Closed Bug 845534 Opened 11 years ago Closed 11 years ago

Many attached contents are missing (embedded images or attached files)

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
17 Branch
Platform:
x86
Linux
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED DUPLICATE of bug 815012

People

(Reporter: thunderbird, Unassigned)

Details

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux i686; rv:19.0) Gecko/20100101 Firefox/19.0
Build ID: 20130218103407

Steps to reproduce:

Reading mail as usual


Actual results:

Since a long time I can't open some file attachements whatever the extensions they have. Sometimes it is pdf  or images or slides etc....  
Also some embedded pictures in the mail body appears broken. 
I am sure it is related to Thunderbird because the same attachements (same account) opens well in Evolution.  


Expected results:

pictures display normally - attached files can be saved or opened - 


config:



  Paramètres de base de l'application

    Nom: Thunderbird
    Version: 17.0.2
    Agent utilisateur: Mozilla/5.0 (X11; Linux i686; rv:17.0) Gecko/20130106 Thunderbird/17.0.2
    Répertoire de profil: Ouvrir le dossier correspondant

              (Lecteur local)
    Identifiant de compilation de l'application: 20130106012405
    Plugins activés: about:plugins
    Configuration de compilation: about:buildconfig
    Rapports de plantage: about:crashes
    Utilisation mémoire: about:memory

  Comptes courrier et groupes
    account1:
      INCOMING: account1, , (none) Local Folders, plain, passwordCleartext

    account2:
      INCOMING: account2, , (imap) mail.open-jaf.com:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:587, plain, passwordEncrypted, true

    account3:
      INCOMING: account3, , (imap) imap.1und1.de:993, SSL, passwordCleartext
      OUTGOING: smtp.free.fr:587, plain, passwordEncrypted, true

    account4:
      INCOMING: account4, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:587, plain, passwordEncrypted, true

    account5:
      INCOMING: account5, , (pop3) pop.free.fr:110, plain, passwordCleartext
      OUTGOING: smtp.free.fr:587, plain, passwordEncrypted, true

    account7:
      INCOMING: account7, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account8:
      INCOMING: account8, , (imap) ssl0.ovh.net:993, SSL, passwordCleartext
      OUTGOING: ssl0.ovh.net:465, SSL, passwordCleartext, true

    account9:
      INCOMING: account9, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account10:
      INCOMING: account10, , (imap) imap.1und1.de:993, SSL, passwordCleartext
      OUTGOING: smtp.1und1.de:587, alwaysSTARTTLS, passwordCleartext, true

    account11:
      INCOMING: account11, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account12:
      INCOMING: account12, , (imap) ssl0.ovh.net:993, SSL, passwordCleartext
      OUTGOING: ssl0.ovh.net:465, SSL, passwordCleartext, true

    account13:
      INCOMING: account13, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account14:
      INCOMING: account14, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account15:
      INCOMING: account15, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account16:
      INCOMING: account16, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account17:
      INCOMING: account17, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account18:
      INCOMING: account18, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account19:
      INCOMING: account19, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account20:
      INCOMING: account20, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account21:
      INCOMING: account21, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account22:
      INCOMING: account22, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account23:
      INCOMING: account23, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account24:
      INCOMING: account24, , (imap) imap.free.fr:143, plain, passwordCleartext
      OUTGOING: smtp.free.fr:25, plain, passwordCleartext, true

    account25:
      INCOMING: account25, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
      OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true

    account26:
      INCOMING: account26, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
      OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true

    account27:
      INCOMING: account27, , (imap) imap.googlemail.com:993, SSL, passwordCleartext
      OUTGOING: smtp.googlemail.com:465, SSL, passwordCleartext, true

  Extensions
    Diccionario de Español/España, 1.5, true, es-es@dictionaries.addons.mozilla.org
    EDS Contact Integration, 0.5, true, edsintegration@mozilla.com
    Enigmail, 1.4.6, true, {847b3a00-7ab1-11d4-8f02-006008948af5}
    Global Menu Bar integration, 3.6.4, true, globalmenu@ubuntu.com
    Highlighter, 0.6.5, true, andre.rodier-highlighter@gmailcom
    Lightning, 1.9, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
    Messaging Menu and Unity Launcher integration, 1.3.1, true, messagingmenu@mozilla.com
    XNote++, 2.2.9, true, xnote@froihofer.net

