Win8 machines can get stuck on a prompt "Dirty Environment" saying that an install has not gone as expected

RESOLVED FIXED

Status

Infrastructure & Operations
RelOps
RESOLVED FIXED
5 years ago
5 years ago

People

(Reporter: armenzg, Assigned: Q)

Tracking

Details

Attachments

(1 attachment)

(Reporter)

Description

5 years ago
Created attachment 727894 [details]
screenshot showing that the install went bad on win8

I have seen a machine with this message when I VNCed into it. It had not taken jobs for a while.
I have not yet determined how this can be easily noticed without VNCing.
If I understand correctly, the machine stops taking jobs until the prompt is dealt with. I don't know why this happens.

I will file the bug to keep track for it and keep an eye on it.

I'm very sorry I did not take note of the machine. I was trying to fix the tree with dozens of machines to deal with.
Assignee: server-ops-releng → q
(Reporter)

Comment 1

5 years ago
t-w864-ix-slave22 was found on this state.

I believe last time I just hit "OK" and let the machine take jobs.

Which seems to machine to the machine only taking one job and not anymore jobs after that:
https://secure.pub.build.mozilla.org/buildapi/recent/t-w864-ix-022
Blocks: 856660
Summary: Win8 machines can get stuck on a prompt saying that an install has not gone as expected → Win8 machines can get stuck on a prompt "Dirty Environment" saying that an install has not gone as expected
(Assignee)

Comment 2

5 years ago
This looks to have had a bad install. Based on the registry and directory structure  it looks like it didn't download all of the WDS files during its first run. I re-imaged the machine and it came back up just fine
I have rebooted it several times and things seem okay. My initial hunch is that this machine was being imaged during one of the "WDS1 cpu events" but I will need to do more research to verify.
(Reporter)

Comment 3

5 years ago
Would you like us to put the machine back into the production pool? or do you need it for debugging purposes?
(Reporter)

Comment 4

5 years ago
(In reply to Armen Zambrano G. [:armenzg] from comment #3)
> Would you like us to put the machine back into the production pool? or do
> you need it for debugging purposes?

I just saw the other comment on the other bug.
(Assignee)

Updated

5 years ago
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
Component: Server Operations: RelEng → RelOps
Product: mozilla.org → Infrastructure & Operations
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