This page is serving the following error. It worked at one point, but broke without any system changes. All the other pages seem fine. Your suggestions are greatly appreciated. Thanks. ERROR: Software error: Execution of /usr/local/apache/htdocs/userprefs.cgi aborted due to compilation errors. For help, please send mail to the webmaster (email@example.com), giving this error message and the time and date of the error.
Can you run "perl -c userprefs.cgi" from your bugzilla install directory and post its output here?
I received an responses from firstname.lastname@example.org who wanted me to run "perl -c userprefs.cgi". This is the output. bash-2.03# perl -c userprefs.cgi userprefs.cgi had compilation errors (#1) (F) The final summary message when a perl -c fails. Content-type: text/html <H1>Software error:</H1> <CODE>userprefs.cgi had compilation errors. </CODE> <P> For help, please send mail to this site's webmaster, giving this error message and the time and date of the error. [Fri Jun 15 15:41:21 2001] userprefs.cgi: userprefs.cgi had compilation errors. bash-2.03#
that was real useful (not) :) Gotta love Perl. OK, try it again with "perl -cw". The w will probably give us more info (I hope). What version of Perl are you running? That's screwing that it says it had compilation errors and doesn't report what the errors were...
Ahh... I know... it's using Carp, so it's trying to write to the errors to the error log, which you don't have defined. Try running it from your web page and grab the error messages out of your error log from the web server.
URL: internal address
Summary: http://bugzilla.ny.bluefly.com/userprefs.cgi → userprefs.cfi at bugzilla.ny.bluefly.com has errors
Summary: userprefs.cfi at bugzilla.ny.bluefly.com has errors → userprefs.cgi at bugzilla.ny.bluefly.com has errors
We fixed the problem by upgrading the Perl to 5.6.1. It works fine now, thanks.
ok, based on this file working fine on our tinderbox test suites with both Perl 5.005 and perl 5.6.0, I'm assuming you may have had missing or corrupted perl modules that got replaced with working copies when you upgraded. Glad to hear you have it working!
Status: NEW → RESOLVED
Last Resolved: 18 years ago
Resolution: --- → WORKSFORME
moving to Bugzilla product reassign to default owner/qa for INVALID/WONTFIX/WORKSFORME/DUPLICATE
Assignee: tara → justdave
Component: Bugzilla → Bugzilla-General
Product: Webtools → Bugzilla
Version: Bugzilla 2.12 → unspecified
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