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[WinXP] startup crash in mozilla::crashreporter::LSPAnnotationGatherer::Run @ RtlAllocateHeap

RESOLVED INVALID

Status

()

Core
Widget: Win32
--
critical
RESOLVED INVALID
5 years ago
a year ago

People

(Reporter: Scoobidiver (away), Unassigned)

Tracking

({crash})

19 Branch
x86
Windows XP
crash
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [startupcrash], crash signature)

(Reporter)

Description

5 years ago
It spiked recently in 19.0 and 20.0 Beta. It occurs on Windows XP. There are many duplicates.

In 20.0 Beta, it seems correlated to Korean IMEs (related to Korean LSP?):
  RtlAllocateHeap | operator new(unsigned int) | OpenInitializedCatalog()|EXCEPTION_ACCESS_VIOLATION_READ (222 crashes)
     65% (144/222) vs.   0% (154/39659) imekr61.ime
     18% (41/222) vs.   0% (68/39659) IMKR12.IME
      9% (19/222) vs.   0% (19/39659) IMEKR70.IME

Signature 	RtlAllocateHeap | operator new(unsigned int) | OpenInitializedCatalog() More Reports Search
UUID	26b18f8d-b508-428d-b65c-ffbfb2130318
Date Processed	2013-03-18 05:20:54
Uptime	0
Last Crash	1 seconds before submission
Install Age	2.9 days since version was first installed.
Install Time	2013-03-15 08:48:49
Product	Firefox
Version	20.0
Build ID	20130313170052
Release Channel	beta
OS	Windows NT
OS Version	5.1.2600 Service Pack 2
Build Architecture	x86
Build Architecture Info	GenuineIntel family 6 model 23 stepping 10
Crash Reason	EXCEPTION_ACCESS_VIOLATION_READ
Crash Address	0x10
Processor Notes 	sp-processor04.phx1.mozilla.com_2501:2008; WARNING: JSON file missing Add-ons
EMCheckCompatibility	False	
Total Virtual Memory	2147352576
Available Virtual Memory	2030067712
System Memory Use Percentage	14
Available Page File	5292158976
Available Physical Memory	3194068992

Frame 	Module 	Signature 	Source
0 	ntdll.dll 	RtlAllocateHeap 	
1 	ws2_32.dll 	operator new 	
2 	ws2_32.dll 	OpenInitializedCatalog 	
3 	ws2_32.dll 	UninitializeAutodial 	
4 	xul.dll 	mozilla::crashreporter::LSPAnnotationGatherer::Run 	widget/windows/LSPAnnotator.cpp:60
5 	xul.dll 	nsThread::ProcessNextEvent 	xpcom/threads/nsThread.cpp:627
6 	xul.dll 	nsThread::ThreadFunc 	xpcom/threads/nsThread.cpp:265
7 	nspr4.dll 	_PR_NativeRunThread 	nsprpub/pr/src/threads/combined/pruthr.c:395
8 	nspr4.dll 	pr_root 	nsprpub/pr/src/md/windows/w95thred.c:90
9 	msvcr100.dll 	_callthreadstartex 	f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c:314
10 	msvcr100.dll 	_threadstartex 	f:\dd\vctools\crt_bld\self_x86\crt\src\threadex.c:292
11 	kernel32.dll 	BaseThreadStart 	

More reports at:
https://crash-stats.mozilla.com/report/list?signature=RtlAllocateHeap%20|%20operator%20new%28unsigned%20int%29%20|%20OpenInitializedCatalog%28%29

Updated

2 years ago
Crash Signature: [@ RtlAllocateHeap | operator new(unsigned int) | OpenInitializedCatalog()] → [@ RtlAllocateHeap | operator new(unsigned int) | OpenInitializedCatalog()] [@ RtlAllocateHeap | operator new | OpenInitializedCatalog]

Updated

a year ago
Status: NEW → RESOLVED
Last Resolved: a year ago
Resolution: --- → INVALID
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