856050 - Error message Graphical Reports feature is not available in this Bugzilla is displayed on selecting 'Bar' or 'Line' report

Status: RESOLVED INVALID

(Bugzilla :: Reporting/Charting, defect)

Description

[Mithun Karmokar]

Attachment: checksetup.txt

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MS-RTC LM 8)

Steps to reproduce:

-Installed all required Perl modules
-Checksetup completed successfully
-Login to bugzilla and generated a tabuler report 
-Now Select 'Bar' or 'Line' option below the tabuler report


Actual results:

An error message displayed.

Bugzilla has suffered an internal error. Please save this page and send it to [e-mail] with details of what you were doing at the time this message appeared. 

'The Graphical Reports feature is not available in this Bugzilla. If you would like to enable this feature, please run checksetup.pl to see how to install the necessary requirements for this feature.' 


Expected results:

The Report should generate successfully.

Comment 1

[Frédéric Buclin]

This is a support question. Please visit http://www.bugzilla.org/support for help.

Comment 2

[Mithun Karmokar]

Attachment: Report.cgi page

Report.cgi page