853678 - Create an easy way to "Undo" a Reset

Status: NEW

(Firefox :: General, enhancement)

Description

[Tyler Downer [He/Him]]

Often users will use Firefox Reset to fix a problem, and it doesn't fix it (it's caused by hardware acceleration, malware, etc.). So not only is their Firefox still broken, but they have lost all their addons/settings/etc. While they can use the Old Firefox data folder to restore their data, that's a bit too complicated for most users. 

We should have an item in the Help menu to "Undo Firefox Reset" (and it goes away after 5 restarts or something like that) and after 4 restarts, have a dialog appear that says something like "You recently Reset Firefox to solve a problem. Did this help?" If they click no, say "Would you like to restore Firefox to the way it was before you Reset?" and then we will copy the Old Profile data back, and let the user continue using Firefox.

The specifics need to be worked out still, but we should begin to brainstorm around this.

Comment 1

[John Hesling [:John99] (NeedInfo me)]

IIRC there were previously suggestions that; for security reasons; old profile folders should  be deleted. At the time I was not keen on that suggestion, and it apparently has not been implemented.

With an option to undo, and an option to review it may make sense to offer to delete old profile data if it is no longer required.