859204 - PDF.js display of file is missing most text

Status: RESOLVED FIXED

(Firefox :: PDF Viewer, defect, P3)

Description

[skierpage]

Attachment: lots of text on bill missing

When I view a statement (bill) from Suddenlink.net, it opens in a PDF.js tab. I see the images and ruled lines in the bill, but most of the text is missing. However I do see the text for my billing address and the account number.  The Linux PDF viewer okular has no trouble rendering (and selecting, and copying & pasting) the missing text; the Linux utility pdftotext shows all the text that pdf.js does not.

In the Firebug console, I see the output:
PDF 76ee15335036c64c3885045265e40 [1.3 [ClibPDF Library 2.02-r1-2] 301q AIX 4.3 / InfoPrint Solutions Company Afp2Pdf Version: 301q] (PDF.js: 0.7.236)
Warning: Error during font loading: properties.baseEncoding is undefined
Warning: Error during font loading: properties.baseEncoding is undefined
Warning: Error during font loading: properties.baseEncoding is undefined
Warning: Error during font loading: properties.baseEncoding is undefined

The Linux utility pdfinfo reports:
Title:          No Title
Subject:        No Subject
Keywords:       None
Author:         No Author
Creator:        InfoPrint Solutions Company Afp2Pdf Version: 301q
Producer:       [ClibPDF Library 2.02-r1-2] 301q AIX 4.3
CreationDate:   Mon Apr  8 03:57:29 2013
ModDate:        Mon Apr  8 03:57:29 2013
Tagged:         no
Form:           none
Pages:          2
Encrypted:      no
Page size:      612 x 792 pts (letter)
Page rot:       0
File size:      372314 bytes
Optimized:      yes
PDF version:    1.3

The Linux utility pdffonts reports:
name                                 type              encoding         emb sub uni object ID
------------------------------------ ----------------- ---------------- --- --- --- ---------
NewsGothicStd                        Type 1            Builtin          yes no  no      21  0
NewsGothicStd-Bold                   Type 1            Builtin          yes no  no      24  0
Helvetica                            Type 1            WinAnsi          no  no  no      27  0
Times-Roman                          Type 1            WinAnsi          no  no  no      28  0

In Firebug's HTML view I see a div class="textLayer" that contains <divs> containing the few bits of text that I see. But it is also full of dozens of empty divs such as
  <div data-canvas-width="0" data-font-name="undefined" style="font-size: 9.11601px; font-family: undefined; left: 75.142px; top: 691.775px;"></div>

I don't want to attach my bill, but I will gladly run any command or analysis on this PDF file that will help.

Comment 1

[Loic]

Attach the PDF sammple to the bug, please.

Comment 2

[skierpage]

(In reply to Loic from comment #1)
> Attach the PDF sammple to the bug, please.

Sorry, I won't, it's a bill with personal info. Repeating what I wrote "I don't want to attach my bill, but I will gladly run any command or analysis on this PDF file that will help."  I understand if you close this bug for lack of info.

I opened a new bill with latest nightly, Mozilla/5.0 (X11; Linux x86_64; rv:23.0) Gecko/20130428 Firefox/23.0, and the problem remains with the same warning messages. This time pdf.js displayed a black warning bar "This PDF document might not be displayed correctly."

Comment 3

[Loic]

Or you could provide the PDF document to a dev by email.

Comment 4

[Ioana (away)]

Can you please try to create a similar PDF with bogus info? Or perhaps just modify the existing one.

Comment 5

[skierpage]

Attachment: page showing missing text in PDF.js

I used pdftk to extract the second page, it's attached.

Comment 6

[skierpage]

I cleared the needinfo when I attached, I cleared it when I reopened the bug, try a third time.

Comment 7

[Ioana (away)]

Thanks for the test pdf, skierpage!

Reproduced the bug with the attachment on Firefox 27, 28 and 29, both on Ubuntu and Windows 7.

Comment 8

[Jonas Jenwald [:Snuffleupagus]]

Fixed upstream: https://github.com/mozilla/pdf.js/pull/4147.

Comment 10

[Krzysztof]

It looks like this bug is fixed.

Comment 11

[Loic]

Working range: 
http://hg.mozilla.org/mozilla-central/pushloghtml?fromchange=9d650c07b547&tochange=9e06d42c2a6a

It's fixed by:
Bug 960051 - Update pdf.js to version 0.8.934.