861525 - Work - With certain video cards/drivers, multiple elements (including text and the "back/addtab overlay") render as black rectangles

Status: RESOLVED WORKSFORME

(Core :: Graphics, defect, P1)

Description

[timfelgentreff]

Attachment: firefox-text-rendering-bug.png

User Agent: Mozilla/5.0 (Windows NT 6.2; rv:23.0) Gecko/20130412 Firefox/23.0
Build ID: 20130412030828

Steps to reproduce:

Start Firefox Metro on a Windows 8 machine with a DirectX 9.3 capable graphics card.


Actual results:

Some text appears rendered as black rectangles (the rectangle color is actually the color the text has - so if the text is supposed to be green, the rectangle will be green). Moving the mouse or scrolling around sometimes shows text, and sometimes makes existing text dissapear in a black rectangle.


Expected results:

Text should be readable.

Comment 1

[Jim Mathies [:jimm]]

Can you dump your about:support in here? This looks like a rendering bug associated with a specific graphic card / driver.

Comment 2

[timfelgentreff]

Attachment: about:support output

Comment 3

[Brian R. Bondy [:bbondy]]

This may go away once OMTC lands.

Comment 4

[wim.lingier]

Attachment: Screenshot similar problem

Comment 5

[wim.lingier]

Attachment: about:support page

Comment 6

[wim.lingier]

I have similar porblems with my Samsung Ativ 500T. 


Operating System
    Windows 8 (32-bit)
CPU/ Processor
    Intel® Atom™ Processor Z2760
Display
    1366 x 768 Screen Resolution 
Graphics
    Intel® SGX545 Graphics Media Accelerator

Comment 7

[gilles.orsini]

I have similar porblems with my asus vivo tab smart.


Operating System
    Windows 8 (32-bit)
CPU/ Processor
    Intel® Atom™ Processor Z2760
Display
    1366 x 768 Screen Resolution 
Graphics
    Intel® Graphics Media Accelerator
About:config
{
  "application": {
    "name": "Firefox",
    "version": "23.0a1",
    "userAgent": "Mozilla/5.0 (Windows NT 6.2; rv:23.0) Gecko/20130421 Firefox/23.0",
    "supportURL": "http://support.mozilla.org/1/firefox/23.0a1/WINNT/en-US/"
  },
  "modifiedPreferences": {
    "browser.cache.disk.capacity": 358400,
    "browser.cache.disk.smart_size.first_run": false,
    "browser.cache.disk.smart_size.use_old_max": false,
    "browser.cache.disk.smart_size_cached_value": 358400,
    "browser.places.smartBookmarksVersion": 4,
    "browser.startup.homepage_override.mstone": "23.0a1",
    "browser.startup.homepage_override.buildID": "20130421031002",
    "dom.w3c_touch_events.expose": true,
    "extensions.lastAppVersion": "23.0a1",
    "gfx.direct3d.checkDX10": false,
    "network.cookie.prefsMigrated": true,
    "places.history.expiration.transient_current_max_pages": 51477,
    "places.database.lastMaintenance": 1366567088,
    "plugin.disable_full_page_plugin_for_types": "application/pdf",
    "privacy.sanitize.migrateFx3Prefs": true,
    "storage.vacuum.last.places.sqlite": 1366561460,
    "storage.vacuum.last.index": 0
  },
  "graphics": {
    "numTotalWindows": 1,
    "numAcceleratedWindows": 1,
    "windowLayerManagerType": "Direct3D 9",
    "adapterDescription": "Intel(R) Graphics Media Accelerator",
    "adapterVendorID": "0x8086",
    "adapterDeviceID": "0x08cf",
    "adapterRAM": "0",
    "adapterDrivers": "igdumd32",
    "driverVersion": "9.14.3.1099",
    "driverDate": "10-24-2012",
    "adapterDescription2": "",
    "adapterVendorID2": "",
    "adapterDeviceID2": "",
    "adapterRAM2": "",
    "adapterDrivers2": "",
    "driverVersion2": "",
    "driverDate2": "",
    "isGPU2Active": false,
    "direct2DEnabled": false,
    "directWriteEnabled": false,
    "directWriteVersion": "6.2.9200.16433",
    "direct2DEnabledMessage": [
      "blockedDriver"
    ],
    "webglRenderer": "Google Inc. -- ANGLE (Intel(R) Graphics Media Accelerator)",
    "info": {
      "AzureCanvasBackend": "skia",
      "AzureFallbackCanvasBackend": "cairo",
      "AzureContentBackend": "none"
    }
  },
  "javaScript": {
    "incrementalGCEnabled": true
  },
  "accessibility": {
    "isActive": true,
    "forceDisabled": 0
  },
  "libraryVersions": {
    "NSPR": {
      "minVersion": "4.9.6",
      "version": "4.9.6"
    },
    "NSS": {
      "minVersion": "3.15 Basic ECCBeta",
      "version": "3.15 Basic ECCBeta"
    },
    "NSSUTIL": {
      "minVersion": "3.15 Beta",
      "version": "3.15 Beta"
    },
    "NSSSSL": {
      "minVersion": "3.15 Basic ECCBeta",
      "version": "3.15 Basic ECCBeta"
    },
    "NSSSMIME": {
      "minVersion": "3.15 Basic ECCBeta",
      "version": "3.15 Basic ECCBeta"
    }
  },
  "userJS": {
    "exists": false
  },
  "extensions": [
    {
      "name": "Feedback",
      "version": "1.2.2",
      "isActive": true,
      "id": "[e-mail]"
    }
  ]
}
screen shot in attahcment.