  Préférences modifiées importantes

    Nom: Valeur

      browser.cache.disk.capacity: 358400
      browser.cache.disk.smart_size_cached_value: 307200
      browser.cache.disk.smart_size.first_run: false
      browser.cache.disk.smart_size.use_old_max: false
      dom.max_chrome_script_run_time: 0
      extensions.lastAppVersion: 17.0.2
      font.minimum-size.x-western: 13
      font.name.monospace.x-western: DejaVu Sans Mono
      font.name.sans-serif.x-western: Ubuntu Condensed
      font.name.serif.x-western: DejaVu Sans Mono
      font.size.fixed.x-western: 13
      font.size.variable.x-western: 13
      mailnews.database.global.datastore.id: a4210f37-5909-4873-ae3b-cb4f7068eac
      mail.openMessageBehavior.version: 1
      network.cookie.prefsMigrated: true
      places.database.lastMaintenance: 1332539057
      places.history.expiration.transient_current_max_pages: 104858
      plugin.disable_full_page_plugin_for_types: video/x-ms-wmv,audio/x-wav,video/mp4
      plugin.soname.list: libXext.so
      print.tmp.printerfeatures.mx310-dir.can_change_colorspace: false
      print.tmp.printerfeatures.mx310-dir.can_change_downloadfonts: false
      print.tmp.printerfeatures.mx310-dir.can_change_jobtitle: false
      print.tmp.printerfeatures.mx310-dir.can_change_num_copies: true
      print.tmp.printerfeatures.mx310-dir.can_change_orientation: true
      print.tmp.printerfeatures.mx310-dir.can_change_paper_size: true
      print.tmp.printerfeatures.mx310-dir.can_change_plex: false
      print.tmp.printerfeatures.mx310-dir.can_change_printincolor: true
      print.tmp.printerfeatures.mx310-dir.can_change_resolution: false
      print.tmp.printerfeatures.mx310-dir.can_change_spoolercommand: false
      print.tmp.printerfeatures.mx310-dir.colorspace.0.name: default
      print.tmp.printerfeatures.mx310-dir.colorspace.count: 1
      print.tmp.printerfeatures.mx310-direct.can_change_colorspace: false
      print.tmp.printerfeatures.mx310-direct.can_change_downloadfonts: false
      print.tmp.printerfeatures.mx310-direct.can_change_jobtitle: false
      print.tmp.printerfeatures.mx310-direct.can_change_num_copies: true
      print.tmp.printerfeatures.mx310-direct.can_change_orientation: true
      print.tmp.printerfeatures.mx310-direct.can_change_paper_size: true
      print.tmp.printerfeatures.mx310-direct.can_change_plex: false
      print.tmp.printerfeatures.mx310-direct.can_change_printincolor: true
      print.tmp.printerfeatures.mx310-direct.can_change_resolution: false
      print.tmp.printerfeatures.mx310-direct.can_change_spoolercommand: false
      print.tmp.printerfeatures.mx310-direct.colorspace.0.name: default
      print.tmp.printerfeatures.mx310-direct.colorspace.count: 1
      print.tmp.printerfeatures.mx310-direct.has_special_printerfeatures: true
      print.tmp.printerfeatures.mx310-direct.orientation.0.name: portrait
      print.tmp.printerfeatures.mx310-direct.orientation.1.name: landscape
      print.tmp.printerfeatures.mx310-direct.orientation.count: 2
      print.tmp.printerfeatures.mx310-direct.paper.0.height_mm: 210
      print.tmp.printerfeatures.mx310-direct.paper.0.is_inch: false
      print.tmp.printerfeatures.mx310-direct.paper.0.name: A5
      print.tmp.printerfeatures.mx310-direct.paper.0.width_mm: 148
      print.tmp.printerfeatures.mx310-direct.paper.1.height_mm: 297
      print.tmp.printerfeatures.mx310-direct.paper.1.is_inch: false
      print.tmp.printerfeatures.mx310-direct.paper.1.name: A4
      print.tmp.printerfeatures.mx310-direct.paper.1.width_mm: 210
      print.tmp.printerfeatures.mx310-direct.paper.2.height_mm: 420
      print.tmp.printerfeatures.mx310-direct.paper.2.is_inch: false
      print.tmp.printerfeatures.mx310-direct.paper.2.name: A3
      print.tmp.printerfeatures.mx310-direct.paper.2.width_mm: 297
      print.tmp.printerfeatures.mx310-direct.paper.3.height_mm: 279
      print.tmp.printerfeatures.mx310-direct.paper.3.is_inch: true
      print.tmp.printerfeatures.mx310-direct.paper.3.name: Letter
      print.tmp.printerfeatures.mx310-direct.paper.3.width_mm: 215
      print.tmp.printerfeatures.mx310-direct.paper.4.height_mm: 355
      print.tmp.printerfeatures.mx310-direct.paper.4.is_inch: true
      print.tmp.printerfeatures.mx310-direct.paper.4.name: Legal
      print.tmp.printerfeatures.mx310-direct.paper.4.width_mm: 215
