862384 - Downloading some emails via IMAP hangs then crashes Thunderbird (out of memory)

Status: RESOLVED DUPLICATE of bug 619493

(Thunderbird :: Untriaged, defect)

Description

[Branislav Klocok]

Attachment: First of the twin emails, exported via webmail

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:20.0) Gecko/20100101 Firefox/20.0
Build ID: 2013032900

Steps to reproduce:

I have been downloading an email via IMAP over STARTTSL. It is related to one specific email, that arrived twice. The email is some kind of spam.


Actual results:

Thunderbird started to use a lot of memory (computer was unusable) and after some 30 minutes it crashed with the message out of memory.


Expected results:

The email should have been downloaded and opened in the new message window.

Comment 1

[Branislav Klocok]

Attachment: Second of the twin emails, exported via webmail

I am running OpenSuse and the latest Thunderbird from their Mozilla reprository.
When I deleted these 2 emails via webmail all went OK.

Comment 2

[rsx11m]

Did you get a crash report? Go into Help and select Troubleshooting Information. Click on the about:crashes link there. If a crash report was filed, you should see a link to it there.

Comment 3

[Branislav Klocok]

There is no error report in about:crashes. The only thing I have is following line from /var/log/messages:
kernel: [27256.981230] Out of memory: Kill process 1331 (thunderbird-bin) score 523 or sacrifice child

Comment 4

[rsx11m]

That's unfortunately too generic to be useful...

If you open the message from File > Open Saved Message (from the "real" menu, not the application button; type ALT+F if you don't see it), does it hand and crash as well? If yes, it's not related to IMAP but to parsing of the message; if not, it may be an issue related to the IMAP protocol.

Also, can you try with Help > Restart with Add-ons Disabled to see if the issue is reproducible in Thunderbird's Safe Mode?

Comment 5

[WADA:World Anti-bad-Duping Agency]

(In reply to Branislav Klocok from comment #0)
> First of the twin emails, exported via webmail

Many mail addr in CC:. 
"Slowness and high memory consumption in mail display" part is Bug 619493.

Comment 6

[Wayne Mery (:wsmwk)]

(In reply to WADA from comment #5)
> (In reply to Branislav Klocok from comment #0)
> > First of the twin emails, exported via webmail
> 
> Many mail addr in CC:. 
> "Slowness and high memory consumption in mail display" part is Bug 619493.

Is anything in this bug report not Bug 619493?

Comment 7

[Wayne Mery (:wsmwk)]

whenever bug 619493 gets fixed, if your problem isn't gone then please reopen this bug