Closed Bug 849512 Opened 7 years ago Closed 7 years ago

[adbe 3517547] Flash crash in F_1067418151

Categories

(External Software Affecting Firefox :: Flash (Adobe), defect, P1, critical)

x86
Windows 7
defect

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: scoobidiver, Unassigned)

Details

(Keywords: crash, reproducible, Whiteboard: [Flash 11.7][fixed in Flash 11.7.700.141])

Crash Data

It exploded with Flash 11.7.700.128 and is #1 top crasher with that version above bug 774281. See https://crash-stats.mozilla.com/query/query?product=Firefox&process_type=plugin&hang_type=any&plugin_field=filename&plugin_query_type=exact&plugin_query=NPSWF32_11_7_700_128.dll&do_query=1

Signature 	F_1067418151_________________________________________________________________ More Reports Search
UUID	a71cc497-5e89-4e6e-88b3-780f42130309
Date Processed	2013-03-09 14:12:27
Process Type	plugin Shockwave Flash Version:11.7.700.128 Filename: NPSWF32_11_7_700_128.dll
Uptime	6
Install Age	15.6 hours since version was first installed.
Install Time	2013-03-08 22:38:24
Product	Firefox
Version	20.0
Build ID	20130307075451
Release Channel	beta
OS	Windows NT
OS Version	6.1.7601 Service Pack 1
Build Architecture	x86
Build Architecture Info	AuthenticAMD family 16 model 6 stepping 2
Crash Reason	EXCEPTION_ACCESS_VIOLATION_READ
Crash Address	0xc5ed000
App Notes 	
AdapterVendorID: 0x10de, AdapterDeviceID: 0x03d0, AdapterSubsysID: 2a99103c, AdapterDriverVersion: 8.15.11.8593
D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- 
Processor Notes 	sp-processor09.phx1.mozilla.com_24399:2008
EMCheckCompatibility	True
Adapter Vendor ID	0x10de
Adapter Device ID	0x03d0
FlashProcessDump	Sandbox