      print.tmp.printerfeatures.mx310-direct.paper.5.height_mm: 431
      print.tmp.printerfeatures.mx310-direct.paper.5.is_inch: true
      print.tmp.printerfeatures.mx310-direct.paper.5.name: Tabloid
      print.tmp.printerfeatures.mx310-direct.paper.5.width_mm: 279
      print.tmp.printerfeatures.mx310-direct.paper.6.height_mm: 254
      print.tmp.printerfeatures.mx310-direct.paper.6.is_inch: true
      print.tmp.printerfeatures.mx310-direct.paper.6.name: Executive
      print.tmp.printerfeatures.mx310-direct.paper.6.width_mm: 190
      print.tmp.printerfeatures.mx310-direct.paper.count: 7
      print.tmp.printerfeatures.mx310-direct.plex.0.name: default
      print.tmp.printerfeatures.mx310-direct.plex.count: 1
      print.tmp.printerfeatures.mx310-direct.resolution.0.name: default
      print.tmp.printerfeatures.mx310-direct.resolution.count: 1
      print.tmp.printerfeatures.mx310-direct.supports_colorspace_change: false
      print.tmp.printerfeatures.mx310-direct.supports_downloadfonts_change: false
      print.tmp.printerfeatures.mx310-direct.supports_jobtitle_change: false
      print.tmp.printerfeatures.mx310-direct.supports_orientation_change: true
      print.tmp.printerfeatures.mx310-direct.supports_paper_size_change: true
      print.tmp.printerfeatures.mx310-direct.supports_plex_change: false
      print.tmp.printerfeatures.mx310-direct.supports_printincolor_change: true
      print.tmp.printerfeatures.mx310-direct.supports_resolution_change: false
      print.tmp.printerfeatures.mx310-direct.supports_spoolercommand_change: false
      print.tmp.printerfeatures.mx310-dir.has_special_printerfeatures: true
      print.tmp.printerfeatures.mx310-dir.orientation.0.name: portrait
      print.tmp.printerfeatures.mx310-dir.orientation.1.name: landscape
      print.tmp.printerfeatures.mx310-dir.orientation.count: 2
      print.tmp.printerfeatures.mx310-dir.paper.0.height_mm: 210
      print.tmp.printerfeatures.mx310-dir.paper.0.is_inch: false
      print.tmp.printerfeatures.mx310-dir.paper.0.name: A5
      print.tmp.printerfeatures.mx310-dir.paper.0.width_mm: 148
      print.tmp.printerfeatures.mx310-dir.paper.1.height_mm: 297
      print.tmp.printerfeatures.mx310-dir.paper.1.is_inch: false
      print.tmp.printerfeatures.mx310-dir.paper.1.name: A4
      print.tmp.printerfeatures.mx310-dir.paper.1.width_mm: 210
      print.tmp.printerfeatures.mx310-dir.paper.2.height_mm: 420
      print.tmp.printerfeatures.mx310-dir.paper.2.is_inch: false
      print.tmp.printerfeatures.mx310-dir.paper.2.name: A3
      print.tmp.printerfeatures.mx310-dir.paper.2.width_mm: 297
      print.tmp.printerfeatures.mx310-dir.paper.3.height_mm: 279
      print.tmp.printerfeatures.mx310-dir.paper.3.is_inch: true
      print.tmp.printerfeatures.mx310-dir.paper.3.name: Letter
      print.tmp.printerfeatures.mx310-dir.paper.3.width_mm: 215
      print.tmp.printerfeatures.mx310-dir.paper.4.height_mm: 355
      print.tmp.printerfeatures.mx310-dir.paper.4.is_inch: true
      print.tmp.printerfeatures.mx310-dir.paper.4.name: Legal
      print.tmp.printerfeatures.mx310-dir.paper.4.width_mm: 215
      print.tmp.printerfeatures.mx310-dir.paper.5.height_mm: 431
      print.tmp.printerfeatures.mx310-dir.paper.5.is_inch: true
      print.tmp.printerfeatures.mx310-dir.paper.5.name: Tabloid
      print.tmp.printerfeatures.mx310-dir.paper.5.width_mm: 279
      print.tmp.printerfeatures.mx310-dir.paper.6.height_mm: 254
      print.tmp.printerfeatures.mx310-dir.paper.6.is_inch: true
      print.tmp.printerfeatures.mx310-dir.paper.6.name: Executive
      print.tmp.printerfeatures.mx310-dir.paper.6.width_mm: 190
      print.tmp.printerfeatures.mx310-dir.paper.count: 7
      print.tmp.printerfeatures.mx310-dir.plex.0.name: default
      print.tmp.printerfeatures.mx310-dir.plex.count: 1
      print.tmp.printerfeatures.mx310-dir.resolution.0.name: default
      print.tmp.printerfeatures.mx310-dir.resolution.count: 1
      print.tmp.printerfeatures.mx310-dir.supports_colorspace_change: false
      print.tmp.printerfeatures.mx310-dir.supports_downloadfonts_change: false
      print.tmp.printerfeatures.mx310-dir.supports_jobtitle_change: false
      print.tmp.printerfeatures.mx310-dir.supports_orientation_change: true
      print.tmp.printerfeatures.mx310-dir.supports_paper_size_change: true
      print.tmp.printerfeatures.mx310-dir.supports_plex_change: false
