. Then in Thunderbird: locate an email with a .docx and choose to open with, now MS Office Word is an option, select it and select to always open with this program. under Tools > Options > Attachments> Incoming tab now displays: Microsoft Office Word 97-2003 - Use Microsoft Office Word (default) Word 2007 Document - Use Microsoft Office Word (default) the top one opens .doc the lower opens .docx This has now fixed this issue.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → WORKSFORME
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