Holodeck Camera Doesn't Display

RESOLVED FIXED

Status

Infrastructure & Operations
Servicedesk
RESOLVED FIXED
5 years ago
3 years ago

People

(Reporter: jolab, Assigned: jolab)

Tracking

Details

(Whiteboard: currently working, will have jared take a look next time he's in to see if we can re-create)

(Assignee)

Description

5 years ago
When connected to Vidyo through the Mac Mini in Holodeck, the camera displays intermittently. Most of the time, an orange screen will show. Unplugging and re-plugging the camera does not fix the issue, and restarting the rack only works sometimes.
(Assignee)

Updated

5 years ago
Office/Space: --- → mtv1 - Mountain View

Updated

5 years ago
Assignee: desktop-support → jlabian
(Assignee)

Updated

5 years ago
Whiteboard: currently working, will have jared take a look next time he's in to see if we can re-create
(Assignee)

Comment 1

5 years ago
Camera is working fine. When we were in the room, camera control wasn't working. Jared did a hardware reset, and camera was the operable.
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
Product: mozilla.org → Infrastructure & Operations
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