857763 - Thunderbird 17.5 intermittently does not respond for 30 sec. or so under Mac 0S X 10.6.8.

Status: RESOLVED INCOMPLETE

(Thunderbird :: Untriaged, defect)

Description

[Bill Walster]

Attachment: Two Activity Monitor screen shots.

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:19.0) Gecko/20100101 Firefox/19.0
Build ID: 20130307023931

Steps to reproduce:

Start up TB.


Actual results:

Without warning TB hangs, the pinwheel comes up, and "Thunderbird not responding" shows up in the Activity Monitor.  See the screen shot in the attachment.  However, it is consuming a large % of the CPUs.

My hardware is
Hardware Overview:

  Model Name:	MacBook Pro
  Model Identifier:	MacBookPro2,1
  Processor Name:	Intel Core 2 Duo
  Processor Speed:	2.33 GHz
  Number Of Processors:	1
  Total Number Of Cores:	2
  L2 Cache:	4 MB
  Memory:	3 GB
  Bus Speed:	667 MHz
  Boot ROM Version:	MBP21.00A5.B08
  SMC Version (system):	1.14f5
  Serial Number (system):	W871501DW0M
  Hardware UUID:	00000000-0000-1000-8000-001B631E816B
  Sudden Motion Sensor:
  State:	Enabled






Expected results:

TB should not stop responding.  After a time, TB begins responding again and the CPU usage drops.  See the second screen shot in the attachment.

What would be helpful is to at least find out what TB is doing when it is not responding.

Comment 1

[:aceman]

Can you look in tools->activity manager? Also tools->error console ?

Comment 2

[Wayne Mery (:wsmwk)]

(In reply to :aceman from comment #1)
> Can you look in tools->activity manager? Also tools->error console ?

Comment 3

[Phoenix]

Resolved per whiteboard