Please report any other irregularities here.
Created attachment 728070 [details] passport picture selecting the photo toi replace the current and them pressing Update profile gets me to the "We're Sorry, but Something Went Wrong!" page. Loading the previous mugshot (see att.) ends the same way.
I can confirm this behavior only for Vito's profile. I can change and reset my profile photo without problems.
I'm unable to reproduce the error Vito is seeing on my test accounts as well.
so ... how can i recreate the profile, without losing the handle and the authorization? the rest can get lost (its not much), but I would hesitate in case there a danger of creating zombie identities. TiA smo
Vito, I'll make sure that we fix your problem asap, I'm already working on this. Please wait a few days before going ahead with the profile re-creation.
Assignee: nobody → giorgos
Status: NEW → ASSIGNED
Summary: changing profile photo bombs → Unable to set profile photo.
Depends on: 854361
Depends on: 854950
Traceback (most recent call last): File "/data/www/mozillians.allizom.org/mozillians/vendor/src/django/django/core/handlers/base.py", line 111, in get_response response = callback(request, *callback_args, **callback_kwargs) File "/data/www/mozillians.allizom.org/mozillians/vendor/src/django/django/views/decorators/cache.py", line 89, in _wrapped_view_func response = view_func(request, *args, **kwargs) File "/data/www/mozillians.allizom.org/mozillians/apps/phonebook/views.py", line 116, in edit_profile user_form.save() File "/data/www/mozillians.allizom.org/mozillians/vendor/src/django/django/forms/models.py", line 364, in save fail_message, commit, construct=False) File "/data/www/mozillians.allizom.org/mozillians/vendor/src/django/django/forms/models.py", line 86, in save_instance instance.save() File "/data/www/mozillians.allizom.org/mozillians/vendor/src/django/django/db/models/base.py", line 463, in save self.save_base(using=using, force_insert=force_insert, force_update=force_update) File "/data/www/mozillians.allizom.org/mozillians/vendor/src/django/django/db/models/base.py", line 565, in save_base created=(not record_exists), raw=raw, using=using) File "/data/www/mozillians.allizom.org/mozillians/vendor/src/django/django/dispatch/dispatcher.py", line 172, in send response = receiver(signal=self, sender=sender, **named) File "/data/www/mozillians.allizom.org/mozillians/apps/users/models.py", line 516, in create_user_profile created=created, raw=raw) File "/data/www/mozillians.allizom.org/mozillians/vendor/src/django/django/dispatch/dispatcher.py", line 172, in send response = receiver(signal=self, sender=sender, **named) File "/data/www/mozillians.allizom.org/mozillians/apps/users/models.py", line 524, in resize_photo img = Image.open(path) File "/usr/lib64/python2.6/site-packages/PIL/Image.py", line 1980, in open raise IOError("cannot identify image file") IOError: cannot identify image file
Vito, everything should run fine now. I restored your previous photo, feel free to update it with a new one. Thanks!
Status: ASSIGNED → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
Bumping to verified - Vito if this rears it's ugly head again please reopen.. Thanks for fighting through this with us.
Status: RESOLVED → VERIFIED
I am back to square one - and it does not look THAT bad;) Sorry for nitpicking....
Resolution: FIXED → WORKSFORME
Well thats good .. I have a mighty soft-touch with Photoshop if you need help with a new avatar ;-)
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