863487 - Page cannot be found error while making a purchase on Data

Status: RESOLVED DUPLICATE of bug 864700

(Marketplace Graveyard :: Payments/Refunds, defect)

Description

[krupa raj[:krupa]]

Attachment: logs

steps to reproduce:
1. Make sure you are on Data (I was on Roaming on AT&T)
2. Start a purchase on marketplace-dev app
3. Sign in using Persona
4. Enter/Create PIN
5. Click Continue

expected behavior:
Bango payment confirmation screen loads.

observed behavior:
Movistar 404 page loads.

Assigning to Keir for investigation

Comment 1

[Keir Kettle]

Logs don't show the 404, so not sure which page wasn't found.  Can you reproduce?

Comment 2

[Jorge Vila]

These requests were OK to Bango backend.

One of these was answered by bango with an HTTP code that made the error.

Therefore, we need to know, which HTTP code returned bango and review it with the proxy guys at movistar spain. I recomment to always response HTTP 302 or HTTP 20X as this way your flow will never be broken. But let's review it

./1/Bluevia#MobileId#NA#LogWorkflow#MobileIDLogging#MobileIdFlowValues#mobileIdentity.log/mobileIdentity.log/mobileIdentity.log-MOBILEID=2013/4/23 16:44:45.347|TOTAL_RESPONSE_TIME=182|TOTAL_TARGET_TIME=61
./1/Bluevia#MobileId#NA#LogWorkflow#MobileIDLogging#MobileIdFlowValues#mobileIdentity.log/mobileIdentity.log/mobileIdentity.log:MOBILEID={"partner":{"bidToken":"e45beae77c29419af962fc628fd3891e","appId":"50029","userAgent":"Mozilla/5.0 (Mobile; rv:18.0) Gecko/18.0 Firefox/18.0","msisdn":"lCIFEOR110f7qpqfHz4Mhg==","targetURL":"http://bango.info/BLUEVIA/BLUEVIAIdentification.aspx","name":"owd01","X-Forwarded-For":null,"msisdnHeader":{"name":"TM_user_msisdn","value":"lCIFEOR110f7qpqfHz4Mhg=="},"serviId":"1","contentType":null,"appProvider":"50098"}}
--
./3/Bluevia#MobileId#NA#LogWorkflow#MobileIDLogging#MobileIdFlowValues#mobileIdentity.log/mobileIdentity.log/mobileIdentity.log-MOBILEID=2013/4/23 16:29:2.774|TOTAL_RESPONSE_TIME=459|TOTAL_TARGET_TIME=211
./3/Bluevia#MobileId#NA#LogWorkflow#MobileIDLogging#MobileIdFlowValues#mobileIdentity.log/mobileIdentity.log/mobileIdentity.log:MOBILEID={"partner":{"bidToken":"7031b8b7caf74fb7292e35ac983529cf","appId":"50029","userAgent":"Mozilla/5.0 (Mobile; rv:18.0) Gecko/18.0 Firefox/18.0","msisdn":"AqOpPniDRpOmecxObgRDEQ==","targetURL":"http://bango.info/BLUEVIA/BLUEVIAIdentification.aspx","name":"owd01","X-Forwarded-For":null,"msisdnHeader":{"name":"TM_user_msisdn","value":"AqOpPniDRpOmecxObgRDEQ=="},"serviId":"1","contentType":null,"appProvider":"50098"}}
--
./2/Bluevia#MobileId#NA#LogWorkflow#MobileIDLogging#MobileIdFlowValues#mobileIdentity.log/mobileIdentity.log/mobileIdentity.log-MOBILEID=2013/4/23 16:17:51.476|TOTAL_RESPONSE_TIME=280|TOTAL_TARGET_TIME=40
./2/Bluevia#MobileId#NA#LogWorkflow#MobileIDLogging#MobileIdFlowValues#mobileIdentity.log/mobileIdentity.log/mobileIdentity.log:MOBILEID={"partner":{"bidToken":"c6f1e4f570845547bc26bca69946fc4w","appId":"50029","userAgent":"Mozilla/5.0 (Mobile; rv:18.0) Gecko/18.0 Firefox/18.0","msisdn":"iniD19n8vWlawjvd/vYyJQ==","targetURL":"http://bango.info/BLUEVIA/BLUEVIAIdentification.aspx","name":"owd01","X-Forwarded-For":null,"msisdnHeader":{"name":"TM_user_msisdn","value":"iniD19n8vWlawjvd/vYyJQ=="},"serviId":"1","contentType":null,"appProvider":"50098"}}
./2/Bluevia#MobileId#NA#LogWorkflow#MobileIDLogging#MobileIdFlowValues#mobileIdentity.log/mobileIdentity.log/mobileIdentity.log-MOBILEID=2013/4/23 16:18:21.522|TOTAL_RESPONSE_TIME=132|TOTAL_TARGET_TIME=46
./2/Bluevia#MobileId#NA#LogWorkflow#MobileIDLogging#MobileIdFlowValues#mobileIdentity.log/mobileIdentity.log/mobileIdentity.log:MOBILEID={"partner":{"bidToken":"431e55e576ac264d68c939e13661b3az","appId":"50029","userAgent":"Mozilla/5.0 (Mobile; rv:18.0) Gecko/18.0 Firefox/18.0","msisdn":"DMdBclPXBVE5N07F2ydl6A==","targetURL":"http://bango.info/BLUEVIA/BLUEVIAIdentification.aspx","name":"owd01","X-Forwarded-For":null,"msisdnHeader":{"name":"TM_user_msisdn","value":"DMdBclPXBVE5N07F2ydl6A=="},"serviId":"1","contentType":null,"appProvider":"50098"}}
--
./2/Bluevia#MobileId#NA#LogWorkflow#MobileIDLogging#MobileIdFlowValues#mobileIdentity.log/mobileIdentity.log/mobileIdentity.log-MOBILEID=2013/4/23 16:56:27.301|TOTAL_RESPONSE_TIME=183|TOTAL_TARGET_TIME=44
./2/Bluevia#MobileId#NA#LogWorkflow#MobileIDLogging#MobileIdFlowValues#mobileIdentity.log/mobileIdentity.log/mobileIdentity.log:MOBILEID={"partner":{"bidToken":"16e2fdb5e9b5cdad71d941d4498fd6di","appId":"50029","userAgent":"Mozilla/5.0 (Mobile; rv:18.0) Gecko/18.0 Firefox/18.0","msisdn":"T+CSPpab2Fda/c1skv37WQ==","targetURL":"http://bango.info/BLUEVIA/BLUEVIAIdentification.aspx","name":"owd01","X-Forwarded-For":null,"msisdnHeader":{"name":"TM_user_msisdn","value":"T+CSPpab2Fda/c1skv37WQ=="},"serviId":"1","contentType":null,"appProvider":"50098"}}

