[Buri][Calendar]Can't login account.

RESOLVED INVALID

Status

Firefox OS
Gaia::Calendar
P2
normal
RESOLVED INVALID
5 years ago
5 years ago

People

(Reporter: sync-1, Assigned: gaye)

Tracking

unspecified
ARM
Gonk (Firefox OS)

Firefox Tracking Flags

(blocking-b2g:koi+)

Details

Attachments

(3 attachments)

Log
981.31 KB, application/octet-stream
Details
35.17 KB, image/x-png
Details
319.08 KB, application/x-rar
Details
(Reporter)

Description

5 years ago
AU_LINUX_GECKO_ICS_STRAWBERRY_V1.01.00.01.19.070
 Firefox os  v1.0.1
 Mozilla build ID:20130407070205
 
 
 +++ This bug was initially created as a clone of Bug #432108 +++
 
 Created an attachment (id=378283)
 Snapshot
 
 DEFECT DESCRIPTION:
 
 Can't login account.
 
 REPRODUCING PROCEDURES:
 
 Calendar->click drawer button->click add button->Google/Yahoo!/CalDav->input account and password->save->can't login account==>KO
 
 PS: OK on SW114.
 
 EXPECTED BEHAVIOUR:
 ==>Should login account normally.
 
 ASSOCIATE SPECIFICATION:
 
 TEST PLAN REFERENCE:
 
 TOOLS AND PLATFORMS USED:SW115
 
 USER IMPACT:Medium
 
 REPRODUCING RATE:5/5
 
 For FT PR, Please list reference mobile's behavior:
 
 ++++++++++ end of initial bug #432108 description ++++++++++
 
 
 
 CONTACT INFO (Name,Phone number):
 
  DEFECT DESCRIPTION:
 
  REPRODUCING PROCEDURES:
 
  EXPECTED BEHAVIOUR:
 
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
 
  REPRODUCING RATE:
 
  For FT PR, Please list reference mobile's behavior:
I'm going to need a whole lot more information to move this bug forward. I've been testing this daily and never hit the issue cited in this bug.

Questions that need answering to start:

1. Account type? Google? Yahoo? Zimbra? Something else?
2. When you fail to login, what error are you getting?
3. Can you attach a logcat?
Flags: needinfo?(sync-1)
(Reporter)

Comment 2

5 years ago
Clone from brother
Flags: needinfo?(sync-1)
(Reporter)

Comment 3

5 years ago
Created attachment 738348 [details]
Log

Clone from brother
(Reporter)

Comment 4

5 years ago
Clone from brother
(Reporter)

Comment 5

5 years ago
Created attachment 738349 [details]
Snapshot

Clone from brother
By looking at the screenshot, I'm wondering if you are hitting bug 823596 potentially, but that would mean that the password you are providing is incorrect.

James - What do you think?
Flags: needinfo?(jlal)

Updated

5 years ago
blocking-b2g: --- → tef?
That or its possible yahoo.cn has its own calendar endpoint that is not used for other yahoo accounts? I will check it out.
Flags: needinfo?(jlal)
yahoo.cn is not popular in v1.0.1 launch countries so koi? instead.
blocking-b2g: tef? → koi?
Flags: needinfo?(jlal)

Comment 9

5 years ago
(In reply to Andrew Overholt [:overholt] from comment #8)
> yahoo.cn is not popular in v1.0.1 launch countries so koi? instead.

not only "yahoo.cn" but all other account can't login in.
Hmm... I will need some more details then. I use yahoo.com for my personal dog-fooding on an almost daily basis. Can you re-try with a specially created yahoo account you could theoretically share with us (over private mail/etc) ?
Flags: needinfo?(jlal)

Updated

5 years ago
blocking-b2g: koi? → tef?
It was koi? 3 weeks ago, I do not see any further information for making it tef+, without that I think it should still be koi?
Whiteboard: [tef-triage]
comment 8 still applies for making this koi. Moving back to koi as such.
blocking-b2g: tef? → koi?
Whiteboard: [tef-triage]
(Reporter)

Comment 13

5 years ago
Created an attachment (id=412285)
 Log on build ID:20130512070209
(Reporter)

Comment 14

5 years ago
Created attachment 750919 [details]
Log on build ID:20130512070209

Created an attachment (id=412285)
 Log on build ID:20130512070209
(Reporter)

Comment 15

5 years ago
(In reply to comment #8)
 > Created an attachment (id=412285) [details]
 > Log on build ID:20130512070209
 > 
 
 AU_LINUX_GECKO_ICS_STRAWBERRY_V1.01.00.01.019.105
 Firefox os  v1.0.1
 Mozilla build ID:20130512070209

Updated

5 years ago
blocking-b2g: koi? → tef?
Please read the above discussion. Reproducibility in the locale for this bug does not justify blocking for tef. You need to reproduce this in a target locale for ship. Back to koi again.
blocking-b2g: tef? → koi?
Developer needs to figure this one out- we don't know about the technical problem here.
Flags: needinfo?(gaye)
blocking-b2g: koi? → koi+
(Assignee)

Updated

5 years ago
Assignee: nobody → gaye
Flags: needinfo?(gaye)
(Assignee)

Updated

5 years ago
Blocks: 903883
(Assignee)

Updated

5 years ago
No longer blocks: 903883
Depends on: 903883
(Assignee)

Comment 18

5 years ago
I think I'm going to mark this invalid until we have more information. After some more digging, I've found that

- yahoo.cn is no longer supported. Now people are directed to cn.yahoo.com.
- There is also only one caldav endpoint which is https://caldav.calendar.yahoo.com.
- Google doesn't do mail in china, so definitely no caldav support.
- There is a "gmail.cn", but it runs on hotmail which does not use caldav. We do intend support the microsoft thing in the future.

I think we're basically SOL here. Neither Google nor Yahoo intend for users to login to accounts at .cn endpoints.
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → INVALID
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