Created attachment 727269 [details] Launching and navigating through Staples Repro steps: 1. From the homescreen, swipe to the right to access Everything.me 2. Select Shopping, then Staples. 3. Observe the message that appears as the page loads. 4. Navigate through the site, watching for any error messages that appear. Expected: The Staples site loads and can be navigated through with no errors. Actual: When the page loads, the error message "Your browser is not compatible with this product!" appears. As the user navigates through the site, the error message will reappear at certain parts of the site. Note: Load the site*, select Hot Deals*, then PCs/Drives/Accessories, then Flash Memory Cards & Readers*, then the product that is listed*. This will show the error message four times. Unagi build 20130319070203 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/406b86b4b515 Gaia: c5a8b6476f0dbc456061227a7801e56634683eb0 Kernel Date: Dec 5
Also occurs in Unagi build 20130320070206 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/778da49486f0 Gaia: 6c3767c2dea43b5e9aff7d156d36d69649005621 Kernel Date: Dec 5
Maybe this bug is more related to gaia:system or Gecko. People from ev.me could remove this app from the search in order to avoid this behavior, but IMHO we should investigate a bit about the problem before removing nothing
Request escalation to P2. App has a compatibility error on loading.
blocking-b2g: --- → leo?
Over to tef? to see whether we should pursue removing Staples from the catalog, or possibly override the UA.
blocking-b2g: leo? → tef?
I do not think staples is a popular web site in the target markets. As there is no crash or device becoming unusable I would not hold v1.0.1 release because of this one.
blocking-b2g: tef? → leo?
This is a tech evangelism bug. Bumping over to tech evangelism and clearing nom.
blocking-b2g: leo? → ---
Component: Gaia::Everything.me → Mobile
Product: Boot2Gecko → Tech Evangelism
Version: unspecified → Trunk
Still repros on Unagi 1.1 Mozilla RIL. Build ID: 20130425070204 Kernel Date: Dec 5 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/6c2493de1441 Gaia: 9c6e9decdd1333f3b6dbed22538a85361cf944dc Version #: 18.0
Moving this back over to E.me to consider removing from their index. (I wonder if this site will show in any of the target launch locales.)
Component: Mobile → Gaia::Everything.me
Product: Tech Evangelism → Boot2Gecko
Version: Trunk → unspecified
Attempts to find Staples on the Unagi, Inari and Leo in any of the Everything.me categories was unsuccessful. However, Staples could be found by searching for it. Once the site was accessed, the bug still repros. Build ID: 20130604070205 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/997cdbf5d012 Gaia: 5534304aee934055f08f21ce93261ba2a596516a Version: 18.0
While the Shopping category no longer has Staples listed, it can still be found in the search. The bug still repros in Unagi 1.1 mozilla and Leo 1.1 commercial RILs. Leo Build ID: 20130718070206 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/7f6f4bc1a621 Gaia: f1d2e3fd806dc55f167c72ac8ef7a3b6baed915e Platform Version: 18.1 RIL Version: 01.01.00.019.164 Unagi Build ID: 20130718070206 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/7f6f4bc1a621 Gaia: f1d2e3fd806dc55f167c72ac8ef7a3b6baed915e Platform Version: 18.1
While the Shopping category no longer has Staples listed, it can still be found in the search. Still repros on Leo 1.1 mozilla RIL. Build ID: 20130729070226 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/8135299f3efd Gaia: 7aaffc8ccb6cf7ddd1e97943c108f1cb9eae5de0 Platform Version: 18.1
Still repros on Leo 1.1 commercial and Unagi 1.2 mozilla RILs. User can still search for Staples and see the "Your browser is not compatible with this product!" message. Leo Build ID: 20130816041203 Gecko: http://hg.mozilla.org/releases/mozilla-b2g18/rev/09a8c5b6b287 Gaia: 6040508a535b587d4155356a47b22d7bd9ea4de7 Platform Version: 18.1 RIL Version: 01.01.00.019.190 Unagi Build ID: 20130816040203 Gecko: http://hg.mozilla.org/mozilla-central/rev/6f265af4e3d8 Gaia: be95c3b6757290fff4fdde7a2b73c68f599131a1 Platform Version: 26.0a1
Assign to System/Gecko?
Component: Gaia::Everything.me → Gaia::System
If E.me has already removed this site from their index the next step is investigation and evangelism to get Staples to fix their site. If this is the case I suggest opening a bug in the Tech Evangelism::Mobile component to add this to the backlog.
Firefox OS is not being worked on
Status: NEW → RESOLVED
Last Resolved: 7 months ago
Resolution: --- → WONTFIX
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