863799 - [FM Radio][Inari] FM Radio not working in v1.0.1

Status: VERIFIED FIXED

(Firefox OS Graveyard :: Hardware, defect)

Description

[Sreenidhi]

##Environment:

Tested in Inari with the following build:

Gecko  http://hg.mozilla.org/releases/mozilla-b2g18_v1_0_1/rev/0c76ef5f8677
Gaia   64d5096e1746bd4b08bc1bf69844d164ac961970
BuildID 20130418070206
Version 18.0

##STR:

1. Plug the headphones on
2. Open the the FM application by tapping on it
3. Tap on the desired station or tap on forward/reverse buttons to select the desired station
4. Make sure that the play button is tapped on 

##Expected:

The user can hear the FM radio playing

##Actual:

The user cannot hear anything through the headset. This does not work even if the FM app is killed and restarted

Comment 1

[Natalya Kot [:nkot]]

I might be wrong, but it could be a hardware issue, when I insert headphones, and if I plug it in all the way down the sound doesn't go off, if I plug it partially then the sound is alright,
this happens only on inari devices

Comment 2

[Lukas Blakk [:lsblakk] use ?needinfo]

Joe - can you check in with partners (hardware) here?  We don't see much point in blocking this on our end since it seems very specific to the device and we're working with "close to shipping" hardware but have no flag for "test this on the real hardware right before shipping" so perhaps the partners do have a way to keep track of issues like this?  Alternately is there any way to check in on shipping hardware to make sure there isn't an issue on our end to work on for this?

Comment 3

[songsy]

Our engineer will work on it. Thanks

Comment 4

[Daniel Coloma:dcoloma]

This works for me on Ikura. Can our partners or QA test this with a target device? If this cannot be reproduced on Ikura this should not be a blocker.

Comment 5

[Tony Chung [:tchung]]

Massimo, can you and your team test to see if its reproducible or not?  This was found on mozilla's nightly build of Inari, but since you are testing the partner Ikura build, i'd like you to try reproducing. 

If you can't reproduce, please mark this bug as worksforme, with the tested buildID.  thanks.

Comment 6

[Deepa Subramanian]

Tested on Inari and the issue is still reproducing. The user is unable to hear anything through the headset even after killing the process.

Inari Build ID: 20130426070207
Kernel Date: Feb 21
Gecko: http://hg.mozilla.org/releases/mozilla-b2g18_v1_0_1/rev/54285d67454b
Gaia: c47ef39de04e634d847cc86b6acc616fabce69eb

Comment 7

[Deepa Subramanian]

I was able to reproduce on 3 devices out of 4 that I tested.

Comment 8

[Deepa Subramanian]

I also feel that it could be a hardware issue as per comment 1. 

When the headset is all the way inside headset socket it then user is unable hear any sound. When the headset is partially inserted in the socket then FM radio plays and the user can hear through the head set.

Comment 9

[Sreenidhi]

Tested in Inari with the following build information :

Gecko  http://hg.mozilla.org/releases/mozilla-b2g18_v1_0_1/rev/5d454864b668
Gaia   052253176f3ad495a1086e47a28fffbf07613388
BuildID 20130425070201
Version 18.0

Issue is reproducing.

Comment 10

[songsy]

Our engineer is working on this issue, will feedback soon, Thanks

Comment 11

[isabelrios]

Re-tested on Ikura:
Buidl id: 20130429003302
Gaia:a98e686
Version 18.0

What seen is that the first time the FM Radio app is launched after switching on the device, it is necessary to press play,then stop and then play again to start listening to the radio.

Comment 12

[Lukas Blakk [:lsblakk] use ?needinfo]

Blocking while ZTE engineer works on this issue from the hardware side.

Comment 13

[Andrew Overholt [:overholt]]

Are there any blockers to the work of the partner engineer?  Anything we can help with on Mozilla's side?

Will this end up being NPOTB (not part of the build)?

Comment 14

[Naoki Hirata :nhirata (please use needinfo instead of cc)]

This still occurs on inari; buri which are on 1.0.1

This does not occur on unagi, leo which are on v1.1

Comment 15

[Joe Cheng [:jcheng] (please needinfo)]

partner's buri build works fine for me

Comment 16

[Joe Cheng [:jcheng] (please needinfo)]

(In reply to Joe Cheng [:jcheng] from comment #15)
> partner's buri build works fine for me

removing [buri] from description and adding [povb] as it seem to only happen in Inari (unless we receive further updates from inari partner)

Comment 17

[chen.qixa]

This does not occur when I test and use our build.I want to know some things:
1.What is the standard of your headphone?
2.I need the log that catched when the issue happened
3.Can I get the build that you test the issue?