Comment 8

[gilles.orsini]

Attachment: screenshot on asus vivo tab smart

Comment 10

[Asa Dotzler [:asa]]

This is a problem for (most? all?) Windows 8 tablets with the Atom Z2760 (Clovertrail) and Intel GMA 3600 (SGX545) and the driver version 9.14.3.1099

We need to solve this. This is going to be a very large portion of early Firefox Metro users.

Comment 11

[Em-a-il]

I have the same problem since this bug appeared: https://bugzilla.mozilla.org/show_bug.cgi?id=861549
Earlier builds do not have this problem.

Comment 12

[Em-a-il]

The main bug for this is: https://bugzilla.mozilla.org/show_bug.cgi?id=858144

Comment 15

[anandcharvin]

Duplicate bug 868957 || Waiting for it to fix.

Comment 16

[anandcharvin]

  Application Basics

        Name
        MetroFirefox

        Version
        23.0a1

        User Agent
        Mozilla/5.0 (Windows NT 6.2; rv:23.0) Gecko/20130503 Firefox/23.0

        Build Configuration

          about:buildconfig

  Extensions

        Name

        Version

        Enabled

        ID

  Important Modified Preferences

      Name

      Value

        browser.cache.disk.capacity
        358400

        browser.cache.disk.smart_size.first_run
        false

        browser.cache.disk.smart_size.use_old_max
        false

        browser.cache.disk.smart_size_cached_value
        358400

        browser.startup.homepage_override.mstone

        extensions.lastAppVersion
        23.0a1

        gfx.direct3d.last_used_feature_level_idx
        2

        network.cookie.prefsMigrated
        true

        places.history.expiration.transient_current_max_pages
        46956

        plugin.disable_full_page_plugin_for_types
        application/pdf

        privacy.donottrackheader.enabled
        true

  Graphics

        Adapter Description
        NVIDIA GeForce 7025 / NVIDIA nForce 630a

        Adapter Drivers
        nvd3dum

        Adapter RAM
        256

        Device ID
        0x03d6

        Direct2D Enabled
        true

        DirectWrite Enabled
        true (6.2.9200.16384)