Comment 3

[Keir Kettle]

Bango responded with a 200 http response code for all of these requests. See attachment.

Comment 4

[Keir Kettle]

Attachment: BlueVia Bango Log 04232013

Comment 5

[Kumar McMillan [:kumar]]

Attachment: movistar-error-page-http.log

Here are my HTTP logs for getting up to the same point. The response is a 200 but my screen displays the blue movistar page with emoción in the header

Comment 6

[Jorge Vila]

Hi,

I will try to get some logs about it.

But, as far as I can see, your test is in preproduction Next-Version from BlueVia.

http://partners-api-nv.bluevia.com

Tests were intended to be done in production. Preproduction tests can not be assured 100%. Could we perform the test in production?

Best
JORGE

1074316536[40304160]:   GET http://test.info.bango.org/BLUEVIA/BLUEVIAIdentificationRequest.aspx?Bango=111333805528&NetworkId=ESP_MOVISTAR&URLReferer=http%3a%2f%2ftest.bango.org%2fid.aspx%3fbango%3d111333805528%26register%3dn%26p%3dbcid%253d231580%26AspxAutoDetectCookieSupport%3d1 HTTP/1.1
1074316536[40304160]:   Host: test.info.bango.org
1074316536[40304160]:   User-Agent: Mozilla/5.0 (Mobile; rv:18.0) Gecko/18.0 Firefox/18.0
1074316536[40304160]:   Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
1074316536[40304160]:   Accept-Language: en-US,en;q=0.5
1074316536[40304160]:   Accept-Encoding: gzip, deflate
1074316536[40304160]:   Connection: keep-alive
1074316536[40304160]: ]

19756712[40304470]:   HTTP/1.1 302 Found
19756712[40304470]:   Date: Wed, 24 Apr 2013 17:18:27 GMT
19756712[40304470]:   Cache-Control: private
19756712[40304470]:   Content-Length: 203
19756712[40304470]:   Content-Type: text/html; charset=UTF-8
19756712[40304470]:   Location: http://partners-api-nv.bluevia.com/mobileid/v1/owd01?x-ob=21407&Bango=111333805528&BID=2245&BIDT=b0ed8c92-c5ae-4ec6-846a-376153353cc7
19756712[40304470]:   x-powered-by: ASP.NET
19756712[40304470]:   X-AspNet-Version: 2.0.50727
19756712[40304470]:   Set-Cookie: ASP.NET_SessionId=hg0rqiq1r0gr2er3ezzf3255; path=/; HttpOnly
19756712[40304470]:   Via: 1.1 mpavl-integra-1-tme.telefonica.es:8080
19756712[40304470]:   Content-Encoding: deflate
19756712[40304470]:   X-Cnection: close
19756712[40304470]: ]
1074316536[40304160]: http request [
1074316536[40304160]:   GET http://partners-api-nv.bluevia.com/mobileid/v1/owd01?x-ob=21407&Bango=111333805528&BID=2245&BIDT=b0ed8c92-c5ae-4ec6-846a-376153353cc7 HTTP/1.1
1074316536[40304160]:   Host: partners-api-nv.bluevia.com
1074316536[40304160]:   User-Agent: Mozilla/5.0 (Mobile; rv:18.0) Gecko/18.0 Firefox/18.0
1074316536[40304160]:   Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
1074316536[40304160]:   Accept-Language: en-US,en;q=0.5
1074316536[40304160]:   Accept-Encoding: gzip, deflate
1074316536[40304160]:   Connection: keep-alive
1074316536[40304160]: ]
19756712[40304470]: http response [
19756712[40304470]:   HTTP/1.1 302 Found
19756712[40304470]:   Date: Wed, 24 Apr 2013 17:24:32 GMT
19756712[40304470]:   Content-Length: 0
19756712[40304470]:   Location: http://wap.movistar.com/primary/GetErrorServletService?errorId=400
19756712[40304470]:   Via: 1.1 mpavl-integra-1-tme.telefonica.es:8080
19756712[40304470]:   X-Cnection: close
19756712[40304470]: ]

Comment 7

[Kumar McMillan [:kumar]]

Since this is happening in Bango's Test system it looks like a dupe of bug 864700 and we are not able to fix it