Closed Bug 856177 Opened 11 years ago Closed 11 years ago

Purchase sometimes fails with "Try again.." error message

Categories

(Marketplace Graveyard :: Payments/Refunds, defect)

Product:
Marketplace Graveyard
Component:
Payments/Refunds
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED
Milestone:
2013-05-16

People

(Reporter: krupa.mozbugs, Assigned: keir)

References

Details

Attachments

(2 files)

logs
39.30 KB, text/plain
Details
screenshot
107.06 KB, image/jpeg
Details
Attached file logs — 
steps to reproduce:
1. Start the purchase flow for any paid app
2. Enter PIN
3. Click the Buy button in the Confirm your purchase flow

reproducible? sometimes. I have seen this issue often enough for it to be a concern

observed behavior:
Sometimes, the purchase fails with this vague message "Try again. Tap this message to dismiss"

As promised, trying again aka clicking Buy again leads to a successful purchase.
Attached image screenshot — 

    
    

    
  
Keir, do you have info in your server logs about this error? If it's client side only, could you use console.log(...) so we can help you track it down?

    
    

    
  
This will be fixed as part of the Error message unification, being discussed with Moz UX, to be deployed by 18th for 22nd testing week

    
    

    
  
deployment delayed till 24th April

    
    

    
  
Direct Billing 4 due 30th April

    
    

    
  
In test right now

    
    

    
  
Fixed in prod
Status: NEW → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
Target Milestone: --- → 2013-05-09
Target Milestone: 2013-05-09 → 2013-05-16

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