856088 - Can't access Zimbra Admin from Paris unless connected to MTV VPN

Status: RESOLVED FIXED

(Infrastructure & Operations :: Infrastructure: Other, task)

Description

[Guillaume Canavaggio [:guiom]]

Getting NS_ERROR_NET_INTERRUPT with URL https://mail.mozilla.com:7071/zimbraAdmin
Working fine when connected to Mozilla-MV-Office (Viscosity).

Comment 1

[Ashish Vijayaram [:ashish]]

Need some more info - where are you connecting from? Which URL are you connecting to? Thanks!

Comment 2

[Linear Ni-Ya Li [:nli]]

I have the same issue in Taipei office. 

Linear-MBA:~ Linear$ curl ifconfig.me
118.163.10.190


Repro:
1. Login Zimbra
2. Click Admin Console on the upper right corner
3. A new tab opened with URL https://mail.mozilla.com:7071/ , and show "The connection was interrupted"

Comment 3

[Ed Lim [:limed]]

This is by design, you're hitting the zimbra protection class which blocks everything except for a few hosts.

Comment 4

[Ed Lim [:limed]]

(In reply to Linear Li [:nli] (MoCo-TW) from comment #2)
> I have the same issue in Taipei office. 
> 
> Linear-MBA:~ Linear$ curl ifconfig.me
> 118.163.10.190
> 
> 
> Repro:
> 1. Login Zimbra
> 2. Click Admin Console on the upper right corner
> 3. A new tab opened with URL https://mail.mozilla.com:7071/ , and show "The
> connection was interrupted"

You should be able to connect now, I whitelisted your IP and you should be good to go

Comment 5

[Ed Lim [:limed]]

(In reply to Guillaume Canavaggio [:Guillaume] from comment #0)
> Getting NS_ERROR_NET_INTERRUPT with URL
> https://mail.mozilla.com:7071/zimbraAdmin
> Working fine when connected to Mozilla-MV-Office (Viscosity).

I updated the configs and you should be able to login now from par1.