849512 - [adbe 3517547] Flash crash in F_1067418151

Status: RESOLVED FIXED

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect, P1)

Description

[Scoobidiver (away)]

It exploded with Flash 11.7.700.128 and is #1 top crasher with that version above bug 774281. See https://crash-stats.mozilla.com/query/query?product=Firefox&process_type=plugin&hang_type=any&plugin_field=filename&plugin_query_type=exact&plugin_query=NPSWF32_11_7_700_128.dll&do_query=1

Signature 	F_1067418151_________________________________________________________________ More Reports Search
UUID	a71cc497-5e89-4e6e-88b3-780f42130309
Date Processed	2013-03-09 14:12:27
Process Type	plugin Shockwave Flash Version:11.7.700.128 Filename: NPSWF32_11_7_700_128.dll
Uptime	6
Install Age	15.6 hours since version was first installed.
Install Time	2013-03-08 22:38:24
Product	Firefox
Version	20.0
Build ID	20130307075451
Release Channel	beta
OS	Windows NT
OS Version	6.1.7601 Service Pack 1
Build Architecture	x86
Build Architecture Info	AuthenticAMD family 16 model 6 stepping 2
Crash Reason	EXCEPTION_ACCESS_VIOLATION_READ
Crash Address	0xc5ed000
App Notes 	
AdapterVendorID: 0x10de, AdapterDeviceID: 0x03d0, AdapterSubsysID: 2a99103c, AdapterDriverVersion: 8.15.11.8593
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- 
Processor Notes 	sp-processor09.phx1.mozilla.com_24399:2008
EMCheckCompatibility	True
Adapter Vendor ID	0x10de
Adapter Device ID	0x03d0
FlashProcessDump	Sandbox

