848715 - Firefox dies on startup on the Sony Xperia Neo L, Sony Xperia Active, Sony Xperia Ray

Status: RESOLVED WORKSFORME

(Firefox for Android Graveyard :: General, defect)

Description

[Aaron Train [:aaronmt]]

Attachment: Raw log (Sony Xperia Neo L)

Tested via mozilla-beta (Fx20, Beta 3)

https://appthwack.com/public/kOA0d3rPdA/jobrun/1425896
https://appthwack.com/public/kOA0d3rPdA/jobrun/1425896

Comment 1

[Aaron Train [:aaronmt]]

Sony Xperia Active - https://appthwack.com/project/fennec2/run/9715/jobrun/1426268
Sony Xperia Ray - https://appthwack.com/project/fennec2/run/9715/jobrun/1426256

Comment 2

[Aaron Train [:aaronmt]]

Attachment: Raw log (Sony Xperia Active)

Comment 3

[Aaron Train [:aaronmt]]

Attachment: Raw log (Sony Xperia Ray)

Comment 4

[Kartikaya Gupta (email:[e-mail])]

Looking at the log for the Neo L, I see gecko start up fine and get screenshotted at timestamp 13:11:38.559. Then at timestamps 13:11:43.019 to 13:11:44.579 it looks we get killed by their process killer. I don't think the failure is on our end here, at least based on the info in the log. It might be related to this error:

Process org.mozilla.firefox_beta (26982) has open file /mnt/asec/com.appthwack.test-1/pkg.apk

but I don't know if that indicates a problem without seeing if that shows up a successful run log.

Comment 5

[Aaron Train [:aaronmt]]

I also see Got RemoteException sending setActive(false) on Gecko uuids

Comment 6

[Kartikaya Gupta (email:[e-mail])]

The other two logs look different from the first one, it looks like they try to send us key events but they get dropped and/or not delivered. That might be us doing something weird, but I can't really tell just from the log.

Comment 7

[Aaron Train [:aaronmt]]

Ive contacted Pawel from AppThwack to see if he can reproduce with the same builds cleanly and manually.

Comment 8

[Aaron Train [:aaronmt]]

Devices work fine on latest-run https://appthwack.com/public/AwvPHiJ1UF?view_mode=screenshots

AppThwack also got back to me, they had tested the devices in person and didn't see these issues.