        Driver Date
        3-15-2010

        Driver Version
        8.17.11.9713

        GPU #2 Active
        false

        GPU Accelerated Windows
        1/1 Direct3D 10

        Vendor ID
        0x10de

        WebGL Renderer
        Google Inc. -- ANGLE (NVIDIA GeForce 7025 / NVIDIA nForce 630a)

        AzureCanvasBackend
        direct2d

        AzureContentBackend
        direct2d

        AzureFallbackCanvasBackend
        cairo

  JavaScript

        Incremental GC
        true

  Accessibility

        Activated
        true

        Prevent Accessibility
        0

  Library Versions

        Expected minimum version

        Version in use

        NSPR
        4.10 Beta
        4.10 Beta

        NSS
        3.15 Basic ECCBeta
        3.15 Basic ECCBeta

        NSSSMIME
        3.15 Basic ECCBeta
        3.15 Basic ECCBeta

        NSSSSL
        3.15 Basic ECCBeta
        3.15 Basic ECCBeta

        NSSUTIL
        3.15 Beta
        3.15 Beta

Comment 17

[voracity]

Attachment: Black bars in metro Firefox

Same issue here. ASUS VivoTab, just acquired yesterday. Driver Version a little newer (9.14.3.1117).

A couple more things:
- The text usually renders OK at first, before being quickly replaced by the black bar.
- If I force Direct2D on in the desktop version, I get black bars in the interface there too.
- As far as I can tell, there's never any black bars in the content, just the interface.

Comment 18

[Marco Mucci [:MarcoM]]

Waiting on implementation of OMTC.

Comment 20

[Jim Mathies [:jimm]]

In today's Nightly build we've turned on OMTC and disabled forced D2d backend. So if you're seeing rendering problems after updating please try the following:

1) go to about:config and add the user pref 'gfx.direct2d.disabled' and set it to true.
2) restart the browser
3) test to see if you still see the issue.

If so, please confirm step #1, and post the graphics section of your about:support here.

Comment 21

[Jim Mathies [:jimm]]

oh, oops, nightly builds haven't built yet - 

https://tbpl.mozilla.org/?showall=0&rev=b8a80bf3f9da

Hopefully they'll be up in a few hours.

Comment 22

[wim.lingier]

For me it seems to work fine.

Comment 23

[Jim Mathies [:jimm]]

(In reply to wim.lingier from comment #22)
> For me it seems to work fine.

Great, thanks for posting back!

Comment 24

[Jim Mathies [:jimm]]

Please reopen if you're still seeing this.

Comment 26

[Max Tr]

Still have this bug in the latest version of Nightly on my ASUS VivoTab Smart ME400C

 "graphics": {
    "numTotalWindows": 1,
    "numAcceleratedWindows": 1,
    "windowLayerManagerType": "Direct3D 9",
    "windowLayerManagerRemote": false,
    "adapterDescription": "Intel(R) Graphics Media Accelerator",
    "adapterVendorID": "0x8086",
    "adapterDeviceID": "0x08cf",
    "adapterRAM": "0",
    "adapterDrivers": "igdumd32",
    "driverVersion": "9.14.3.1099",
    "driverDate": "10-24-2012",
    "adapterDescription2": "",
    "adapterVendorID2": "",
    "adapterDeviceID2": "",
    "adapterRAM2": "",
    "adapterDrivers2": "",
    "driverVersion2": "",
    "driverDate2": "",
    "isGPU2Active": false,
    "direct2DEnabled": false,
    "directWriteEnabled": false,
    "directWriteVersion": "6.2.9200.16384",
    "direct2DEnabledMessage": [
      "blockedDriver"
    ],
    "webglRenderer": "Google Inc. -- ANGLE (Intel(R) Graphics Media Accelerator Direct3D9Ex vs_3_0 ps_3_0)",
    "info": {
      "AzureCanvasBackend": "skia",
      "AzureSkiaAccelerated": 0,
      "AzureFallbackCanvasBackend": "cairo",
      "AzureContentBackend": "cairo"
    }
  }