850825 - Error message displayed during app purchase with carrier billing

Status: RESOLVED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect)

Description

[krupa raj[:krupa]]

Attachment: screenshot

This test was done over wifi

steps to reproduce:
1. Start the purchase of a paid app on your unagi phone
2. Log in using Identity
3. Enter PIN
4. Confirm your mobile phone (AT&T number used)
5. In the Confirm your purchase screen, click on "Buy" screen

observed behavior:
There is an error message- "The server method 'DoOperatorPaymentWithPrice' failed."is displayed

Clicking the Buy button again usually completes the purchase.

Also, I don't see any errors in the http log.

Comment 1

[Kumar McMillan [:kumar]]

If this is a transient error, we should provide some info and instructions to the user like "You have not been charged. Please try again"

Comment 2

[krupa raj[:krupa]]

I can reproduce this by clicking the "buy" button twice.

Comment 3

[krupa raj[:krupa]]

steps to reproduce:
1. Start the purchase of a paid app on your unagi phone
2. Log in using Identity
3. Enter PIN
4. Confirm your mobile phone (AT&T number used)
5. In the Confirm your purchase screen, click on "Buy" screen
6. While the request is still being sent, click on the "Pay using your credit card" link

observed behavior:
 "The server method 'DoOperatorPaymentWithPrice' failed." error message is displayed

Comment 4

[Steve Ruston]

Will be fixed as part of UI changes which Keir is reviewing with Maureen on 12th April to be confirmed when it will make it to test environment

Comment 5

[Steve Ruston]

To be deployed by 18th April latest for testing work week 22nd April

Comment 6

[Keir Kettle]

This has been fixed as of today.