862676 - [Buri][Calendar]Can't login account.

Status: RESOLVED INVALID

(Firefox OS Graveyard :: Gaia::Calendar, defect, P2)

Description

[sync-1]

AU_LINUX_GECKO_ICS_STRAWBERRY_V1.01.00.01.19.070
 Firefox os  v1.0.1
 Mozilla build ID:20130407070205
 
 
 +++ This bug was initially created as a clone of Bug #432108 +++
 
 Created an attachment (id=378283)
 Snapshot
 
 DEFECT DESCRIPTION:
 
 Can't login account.
 
 REPRODUCING PROCEDURES:
 
 Calendar->click drawer button->click add button->Google/Yahoo!/CalDav->input account and password->save->can't login account==>KO
 
 PS: OK on SW114.
 
 EXPECTED BEHAVIOUR:
 ==>Should login account normally.
 
 ASSOCIATE SPECIFICATION:
 
 TEST PLAN REFERENCE:
 
 TOOLS AND PLATFORMS USED:SW115
 
 USER IMPACT:Medium
 
 REPRODUCING RATE:5/5
 
 For FT PR, Please list reference mobile's behavior:
 
 ++++++++++ end of initial bug #432108 description ++++++++++
 
 
 
 CONTACT INFO (Name,Phone number):
 
  DEFECT DESCRIPTION:
 
  REPRODUCING PROCEDURES:
 
  EXPECTED BEHAVIOUR:
 
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
 
  REPRODUCING RATE:
 
  For FT PR, Please list reference mobile's behavior:

Comment 1

[Jason Smith [:jsmith]]

I'm going to need a whole lot more information to move this bug forward. I've been testing this daily and never hit the issue cited in this bug.

Questions that need answering to start:

1. Account type? Google? Yahoo? Zimbra? Something else?
2. When you fail to login, what error are you getting?
3. Can you attach a logcat?

Comment 2

[sync-1]

Clone from brother

Comment 3

[sync-1]

Attachment: Log

Clone from brother

Comment 4

[sync-1]

Clone from brother

Comment 5

[sync-1]

Attachment: Snapshot

Clone from brother

Comment 6

[Jason Smith [:jsmith]]

By looking at the screenshot, I'm wondering if you are hitting bug 823596 potentially, but that would mean that the password you are providing is incorrect.

James - What do you think?

Comment 7

[James Lal [:lightsofapollo]]

That or its possible yahoo.cn has its own calendar endpoint that is not used for other yahoo accounts? I will check it out.

Comment 8

[Andrew Overholt [:overholt]]

yahoo.cn is not popular in v1.0.1 launch countries so koi? instead.

Comment 9

[clwu]

(In reply to Andrew Overholt [:overholt] from comment #8)
> yahoo.cn is not popular in v1.0.1 launch countries so koi? instead.

not only "yahoo.cn" but all other account can't login in.

Comment 10

[James Lal [:lightsofapollo]]

Hmm... I will need some more details then. I use yahoo.com for my personal dog-fooding on an almost daily basis. Can you re-try with a specially created yahoo account you could theoretically share with us (over private mail/etc) ?

Comment 11

[Daniel Coloma:dcoloma]

It was koi? 3 weeks ago, I do not see any further information for making it tef+, without that I think it should still be koi?

Comment 12

[Jason Smith [:jsmith]]

comment 8 still applies for making this koi. Moving back to koi as such.

Comment 13

[sync-1]

Created an attachment (id=412285)
 Log on build ID:20130512070209

Comment 14

[sync-1]

Attachment: Log on build ID:20130512070209

Created an attachment (id=412285)
 Log on build ID:20130512070209

Comment 15

[sync-1]

(In reply to comment #8)
 > Created an attachment (id=412285) [details]
 > Log on build ID:20130512070209
 > 
 
 AU_LINUX_GECKO_ICS_STRAWBERRY_V1.01.00.01.019.105
 Firefox os  v1.0.1
 Mozilla build ID:20130512070209

Comment 16

[Jason Smith [:jsmith]]

Please read the above discussion. Reproducibility in the locale for this bug does not justify blocking for tef. You need to reproduce this in a target locale for ship. Back to koi again.

Comment 17

[James Lal [:lightsofapollo]]

Developer needs to figure this one out- we don't know about the technical problem here.

Comment 18

[Gareth Aye [:gaye] (back from PTO)]

I think I'm going to mark this invalid until we have more information. After some more digging, I've found that

- yahoo.cn is no longer supported. Now people are directed to cn.yahoo.com.
- There is also only one caldav endpoint which is https://caldav.calendar.yahoo.com.
- Google doesn't do mail in china, so definitely no caldav support.
- There is a "gmail.cn", but it runs on hotmail which does not use caldav. We do intend support the microsoft thing in the future.

I think we're basically SOL here. Neither Google nor Yahoo intend for users to login to accounts at .cn endpoints.