Closed Bug 861525 Opened 12 years ago Closed 12 years ago

Work - With certain video cards/drivers, multiple elements (including text and the "back/addtab overlay") render as black rectangles

Categories

(Core :: Graphics, defect, P1)

x86
Windows 8.1
defect

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: timfelgentreff, Unassigned)

References

Details

(Whiteboard: feature=work)

Attachments

(6 files)

User Agent: Mozilla/5.0 (Windows NT 6.2; rv:23.0) Gecko/20130412 Firefox/23.0 Build ID: 20130412030828 Steps to reproduce: Start Firefox Metro on a Windows 8 machine with a DirectX 9.3 capable graphics card. Actual results: Some text appears rendered as black rectangles (the rectangle color is actually the color the text has - so if the text is supposed to be green, the rectangle will be green). Moving the mouse or scrolling around sometimes shows text, and sometimes makes existing text dissapear in a black rectangle. Expected results: Text should be readable.
OS: All → Windows 8 Metro
Hardware: All → x86
Can you dump your about:support in here? This looks like a rendering bug associated with a specific graphic card / driver.
Depends on: 858144
Blocks: 858144
No longer depends on: 858144
No longer blocks: 858144
Depends on: 858144
Attached file about:support output
This may go away once OMTC lands.
Attached file about:support page
I have similar porblems with my Samsung Ativ 500T. Operating System Windows 8 (32-bit) CPU/ Processor Intel® Atom™ Processor Z2760 Display 1366 x 768 Screen Resolution Graphics Intel® SGX545 Graphics Media Accelerator
I have similar porblems with my asus vivo tab smart. Operating System Windows 8 (32-bit) CPU/ Processor Intel® Atom™ Processor Z2760 Display 1366 x 768 Screen Resolution Graphics Intel® Graphics Media Accelerator About:config { "application": { "name": "Firefox", "version": "23.0a1", "userAgent": "Mozilla/5.0 (Windows NT 6.2; rv:23.0) Gecko/20130421 Firefox/23.0", "supportURL": "http://support.mozilla.org/1/firefox/23.0a1/WINNT/en-US/" }, "modifiedPreferences": { "browser.cache.disk.capacity": 358400, "browser.cache.disk.smart_size.first_run": false, "browser.cache.disk.smart_size.use_old_max": false, "browser.cache.disk.smart_size_cached_value": 358400, "browser.places.smartBookmarksVersion": 4, "browser.startup.homepage_override.mstone": "23.0a1", "browser.startup.homepage_override.buildID": "20130421031002", "dom.w3c_touch_events.expose": true, "extensions.lastAppVersion": "23.0a1", "gfx.direct3d.checkDX10": false, "network.cookie.prefsMigrated": true, "places.history.expiration.transient_current_max_pages": 51477, "places.database.lastMaintenance": 1366567088, "plugin.disable_full_page_plugin_for_types": "application/pdf", "privacy.sanitize.migrateFx3Prefs": true, "storage.vacuum.last.places.sqlite": 1366561460, "storage.vacuum.last.index": 0 }, "graphics": { "numTotalWindows": 1, "numAcceleratedWindows": 1, "windowLayerManagerType": "Direct3D 9", "adapterDescription": "Intel(R) Graphics Media Accelerator", "adapterVendorID": "0x8086", "adapterDeviceID": "0x08cf", "adapterRAM": "0", "adapterDrivers": "igdumd32", "driverVersion": "9.14.3.1099", "driverDate": "10-24-2012", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": false, "directWriteEnabled": false, "directWriteVersion": "6.2.9200.16433", "direct2DEnabledMessage": [ "blockedDriver" ], "webglRenderer": "Google Inc. -- ANGLE (Intel(R) Graphics Media Accelerator)", "info": { "AzureCanvasBackend": "skia", "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "none" } }, "javaScript": { "incrementalGCEnabled": true }, "accessibility": { "isActive": true, "forceDisabled": 0 }, "libraryVersions": { "NSPR": { "minVersion": "4.9.6", "version": "4.9.6" }, "NSS": { "minVersion": "3.15 Basic ECCBeta", "version": "3.15 Basic ECCBeta" }, "NSSUTIL": { "minVersion": "3.15 Beta", "version": "3.15 Beta" }, "NSSSSL": { "minVersion": "3.15 Basic ECCBeta", "version": "3.15 Basic ECCBeta" }, "NSSSMIME": { "minVersion": "3.15 Basic ECCBeta", "version": "3.15 Basic ECCBeta" } }, "userJS": { "exists": false }, "extensions": [ { "name": "Feedback", "version": "1.2.2", "isActive": true, "id": "testpilot@labs.mozilla.com" } ] } screen shot in attahcment.
This is a problem for (most? all?) Windows 8 tablets with the Atom Z2760 (Clovertrail) and Intel GMA 3600 (SGX545) and the driver version 9.14.3.1099 We need to solve this. This is going to be a very large portion of early Firefox Metro users.
Status: UNCONFIRMED → NEW
Ever confirmed: true
Summary: Text renders as black rectangle → Text renders as black rectangle - Intel GMA 3600 (SGX545) with driver 9.14.3.1099
Component: General → Graphics: Text
Product: Firefox for Metro → Core
I have the same problem since this bug appeared: https://bugzilla.mozilla.org/show_bug.cgi?id=861549 Earlier builds do not have this problem.
Summary: Text renders as black rectangle - Intel GMA 3600 (SGX545) with driver 9.14.3.1099 → Text renders as black rectangle - Intel GMA 3600 (SGX545) with driver 9.14.3.1102
Summary: Text renders as black rectangle - Intel GMA 3600 (SGX545) with driver 9.14.3.1102 → With certain video cards/drivers, multiple elements (including text and the "back/addtab overlay") render as black rectangles
Duplicate bug 868957 || Waiting for it to fix.
Application Basics Name MetroFirefox Version 23.0a1 User Agent Mozilla/5.0 (Windows NT 6.2; rv:23.0) Gecko/20130503 Firefox/23.0 Build Configuration about:buildconfig Extensions Name Version Enabled ID Important Modified Preferences Name Value browser.cache.disk.capacity 358400 browser.cache.disk.smart_size.first_run false browser.cache.disk.smart_size.use_old_max false browser.cache.disk.smart_size_cached_value 358400 browser.startup.homepage_override.mstone extensions.lastAppVersion 23.0a1 gfx.direct3d.last_used_feature_level_idx 2 network.cookie.prefsMigrated true places.history.expiration.transient_current_max_pages 46956 plugin.disable_full_page_plugin_for_types application/pdf privacy.donottrackheader.enabled true Graphics Adapter Description NVIDIA GeForce 7025 / NVIDIA nForce 630a Adapter Drivers nvd3dum Adapter RAM 256 Device ID 0x03d6 Direct2D Enabled true DirectWrite Enabled true (6.2.9200.16384) Driver Date 3-15-2010 Driver Version 8.17.11.9713 GPU #2 Active false GPU Accelerated Windows 1/1 Direct3D 10 Vendor ID 0x10de WebGL Renderer Google Inc. -- ANGLE (NVIDIA GeForce 7025 / NVIDIA nForce 630a) AzureCanvasBackend direct2d AzureContentBackend direct2d AzureFallbackCanvasBackend cairo JavaScript Incremental GC true Accessibility Activated true Prevent Accessibility 0 Library Versions Expected minimum version Version in use NSPR 4.10 Beta 4.10 Beta NSS 3.15 Basic ECCBeta 3.15 Basic ECCBeta NSSSMIME 3.15 Basic ECCBeta 3.15 Basic ECCBeta NSSSSL 3.15 Basic ECCBeta 3.15 Basic ECCBeta NSSUTIL 3.15 Beta 3.15 Beta
Same issue here. ASUS VivoTab, just acquired yesterday. Driver Version a little newer (9.14.3.1117). A couple more things: - The text usually renders OK at first, before being quickly replaced by the black bar. - If I force Direct2D on in the desktop version, I get black bars in the interface there too. - As far as I can tell, there's never any black bars in the content, just the interface.
