848391 - Page printing settings are ignored (and overwritten after upgrades)

Status: UNCONFIRMED

(Core :: Printing: Setup, defect)

Description

[Krzysiek]

Attachment: This settings used to work. They do not with FF 19

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
Build ID: 20130215130331

Steps to reproduce:

I use special css-media type: print to get proper print results (margins, next page feeds, colours etc). 

1) BUG I think it is FF 19.0 fault! Print->Page settings (margins) are ignored by FF on final page (on paper...). If I set them to 0 (FF settings menu)  or 5cm it does not effect page in any case.
Page gets printed with some kind of 2cm margin and I can not get rid of it. This must be a bug! CSS page media type: print is correct, used with many browsers and past FF versions with luck! CSS is not the case! The case must be in FF print engine that does not respect settings on the page print menu. 

2) Not bug but annoying! I must have 0 margin to get proper print results. So I do Print->Page settings and remove margin by setting it to 0 (all sides), I remove URL, page number etc informations since they will ruin my printed page. Every time I upgrade my loved FF this settings (margins 0 and no extra info on printed page) are overwritten by default settings!!!
Can you please fix it (keep past page-print settings after upgrades)?


Actual results:

Printed pages get "magic" 2cm margin, but they should not (look at settings picture). CSS marins are 0.5cm and CSS is not the case (other browsers and older FF - ok)!


Expected results:

0 margin

Comment 1

[Loic]

Provide screenshot or attach your settings to the bug, please.

Comment 2

[Krzysiek]

Attachment: This settings used to work. They do not with FF 19

Comment 3

[Loic]

I tried with Firefox 22 and left margin (0.0 or 5.0) is not ignored with a simple HTML document (a body with a simple background-color) in print preview or print output.

1) Do you observe the issue in print preview too?

2) If yes, does it happen with every document? (attach an example to this bug if necessary)

3) Could you test with a fresh profile: https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 4

[Krzysiek]

One note, 5.0 is 5 mm (we can ommit this tiny change on print preview), set it to 80mm margin that should be clearly seen on print preview. I can see it working on normal pages. Only few use proper css for printing. I can not see 80mm margin (from settings menu as attached) while the browser is in media type: print mode (and I do print preview).

1) Yes I observe it on PP (page is using css for printing!!! media-type: print), when using web developer (plugin/addon) I can force to display page as it is seen by printer but on screen (css->show page as in print mode) and margins are 0, in print menu FF is 0 but on prints and print preview 2cm (?) margin appears from nowhere... On normal pages (that use only css for on screen viewing) print menu settings seem to work ok.

Currently I have no time to do point 3), I will do in on sunday maybe. 

And once again - IE is okay, FF used to be ok till upgrade. No changes in css or any settings done by me from this time.

Comment 5

[Krzysiek]

Dear Loic. I did use fresh FF profile, no luck - I still get strange margin. Now I did test with fresh profile (firefox.exe -p) and FF version 19.0.2. I was amazed but second windows XP profile (same OS & machine) had FF version 16.x and I did upgrade it to 19.0.2 (I thought users can not share different FF version -  installed applications but never mind). So on the second user account (XP) I get proper print results :-(

I have plenty off addons but fresh profile should ommit any wrong settings should not it?
Moreover staring firefox in safe mode did not solve my problem anyway... so fresh profile - no luck, safe mode - no luck.

What the fu... is going on? Same on actual prints, same on print preview, same on printing to PDF virtual printert - damn magic margins. Fresh install 19.0.2 FF on the second user account -> proper behaviour of marings = 0;
So now I do not know what to do. Is FF to blame or some nasty settings that can cheat fresh profile or safe-mode hack? It is not a printer driver setting since I can see damn margin on the print preview, actual prints, PDF (via virtual cutepdf printer)...

Thank you for your help.

Comment 6

[Loic]

A fresh profile is set with the default prefs, no more, no less.
But if one of your Win XP user account is working as expected with a fresh profile with Firefox 19, I don't really see where I can't help. :/

Maybe try to create a fresh Win XP account, install the latest Firefox, and test. If it works fine, so there is definitely something wrong with your current XP account.