[B2G][Email] White screen appers when user goes back from the attachment view to the message detail view after the phone wakes up from the sleep mode



6 years ago
5 years ago


(Reporter: mdavydova, Unassigned)


Firefox Tracking Flags

(Not tracked)



(1 attachment)



6 years ago
Going back from the attachment view to a message detail screen view, after turning the phone back on, results into a white screen

Prerequisites: Have a received email message with an image attachment
Repro Steps:
1) Updated to Unagi Build ID: 20130308070202
2) Go to the email app
3) Open an email with image attachment
4 [review]) Download the attachment
5) Press the "View" button to view the attachment - Image is displayed
6) Press he Power button 
7) Open the phone  - Image is displayed
8) Press the "Back" button to go back to a message detail view

User is able to go back to the message detail view

White screen appears. 

Repro frequency: 100%

Environmental  Variables:
Build ID 20130308070202
Kernel Date: Dec 5
Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/94927529a55f
Gaia: 87801b12cd3aac153fae84844da8f1e6455ea679

Logcat is attached

Comment 1

6 years ago
Created attachment 722968 [details]
This reliably reproduces for me too.

This seems like a platform painting issue where a graphics context gets destroyed and fails to be re-created or something.  If I hold down the 'home' key to get into the card view after this happens, the zoomed out view paints after a few second and when I go back in I am okay.

If I mash around on the e-mail app while the screen is white, I am able to affect the e-mail app.  If I then hold down the 'home' key, painting eventually happens again (although some portions of the screenshot are white, but I think that's a known platform deficiency?) and indicates that my clicks did have some effect while the screen was white.  Or at least they got queued up and replayed before painting...

I'm not sure who to cc about this type of thing in a post-cjones dystopian future, but I'm hoping fabrice or dietrich or naoki have an idea...

Comment 3

5 years ago
This issue does not reproduce on the latest Leo COM RIL build

Build ID: 20130807071207
Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/11bb1b0eefff
Gaia: 60ca81600a080dae33058b0692ecaa213556c926
Platform Version: 18.1
RIL Version: 
Firmware revision: D300f08o

White screen does not appear when user goes back from the attachment view to a message detail screen view, after turning the phone back on.
Last Resolved: 5 years ago
Resolution: --- → WORKSFORME
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