Frame 	Module 	Signature 	Source
0 	NPSWF32_11_7_700_128.dll 	F_1067418151_________________________________________________________________ 	F1530354180_____________________________________________________________:1141
1 	NPSWF32_11_7_700_128.dll 	F_700009095_________________________________________ 	F_405303672______________________________________________________________:273
2 	NPSWF32_11_7_700_128.dll 	F_541491717_____________________ 	F_2126048448___________________________________________:1537
3 	NPSWF32_11_7_700_128.dll 	F_1254657667________________________________________________________ 	F_1710802659____________________________________________________:1006
4 	NPSWF32_11_7_700_128.dll 	F_1679351840______________________________________________ 	F_1710802659____________________________________________________:1113
5 	NPSWF32_11_7_700_128.dll 	F_1219964287___________________________________________ 	F_1710802659____________________________________________________:1290
6 	NPSWF32_11_7_700_128.dll 	F1794106596______________________________________ 	F_1710802659____________________________________________________:1304
7 	NPSWF32_11_7_700_128.dll 	F515095246________________________________________ 	F_1710802659____________________________________________________:571
8 	NPSWF32_11_7_700_128.dll 	F_798319008____________________________________ 	F_878603094______________________________________:3698
9 	NPSWF32_11_7_700_128.dll 	F_193517584_____________________________________________________________________ 	F_878603094______________________________________:3506
10 	NPSWF32_11_7_700_128.dll 	F1980088851__________________________ 	F_878603094______________________________________:3453
11 	NPSWF32_11_7_700_128.dll 	F1270095782_________________________ 	F1524315363_________________________________________:32328
12 	NPSWF32_11_7_700_128.dll 	F1592879982____________________________ 	F1524315363_________________________________________:13556
13 	NPSWF32_11_7_700_128.dll 	F_1995396427_________________ 	F1524315363_________________________________________:13838
14 	NPSWF32_11_7_700_128.dll 	F1546913566_____________________________________ 	F38183179__________________________________________________________________________:4222
15 	NPSWF32_11_7_700_128.dll 	F1187989989____________________________________________ 	F38183179__________________________________________________________________________:405
16 	user32.dll 	InternalCallWinProc 	
17 	user32.dll 	UserCallWinProcCheckWow 	
18 	user32.dll 	SendMessageWorker 	
19 	user32.dll 	SendMessageW 	
20 	FlashPlayerPlugin_11_7_700_128.exe 	F_216007423_____________________________________________ 	F136014086__________________________________________________________________________________________:630
21 	FlashPlayerPlugin_11_7_700_128.exe 	F649456413______________________________________________________________________ 	F1756936203___________________________________________________________________:859
22 	FlashPlayerPlugin_11_7_700_128.exe 	F2122139823_____________________________________________________________________ 	F276844769_______________________________________________________________________________________:265
23 	FlashPlayerPlugin_11_7_700_128.exe 	F1926476525_____________________________________________________________________ 	F_782150601___________________________________________________________________________:388
24 	NPSWF32_11_7_700_128.dll 	F923400579__________________________ 	F1968728536__________________________________________________:3844
25 	FlashPlayerPlugin_11_7_700_128.exe 	F_1609197417____________________________________________________________________ 	c:\program files (x86)\microsoft visual studio 9.0\vc\include\xhash:822
26 	FlashPlayerPlugin_11_7_700_128.exe 	F_1872748652____________________________________________________________________ 	c:\program files (x86)\microsoft visual studio 9.0\vc\include\xhash:649
27 	FlashPlayerPlugin_11_7_700_128.exe 	F_1682768902________________________________________________ 	F_292132840_________________________________________________________:102
28 	FlashPlayerPlugin_11_7_700_128.exe 	F_1513036030________________________________________ 	F1707225870____________________________________________________________________________:47
29 	FlashPlayerPlugin_11_7_700_128.exe 	F_1371125________________________________________________ 	F355145997______________________________________________________________________________:222
30 	FlashPlayerPlugin_11_7_700_128.exe 	F_142131967___________________________________________________ 	F1839234342_____________________________________________________________________________________________:104
31 	FlashPlayerPlugin_11_7_700_128.exe 	F_652032984_____________________________________________________ 	F_469029650____________________________________________________________________:261
32 	FlashPlayerPlugin_11_7_700_128.exe 	F_1421282033____________________________________________________________________ 	F1080407165________________________________________________________________:1256
33 	FlashPlayerPlugin_11_7_700_128.exe 	F_1638000741_____________________________________ 	F_1544881802_______________________________________________________________:474
34 	FlashPlayerPlugin_11_7_700_128.exe 	F_183442181_________________ 	F_1544881802_______________________________________________________________:667
35 	FlashPlayerPlugin_11_7_700_128.exe 	F849276792______________________________ 	F2083661685____________________________________________________________________:241
36 	FlashPlayerPlugin_11_7_700_128.exe 	F_1338064323______________________________________________ 	F482856989____________________________________________________________________:48
37 	FlashPlayerPlugin_11_7_700_128.exe 	F802476640______________________ 	F_1544881802_______________________________________________________________:429
38 	FlashPlayerPlugin_11_7_700_128.exe 	F1160624634______________ 	F1865578362____________________________________________________________:51
39 	FlashPlayerPlugin_11_7_700_128.exe 	F_138606341_____________ 	F_1544881802_______________________________________________________________:309
40 	FlashPlayerPlugin_11_7_700_128.exe 	F1419126855_______________________________________________________________ 	F1496743404___________________________________________________________________:400
41 	FlashPlayerPlugin_11_7_700_128.exe 	WinMain 	F1496743404___________________________________________________________________:564
42 	FlashPlayerPlugin_11_7_700_128.exe 	__tmainCRTStartup 	f:\dd\vctools\crt_bld\self_x86\crt\src\crt0.c:263
43 	kernel32.dll 	BaseThreadInitThunk 	
44 	ntdll.dll 	__RtlUserThreadStart 	
45 	ntdll.dll 	_RtlUserThreadStart 	

More reports at:
https://crash-stats.mozilla.com/report/list?signature=F_1067418151_________________________________________________________________

Comment 1

[Marcia Knous [:marcia]]

I was able to reproduce this in the lab on a Win 7 machine running 19.0.2. The crashes I generated were giving the error message of no report available. Simply visiting youtube.com and clicking on some videos was enough to generate some crashes.

Comment 2

[Marcia Knous [:marcia]]

Using Windows XP and Mozilla/5.0 (Windows NT 5.1; rv:20.0) Gecko/20100101 Firefox/20.0 I was able to reproduce this on youtube.com with the following video:

1. Load http://www.youtube.com/watch?v=cdgQpa1pUUE
2. Toggle between the small player and large player in the video controls.
3. Eventually crash.

https://crash-stats.mozilla.com/report/index/bp-04fed8a4-3202-4229-8f98-ab0d32130311

Before I updated the flash version on this machine, I wasn't able to reproduce the crash on an older version of 11.6 flash using the same steps.

Comment 3

[Jeromie Clark]

This is Adobe 3517547

Comment 4

[Robert Kaiser]

Sorry, Adobe has done actual work on those, so it's not WFM, it's FIXED.

Comment 5

[Scoobidiver (away)]

(In reply to Robert Kaiser (:[e-mail]) from comment #4)
> Sorry, Adobe has done actual work on those
See bug 849928 comment 3.

Comment 6

[Jeromie Clark]

Thanks for the confirmation.  I've closed the bug on our side as well.

Comment 7

[BMO Automation]

Version and milestone values are being reset to defaults as part of product refactoring.