Frame 	Module 	Signature 	Source
0 	NPSWF32_11_7_700_128.dll 	F_1067418151_________________________________________________________________ 	F1530354180_____________________________________________________________:1141
1 	NPSWF32_11_7_700_128.dll 	F_700009095_________________________________________ 	F_405303672______________________________________________________________:273
2 	NPSWF32_11_7_700_128.dll 	F_541491717_____________________ 	F_2126048448___________________________________________:1537
3 	NPSWF32_11_7_700_128.dll 	F_1254657667________________________________________________________ 	F_1710802659____________________________________________________:1006
4 	NPSWF32_11_7_700_128.dll 	F_1679351840______________________________________________ 	F_1710802659____________________________________________________:1113
5 	NPSWF32_11_7_700_128.dll 	F_1219964287___________________________________________ 	F_1710802659____________________________________________________:1290
6 	NPSWF32_11_7_700_128.dll 	F1794106596______________________________________ 	F_1710802659____________________________________________________:1304
7 	NPSWF32_11_7_700_128.dll 	F515095246________________________________________ 	F_1710802659____________________________________________________:571
8 	NPSWF32_11_7_700_128.dll 	F_798319008____________________________________ 	F_878603094______________________________________:3698
9 	NPSWF32_11_7_700_128.dll 	F_193517584_____________________________________________________________________ 	F_878603094______________________________________:3506
10 	NPSWF32_11_7_700_128.dll 	F1980088851__________________________ 	F_878603094______________________________________:3453
11 	NPSWF32_11_7_700_128.dll 	F1270095782_________________________ 	F1524315363_________________________________________:32328
12 	NPSWF32_11_7_700_128.dll 	F1592879982____________________________ 	F1524315363_________________________________________:13556
13 	NPSWF32_11_7_700_128.dll 	F_1995396427_________________ 	F1524315363_________________________________________:13838
14 	NPSWF32_11_7_700_128.dll 	F1546913566_____________________________________ 	F38183179__________________________________________________________________________:4222
15 	NPSWF32_11_7_700_128.dll 	F1187989989____________________________________________ 	F38183179__________________________________________________________________________:405
16 	user32.dll 	InternalCallWinProc 	
17 	user32.dll 	UserCallWinProcCheckWow 	
18 	user32.dll 	SendMessageWorker 	
19 	user32.dll 	SendMessageW 	
20 	FlashPlayerPlugin_11_7_700_128.exe 	F_216007423_____________________________________________ 	F136014086__________________________________________________________________________________________:630
21 	FlashPlayerPlugin_11_7_700_128.exe 	F649456413______________________________________________________________________ 	F1756936203___________________________________________________________________:859
22 	FlashPlayerPlugin_11_7_700_128.exe 	F2122139823_____________________________________________________________________ 	F276844769_______________________________________________________________________________________:265
23 	FlashPlayerPlugin_11_7_700_128.exe 	F1926476525_____________________________________________________________________ 	F_782150601___________________________________________________________________________:388
24 	NPSWF32_11_7_700_128.dll 	F923400579__________________________ 	F1968728536__________________________________________________:3844
25 	FlashPlayerPlugin_11_7_700_128.exe 	F_1609197417____________________________________________________________________ 	c:\program files (x86)\microsoft visual studio 9.0\vc\include\xhash:822
26 	FlashPlayerPlugin_11_7_700_128.exe 	F_1872748652____________________________________________________________________ 	c:\program files (x86)\microsoft visual studio 9.0\vc\include\xhash:649
27 	FlashPlayerPlugin_11_7_700_128.exe 	F_1682768902________________________________________________ 	F_292132840_________________________________________________________:102
28 	FlashPlayerPlugin_11_7_700_128.exe 	F_1513036030________________________________________ 	F1707225870____________________________________________________________________________:47
29 	FlashPlayerPlugin_11_7_700_128.exe 	F_1371125________________________________________________ 	F355145997______________________________________________________________________________:222
30 	FlashPlayerPlugin_11_7_700_128.exe 	F_142131967___________________________________________________ 	F1839234342_____________________________________________________________________________________________:104
31 	FlashPlayerPlugin_11_7_700_128.exe 	F_652032984_____________________________________________________ 	F_469029650____________________________________________________________________:261
32 	FlashPlayerPlugin_11_7_700_128.exe 	F_1421282033____________________________________________________________________ 	F1080407165________________________________________________________________:1256
33 	FlashPlayerPlugin_11_7_700_128.exe 	F_1638000741_____________________________________ 	F_1544881802_______________________________________________________________:474
34 	FlashPlayerPlugin_11_7_700_128.exe 	F_183442181_________________ 	F_1544881802_______________________________________________________________:667
35 	FlashPlayerPlugin_11_7_700_128.exe 	F849276792______________________________ 	F2083661685____________________________________________________________________:241
36 	FlashPlayerPlugin_11_7_700_128.exe 	F_1338064323______________________________________________ 	F482856989____________________________________________________________________:48
37 	FlashPlayerPlugin_11_7_700_128.exe 	F802476640______________________ 	F_1544881802_______________________________________________________________:429
38 	FlashPlayerPlugin_11_7_700_128.exe 	F1160624634______________ 	F1865578362____________________________________________________________:51
39 	FlashPlayerPlugin_11_7_700_128.exe 	F_138606341_____________ 	F_1544881802_______________________________________________________________:309
40 	FlashPlayerPlugin_11_7_700_128.exe 	F1419126855_______________________________________________________________ 	F1496743404___________________________________________________________________:400
41 	FlashPlayerPlugin_11_7_700_128.exe 	WinMain 	F1496743404___________________________________________________________________:564
42 	FlashPlayerPlugin_11_7_700_128.exe 	__tmainCRTStartup 	f:\dd\vctools\crt_bld\self_x86\crt\src\crt0.c:263
43 	kernel32.dll 	BaseThreadInitThunk 	
44 	ntdll.dll 	__RtlUserThreadStart 	
45 	ntdll.dll 	_RtlUserThreadStart 	

More reports at:
https://crash-stats.mozilla.com/report/list?signature=F_1067418151_________________________________________________________________
Priority: -- → P1
I was able to reproduce this in the lab on a Win 7 machine running 19.0.2. The crashes I generated were giving the error message of no report available. Simply visiting youtube.com and clicking on some videos was enough to generate some crashes.
Using Windows XP and Mozilla/5.0 (Windows NT 5.1; rv:20.0) Gecko/20100101 Firefox/20.0 I was able to reproduce this on youtube.com with the following video:

1. Load http://www.youtube.com/watch?v=cdgQpa1pUUE
2. Toggle between the small player and large player in the video controls.
3. Eventually crash.

https://crash-stats.mozilla.com/report/index/bp-04fed8a4-3202-4229-8f98-ab0d32130311

Before I updated the flash version on this machine, I wasn't able to reproduce the crash on an older version of 11.6 flash using the same steps.
Keywords: reproducible
This is Adobe 3517547
Summary: Flash crash in F_1067418151 → [adbe 3517547] Flash crash in F_1067418151
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
Whiteboard: [Flash 11.7] → [Flash 11.7][fixed in Flash 11.7.700.141]
Sorry, Adobe has done actual work on those, so it's not WFM, it's FIXED.
Resolution: WORKSFORME → FIXED
(In reply to Robert Kaiser (:kairo@mozilla.com) from comment #4)
> Sorry, Adobe has done actual work on those
See bug 849928 comment 3.
Thanks for the confirmation.  I've closed the bug on our side as well.
Version and milestone values are being reset to defaults as part of product refactoring.
Version: 11.x → unspecified
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