849518 - Since upgrade to version 4.2, login via persona results in Service Unavailable

Status: RESOLVED FIXED

(bugzilla.mozilla.org :: General, defect)

Description

[Bill Gianopoulos [:WG9s]]

Since the upgrade to Bugzilla 4.2, I can no longer log into bugzilla via persona.

Comment 2

[u279076]

Thanks for finding the duplicate. There are several people on the Nightly Testers mailing list complaining about this issue.

Comment 3

[Arthi]

It is fine now on Win 8,64 OS!

Is it resolved or the latest upgrad

Comment 4

[Arthi]

IS it resolved or the latest upgrade in Bugzilla made a change?

Comment 5

[Bill Gianopoulos [:WG9s]]

(In reply to Anthony Hughes, Mozilla QA (:ashughes) from comment #2)
> Thanks for finding the duplicate. There are several people on the Nightly
> Testers mailing list complaining about this issue.

I find this comment to be 100% offensive.  Did you not think that I tried to search for dupes before filing?  Wat a lame comment.

Comment 6

[Tony Mechelynck [:tonymec]]

(In reply to Bill Gianopoulos [:WG9s] from comment #5)
> (In reply to Anthony Hughes, Mozilla QA (:ashughes) from comment #2)
> > Thanks for finding the duplicate. There are several people on the Nightly
> > Testers mailing list complaining about this issue.
> 
> I find this comment to be 100% offensive.  Did you not think that I tried to
> search for dupes before filing?  Wat a lame comment.

I find Anthony's statement thankful toward Frédéric, informative to everyone (there are indeed several users bit by this bug on the nightly-testers list), and not directed at you (his dupe bug 849533 is more recent than this bug). Bill, come off your high horse please, and don't see offense where no offense was meant.

Comment 7

[Bill Gianopoulos [:WG9s]]

(In reply to Tony Mechelynck [:tonymec] from comment #6)
> (In reply to Bill Gianopoulos [:WG9s] from comment #5)
> > (In reply to Anthony Hughes, Mozilla QA (:ashughes) from comment #2)
> > > Thanks for finding the duplicate. There are several people on the Nightly
> > > Testers mailing list complaining about this issue.
> > 
> > I find this comment to be 100% offensive.  Did you not think that I tried to
> > search for dupes before filing?  Wat a lame comment.
> 
> I find Anthony's statement thankful toward Frédéric, informative to everyone
> (there are indeed several users bit by this bug on the nightly-testers
> list), and not directed at you (his dupe bug 849533 is more recent than this
> bug). Bill, come off your high horse please, and don't see offense where no
> offense was meant.
Oh come on.
Thank you for filing a duplicate?

We do not need that kind of sarcasm here.

Comment 8

[Bill Gianopoulos [:WG9s]]

Oh and if this is, in fact, a duplicate, why is it not resolved as such?

Comment 9

[Bill Gianopoulos [:WG9s]]

OIC now.   His is duped to this.  I guess this is just a mis-understanding then.

Comment 10

[u279076]

Bill, I apologize if my comment came off as sarcastic. I am sorry for any offense caused by my comment. I was sincerely attempting to express gratitude toward Frédéric and attempting to inform the impact of this bug on our Nightly tester community. My sincere apologies if my comments were taken any other way.

Comment 11

[:glob ✱]

ashish, can you please check that each webhead can access verifier.login.persona.org:443?

Comment 12

[:glob ✱]

ashish has confirmed they can access verifier.

if you encounter this error, please note the the exact time (including timezone) on this bug.

Comment 13

[Bill Gianopoulos [:WG9s]]

(In reply to Anthony Hughes, Mozilla QA (:ashughes) from comment #10)
> Bill, I apologize if my comment came off as sarcastic. I am sorry for any
> offense caused by my comment. I was sincerely attempting to express
> gratitude toward Frédéric and attempting to inform the impact of this bug on
> our Nightly tester community. My sincere apologies if my comments were taken
> any other way.

No I understand now that you comment was directed at the person who marked your bug as dupe and not at me.  Thinking it was directed at me made me misinterpret what you were trying to day.

Comment 14

[Bill Gianopoulos [:WG9s]]

This started working for me sometime yesterday, and I no longer see the issue.

Comment 15

[Jinkyu Yi[:jincreator]]

I get same symptom, but randomly.
Sometimes, show "Service Unavailable", sometimes succeed to login.
These days, when I met error message, I tried several times and suddenly succeed to login.

Comment 16

[:glob ✱]

i've upgraded persona's error management; if you get a persona error don't hesitate to let us know what the message says :)

Comment 17

[Arthi]

I cannot reproduce in Win 8, 64 Nightly 22.0al
It works as expected.

Comment 18

[:glob ✱]

an errant setting on bugzilla.mozilla.org's load balancer appears to have been the cause of the "service unavailable" errors.  this setting has been changed, so we should be good now.