Closed Bug 852593 Opened 11 years ago Closed 6 years ago

System Integration, Always check ... if default mail client is enabled, but it is ignored and not checked start startup for XP admin account

Categories

(Thunderbird :: OS Integration, defect)

17 Branch
x86
Windows XP
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: fulca07, Unassigned)

References

Details

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:19.0) Gecko/20100101 Firefox/19.0
Build ID: 20130307023931



Actual results:

Sorry for my English! 
Xp Sp3, Thunderbird 17.0.4. 
I use the admin account only for softwares updates, preferring to work as as limited account. In my limited account Thunderbird is the default client and there're no problems. In my admin account Outlook express is the default e-mail client, but without e-mail accounts configured. When I update Thunderbird from the admin account, I launch it to verify that all is good (like Outlook Express it has no e-mail accounts configured). But it doesn't ask me to be set like default client, altough in his settings this options is checked. It's not a great problem, but i would know the reason of this strange behavior. 


Expected results:

Thunderbird should ask me to be set as default e-mail client.
So in Options -> Advanced -> General -> system integration you have the "always check to see if Tb is the default mail client on startup" checked?
Yes, the option is checked ...
Some other informations. 
If I try to change my default e-mail client in the limited account, the first time I launch Thunderbird it ask me to be set as default e-mail client. This is the normal and correct behavior.
My notebook (Windows Seven) is configured as the desktop computer: two accounts (admin and standard) and Thunderbird setted as default e-mail client in the standard account. When I receive the Thunderbird updates, I get them from the admin account, where Thunderbird's not the default e-mail client. So, when I launch Thunderbird after the update to verify that all is working correctly, I get the normal request concerning the default e-mail client. Only in Xp admin account this doesn't happen.
Is your problem gone in version 21??
If so, perhaps fixed by bug 877132
Flags: needinfo?(fulca07)
Whiteboard: [closeme 2014-03-23]
I meant to say, is your problem gone in version *24*??

(If so, I don't think it would be fixed by bug 877132 - that was in development releases only, not version 17.)
we wont' be hearing from Fulvio, his yahoo account bounces

I would close this, but 
- there are steps in comment 3
- several user reports http://getsatisfaction.com/mozilla_messaging/topics/thunderbird_will_not_stop_checking_to_see_if_it_is_the_default_mail_client
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago
Flags: needinfo?(fulca07) → needinfo?(acelists)
Resolution: --- → INCOMPLETE
(I did not intend to close this)
I think we already have some bugs filed about things like this.
But I have no idea how TB checks the OS whether to show the dialog or not.

But in the GS topic it looks like for some users the situation is improving at TB28? Even though that topic is about always showing the dialog, not never showing it.
Status: RESOLVED → UNCONFIRMED
Flags: needinfo?(acelists)
Resolution: INCOMPLETE → ---
Whiteboard: [closeme 2014-03-23]
(In reply to :aceman from comment #8)
> But in the GS topic it looks like for some users the situation is improving
> at TB28? 
Yet to be determined. The person who wrote that just randomly dropped in.  I'm not giving it solid credence yet for the TB24 users because I though there was a bug report about a regression *after* TB24, but I haven't found it.

> Even though that topic is about always showing the dialog, not never showing it.

Correct. It is the opposite of this bug. I mentioned it here in case there is some strange correlation :)
Summary: Default mail client check setting is ignored → System Integration, Always check ... if default mail client is enabled, but it is ignored and not checked start startup for XP admin account
See Also: → 1314236
No one else has coraborated this in recent years, so time to close
Status: UNCONFIRMED → RESOLVED
Closed: 10 years ago6 years ago
Resolution: --- → INCOMPLETE

I'm having the same problem in Thunderbird 60.5.0 on Windows 7. Recent computer crash, had to install Thunderbird on a new computer, and now keep getting prompted at every startup. No workaround I've read about so far has worked.

You need to log in before you can comment on or make changes to this bug.