      print.tmp.printerfeatures.mx310-dir.supports_printincolor_change: true
      print.tmp.printerfeatures.mx310-dir.supports_resolution_change: false
      print.tmp.printerfeatures.mx310-dir.supports_spoolercommand_change: false
      print.tmp.printerfeatures.MX310-network.can_change_colorspace: false
      print.tmp.printerfeatures.MX310-network.can_change_downloadfonts: false
      print.tmp.printerfeatures.MX310-network.can_change_jobtitle: false
      print.tmp.printerfeatures.MX310-network.can_change_num_copies: true
      print.tmp.printerfeatures.MX310-network.can_change_orientation: true
      print.tmp.printerfeatures.MX310-network.can_change_paper_size: true
      print.tmp.printerfeatures.MX310-network.can_change_plex: false
      print.tmp.printerfeatures.MX310-network.can_change_printincolor: true
      print.tmp.printerfeatures.MX310-network.can_change_resolution: false
      print.tmp.printerfeatures.MX310-network.can_change_spoolercommand: false
      print.tmp.printerfeatures.MX310-network.colorspace.0.name: default
      print.tmp.printerfeatures.MX310-network.colorspace.count: 1
      print.tmp.printerfeatures.MX310-network.has_special_printerfeatures: true
      print.tmp.printerfeatures.MX310-network.orientation.0.name: portrait
      print.tmp.printerfeatures.MX310-network.orientation.1.name: landscape
      print.tmp.printerfeatures.MX310-network.orientation.count: 2
      print.tmp.printerfeatures.MX310-network.paper.0.height_mm: 210
      print.tmp.printerfeatures.MX310-network.paper.0.is_inch: false
      print.tmp.printerfeatures.MX310-network.paper.0.name: A5
      print.tmp.printerfeatures.MX310-network.paper.0.width_mm: 148
      print.tmp.printerfeatures.MX310-network.paper.1.height_mm: 297
      print.tmp.printerfeatures.MX310-network.paper.1.is_inch: false
      print.tmp.printerfeatures.MX310-network.paper.1.name: A4
      print.tmp.printerfeatures.MX310-network.paper.1.width_mm: 210
      print.tmp.printerfeatures.MX310-network.paper.2.height_mm: 420
      print.tmp.printerfeatures.MX310-network.paper.2.is_inch: false
      print.tmp.printerfeatures.MX310-network.paper.2.name: A3
      print.tmp.printerfeatures.MX310-network.paper.2.width_mm: 297
      print.tmp.printerfeatures.MX310-network.paper.3.height_mm: 279
      print.tmp.printerfeatures.MX310-network.paper.3.is_inch: true
      print.tmp.printerfeatures.MX310-network.paper.3.name: Letter
      print.tmp.printerfeatures.MX310-network.paper.3.width_mm: 215
      print.tmp.printerfeatures.MX310-network.paper.4.height_mm: 355
      print.tmp.printerfeatures.MX310-network.paper.4.is_inch: true
      print.tmp.printerfeatures.MX310-network.paper.4.name: Legal
      print.tmp.printerfeatures.MX310-network.paper.4.width_mm: 215
      print.tmp.printerfeatures.MX310-network.paper.5.height_mm: 431
      print.tmp.printerfeatures.MX310-network.paper.5.is_inch: true
      print.tmp.printerfeatures.MX310-network.paper.5.name: Tabloid
      print.tmp.printerfeatures.MX310-network.paper.5.width_mm: 279
      print.tmp.printerfeatures.MX310-network.paper.6.height_mm: 254
      print.tmp.printerfeatures.MX310-network.paper.6.is_inch: true
      print.tmp.printerfeatures.MX310-network.paper.6.name: Executive
      print.tmp.printerfeatures.MX310-network.paper.6.width_mm: 190
      print.tmp.printerfeatures.MX310-network.paper.count: 7
      print.tmp.printerfeatures.MX310-network.plex.0.name: default
      print.tmp.printerfeatures.MX310-network.plex.count: 1
      print.tmp.printerfeatures.MX310-network.resolution.0.name: default
      print.tmp.printerfeatures.MX310-network.resolution.count: 1
      print.tmp.printerfeatures.MX310-network.supports_colorspace_change: false
      print.tmp.printerfeatures.MX310-network.supports_downloadfonts_change: false
      print.tmp.printerfeatures.MX310-network.supports_jobtitle_change: false
      print.tmp.printerfeatures.MX310-network.supports_orientation_change: true
      print.tmp.printerfeatures.MX310-network.supports_paper_size_change: true
      print.tmp.printerfeatures.MX310-network.supports_plex_change: false
      print.tmp.printerfeatures.MX310-network.supports_printincolor_change: true
      print.tmp.printerfeatures.MX310-network.supports_resolution_change: false
      print.tmp.printerfeatures.MX310-network.supports_spoolercommand_change: false