Waiting on implementation of OMTC.
Depends on: 849261
Whiteboard: [triaged]
Blocks: metrov1defect&change
No longer blocks: metrov1triage
Priority: -- → P1
Summary: With certain video cards/drivers, multiple elements (including text and the "back/addtab overlay") render as black rectangles → Defect - With certain video cards/drivers, multiple elements (including text and the "back/addtab overlay") render as black rectangles
Whiteboard: [triaged] → [triaged] feature=defect
Whiteboard: [triaged] feature=defect → [triaged][waiting on omtc] feature=defect
Whiteboard: [triaged][waiting on omtc] feature=defect → [triaged][waiting on omtc] feature=defect c=tbd u=tbd p=0
Whiteboard: [triaged][waiting on omtc] feature=defect c=tbd u=tbd p=0 → [triaged][waiting on omtc] feature=defect c=content_features u=tbd p=0
Blocks: 870390
Whiteboard: [triaged][waiting on omtc] feature=defect c=content_features u=tbd p=0 → [triaged][waiting on omtc] feature=defect c= u=tbd p=0
No longer blocks: metrov1defect&change
Summary: Defect - With certain video cards/drivers, multiple elements (including text and the "back/addtab overlay") render as black rectangles → Work - With certain video cards/drivers, multiple elements (including text and the "back/addtab overlay") render as black rectangles
Whiteboard: [triaged][waiting on omtc] feature=defect c= u=tbd p=0 → [triaged][waiting on omtc] feature=work
In today's Nightly build we've turned on OMTC and disabled forced D2d backend. So if you're seeing rendering problems after updating please try the following: 1) go to about:config and add the user pref 'gfx.direct2d.disabled' and set it to true. 2) restart the browser 3) test to see if you still see the issue. If so, please confirm step #1, and post the graphics section of your about:support here.
Component: Graphics: Text → Graphics
Whiteboard: [triaged][waiting on omtc] feature=work → feature=work
oh, oops, nightly builds haven't built yet - https://tbpl.mozilla.org/?showall=0&rev=b8a80bf3f9da Hopefully they'll be up in a few hours.
For me it seems to work fine.
(In reply to wim.lingier from comment #22) > For me it seems to work fine. Great, thanks for posting back!
Please reopen if you're still seeing this.
Status: NEW → RESOLVED
Closed: 12 years ago
Resolution: --- → WORKSFORME
Still have this bug in the latest version of Nightly on my ASUS VivoTab Smart ME400C "graphics": { "numTotalWindows": 1, "numAcceleratedWindows": 1, "windowLayerManagerType": "Direct3D 9", "windowLayerManagerRemote": false, "adapterDescription": "Intel(R) Graphics Media Accelerator", "adapterVendorID": "0x8086", "adapterDeviceID": "0x08cf", "adapterRAM": "0", "adapterDrivers": "igdumd32", "driverVersion": "9.14.3.1099", "driverDate": "10-24-2012", "adapterDescription2": "", "adapterVendorID2": "", "adapterDeviceID2": "", "adapterRAM2": "", "adapterDrivers2": "", "driverVersion2": "", "driverDate2": "", "isGPU2Active": false, "direct2DEnabled": false, "directWriteEnabled": false, "directWriteVersion": "6.2.9200.16384", "direct2DEnabledMessage": [ "blockedDriver" ], "webglRenderer": "Google Inc. -- ANGLE (Intel(R) Graphics Media Accelerator Direct3D9Ex vs_3_0 ps_3_0)", "info": { "AzureCanvasBackend": "skia", "AzureSkiaAccelerated": 0, "AzureFallbackCanvasBackend": "cairo", "AzureContentBackend": "cairo" } }
OS: Windows 8 Metro → Windows 8.1
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