500 server error when trying to delete multiple products via admin panel



6 years ago
2 years ago


(Reporter: bsilverberg, Unassigned)





6 years ago
When testing my cleanup routine for moztrap test data, which was working fine a couple of weeks ago, I now find that if I try to delete a number of products at the same time I get a 500 server error. The number is not static, but I have seen the error with as few as 6 products selected. In the past I was able to select 90 products and delete them with no errors.

The error occurs after clicking the "Go" button and instead of the expected confirmation screen I see the 500 server error screen.

Comment 1

6 years ago
We are now using a routine which uses the API instead of the admin screen for the cleanup, so this is no longer blocking our cleanup efforts. It still may be an issue as far as the admin interface goes, so I'm leaving it open, but feel free to close it if you think it's not at issue.

Comment 2

6 years ago
After talking to Leah today, it sounds like if we want to be able to clean up the soft-deleted records we'll need to do it via the admin screen, rather than via the API. I therefore I think it is still worthwhile to get this addressed so I can run my Selenium script to clean up the soft-deleted products as well.
Mass-closing remaining MozTrap bugs as WONTFIX, due to 1) the Mozilla-hosted instance being decommissioned (see https://wiki.mozilla.org/TestEngineering/Testrail), and, for now, 2) the still-up code archived at its GitHub page: https://github.com/mozilla/moztrap (we'll decide what's next for that, in the near future).

See also the history and more-detailed discussion which led us here, at https://groups.google.com/forum/#!topic/mozilla.dev.quality/Sa75hV8Ywvk

(If you'd like, you should be able to filter these notification emails using at least the unique string of "Sa75hV8Ywvk" in the message body.

Last Resolved: 2 years ago
Resolution: --- → WONTFIX
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