847010 - hang | NtUserUnhookWindowsHookEx | F2166389_______ NPSWF32_11_6_602_175.dll

Status: RESOLVED WORKSFORME

(Core Graveyard :: Plug-ins, defect)

Description

[bryce_allen22]

User Agent: Mozilla/5.0 (Windows NT 6.0; rv:22.0) Gecko/20130301 Firefox/22.0
Build ID: 20130301030909

Steps to reproduce:

Went to website and watched a video and then message appears to stop plugin or continue. Will post link if can reproduce website


Actual results:

Could only hear video not see video and was cutting out


Expected results:

Not crashed

Comment 1

[bryce_allen22]

Dump: plugin

Signature: hang | NtUserUnhookWindowsHookEx | F2166389_____________________________________________________________________
Frames
Dump Contents
Dump: browser

Signature: hang | WaitForSingleObjectEx | WaitForSingleObject | google_breakpad::ExceptionHandler::WriteMinidumpOnHandlerThread(_EXCEPTION_POINTERS*, MDRawAssertionInfo*)
Frames
Dump Contents
Dump: flash1

Signature: hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | MsgWaitForMultipleObjects | F_21443066___________________________________________________________
Frames
Dump Contents
Dump: flash2

Signature: hang | WaitForMultipleObjectsEx | RealMsgWaitForMultipleObjectsEx | F340331645________________________________
Frames
Dump Contents

Comment 2

[Manuela Muntean [Away]]

Could you please tell us the URL you were trying, so that we can test this? Thank you!

Comment 3

[Georg Fritzsche [:gfritzsche]]

Also, this hang should show up as a report in about:crashes. If you post the crash id from there (hr-....), we could look at it.

Comment 4

[bryce_allen22]

https://crash-analysis.mozilla.com/hang-reports/2013/03-02/hr-20130302-9bf78c97-4430-4fb0-926d-7abebed383bd.html
 Found out what the problem was i changed the MTU on my computer through registry and caused the problems

Its fixed now

Comment 5

[Georg Fritzsche [:gfritzsche]]

(In reply to bryce_allen22 from comment #4)
> https://crash-analysis.mozilla.com/hang-reports/2013/03-02/hr-20130302-
> 9bf78c97-4430-4fb0-926d-7abebed383bd.html
>  Found out what the problem was i changed the MTU on my computer through
> registry and caused the problems

If you can, please post the URL where this happened and how you triggered it - it would be good to see what happens here.

Comment 6

[bryce_allen22]

It was on you tube but since i changed the registry back it works fine now

Comment 7

[Manuela Muntean [Away]]

(In reply to bryce_allen22 from comment #6)
> It was on you tube but since i changed the registry back it works fine now

Setting this RESOLVED WORKSFORME, based on comment 6. If anyone is experiencing this issue again, please reopen this bug.