  Accélération graphique

    Description de la carte: NVIDIA Corporation -- GeForce 8600 GT/PCIe/SSE2
    ID du vendeur: tion
    ID du périphérique: SSE2
    Version du pilote: 3.3.0 NVIDIA 304.64
    Rendu WebGL: NVIDIA Corporation -- GeForce 8600 GT/PCIe/SSE2 -- 3.3.0 NVIDIA 304.64
    Fenêtres avec accélération graphique: 0/2





Also in console log: I have got a lot of

Horodatage : 26/02/2013 22:25:40
Erreur : [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIMsgFolder.getStringProperty]"  nsresult: "0x80004005 (NS_ERROR_FAILURE)"  location: "JS frame :: chrome://messenger/content/folderPane.js :: getSmartFolderName :: line 2436"  data: no]
Fichier Source : chrome://messenger/content/folderPane.js
Ligne : 2438
... 
  Horodatage : 26/02/2013 22:25:55
Avertissement : Erreur d'analyse de la valeur pour « text-align ».  Déclaration abandonnée.
Fichier Source : imap://admin%40s356528397%2Eonlinehome%2Efr@imap.1und1.de:993/fetch%3EUID%3E/INBOX%3E1834
Ligne : 0
I have just read the post on the main page about this bug:
I think mine is the same case.. I put it as duplicate.

 Last Comment Bug 815012 - Mail messages corrupt after running filters
Status: UNCONFIRMED → RESOLVED
Closed: 11 years ago
Resolution: --- → DUPLICATE
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