861545 - firefox continually crashes since FF20

Status: RESOLVED DUPLICATE of bug 882990

(Firefox :: Untriaged, defect)

Description

[ill]

User Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:20.0) Gecko/20100101 Firefox/20.0
Build ID: 20130329030352

Steps to reproduce:

Whenever visiting a streaming website, firefox will crash since updating it to firefox 20


Actual results:

see above


Expected results:

not crash

Comment 1

[Scoobidiver (away)]

Please type about:crashes in the location bar and provide the crash ID.
Does it happen in Safe Mode (see https://support.mozilla.org/kb/troubleshoot-firefox-issues-using-safe-mode)?

Comment 2

[ill]

bp-2e229bc1-d04f-47b6-8cc7-334d12130430

 It happens in safe mode.

Comment 3

[Scoobidiver (away)]

(In reply to ill from comment #2)
> bp-2e229bc1-d04f-47b6-8cc7-334d12130430
It's a crash dump not exploitable by Mozilla.

>  It happens in safe mode.
Can you provide the crash ID for Safe Mode?

Does it happen with a new profile (see https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles)?

Comment 4

[Robert Kaiser]

(In reply to Scoobidiver from comment #3)
> It's a crash dump not exploitable by Mozilla.

"not exploitable"? What do you mean / how do you determine that?

Comment 5

[ill]

What does not exploitable mean in this case?

Comment 6

[Scoobidiver (away)]

Can you answer comment 3 please?

Comment 7

[ill]

"Can you answer comment 3 please?"

No, not anymore. I am running FF21 now. I don't know if FF20 is still available to try in the repos.

Comment 8

[[:Aleksej]]

(In reply to ill from comment #7)
> No, not anymore. I am running FF21 now. I don't know if FF20 is still
> available to try in the repos.

So Firefox 21 did not crash when you posted that comment?

Because you've filed bug 882990, please note that you shouldn't file a separate bug for each version.

Comment 9

[ill]

The version listed in the report field near the top is 20, but not 21

Comment 10

[[:Aleksej]]

(In reply to ill from comment #9)
> The version listed in the report field near the top is 20, but not 21

That field can only contain one version.  These days, that version is to be the first version where the bug appeared.

Version 20.0 is an old version, and as far as I can see, this bug will not be fixed in it. Or you could say it's already fixed, and "the current version of 20.0" is 23.0.  So if it works in 21.0 and all newer versions, this bug should be resolved WORKSFORME.

An older version in which *very important* bugs are being fixed is the ESR (Extended Support Release) https://www.mozilla.org/en-US/firefox/organizations/faq/ , which is currently 17.0, and the latest version of which is 17.0.8esr: https://www.mozilla.org/en-US/firefox/organizations/all.html

Comment 11

[[:Aleksej]]

Duping to a better described bug by the same reporter.