Comment 18

[Tim Guan-tin Chien [:timdream] (please needinfo)]

See comment 17.

Comment 19

[songsy]

(In reply to Sreenidhi from comment #9)
> Tested in Inari with the following build information :
> 
> Gecko  http://hg.mozilla.org/releases/mozilla-b2g18_v1_0_1/rev/5d454864b668
> Gaia   052253176f3ad495a1086e47a28fffbf07613388
> BuildID 20130425070201
> Version 18.0
> 
> Issue is reproducing.

Is it build from mozilla? Can you try zte build? 
You can download our build from our ftp server, Kevin has the info of our ftp server. 
Thanks

Comment 20

[songsy]

(In reply to Isabel Rios [:isabel_rios] from comment #11)
> Re-tested on Ikura:
> Buidl id: 20130429003302
> Gaia:a98e686
> Version 18.0
> 
> What seen is that the first time the FM Radio app is launched after
> switching on the device, it is necessary to press play,then stop and then
> play again to start listening to the radio.

Is it zte build? 
Can you give us the info needed by comment 17? 
Thanks

Comment 21

[isabelrios]

(In reply to songsy from comment #20)
> 
> Is it zte build? 
> Can you give us the info needed by comment 17? 
> Thanks

Yes, I can reproduce the bug with zte build. 
It is happening all the times when the radio app is open and then the headset is connected. It does matter the headset used, the problem is seen anyway.

Build id: 20130506003326.
Logs attached.

Comment 22

[isabelrios]

Attachment: adb fm radio logs attached

Comment 23

[Sreenidhi]

(In reply to Tim Guan-tin Chien [:timdream] (MoCo-TPE) from comment #18)
> See comment 17.

1. The headphones are the ones that came with the phone (ZTE headphones). Again, like Isabel pointed out, this issue doesnt matter with the quality or type of headphones being used. It occurs anyways.
2. The logcat info is attached, see the attachments section.
3. The build is the 1.0.1 train, 18th april (for the original issue). As per Comment #9, it is the same V1.0.1, the 25th april's build. You can get them from the mozilla's usual build directory, from where you download and flash your builds.

Comment 24

[Sreenidhi]

(In reply to songsy from comment #19)
> (In reply to Sreenidhi from comment #9)
> > Tested in Inari with the following build information :
> > 
> > Gecko  http://hg.mozilla.org/releases/mozilla-b2g18_v1_0_1/rev/5d454864b668
> > Gaia   052253176f3ad495a1086e47a28fffbf07613388
> > BuildID 20130425070201
> > Version 18.0
> > 
> > Issue is reproducing.
> 
> Is it build from mozilla? Can you try zte build? 
> You can download our build from our ftp server, Kevin has the info of our
> ftp server. 
> Thanks


Hi Isabel,

The issue is not occurring on the ZTE build, though.

Comment 25

[Sreenidhi]

Build Info for Comment 24 :

Gecko 
Gaia   916eb3b8be82be40efc33985019b76ba7d4e3263
BuildID 20130506051538
Version 18.0

Comment 26

[isabelrios]

(In reply to Sreenidhi from comment #25)
> Build Info for Comment 24 :
> 
> Gecko 
> Gaia   916eb3b8be82be40efc33985019b76ba7d4e3263
> BuildID 20130506051538
> Version 18.0

I am able to reproduce the problem with zte build (build id 20130507003354. Version 18) following these steps:
1. Open radio app
2. Connect the headset
3. Nothing is heard, although you move to different radio stations
4. Tap on Stop and then on Play, then you listen to the radio

Comment 27

[Sreenidhi]

(In reply to Isabel Rios [:isabel_rios] from comment #26)
> (In reply to Sreenidhi from comment #25)
> > Build Info for Comment 24 :
> > 
> > Gecko 
> > Gaia   916eb3b8be82be40efc33985019b76ba7d4e3263
> > BuildID 20130506051538
> > Version 18.0
> 
> I am able to reproduce the problem with zte build (build id 20130507003354.
> Version 18) following these steps:
> 1. Open radio app
> 2. Connect the headset
> 3. Nothing is heard, although you move to different radio stations
> 4. Tap on Stop and then on Play, then you listen to the radio


Hey Isable, Can I ask you where exactly did you get this build? Cos I have a ZTE build on my phone and the build ID seems to be different. Following is the build info from my phone :

Gecko 
Gaia   ccc46c29b62d58cac7125cd9556a2efdb1d0d0ba
BuildID 20130507051519
Version 18.0

Marcia states that the above is the only ZTE build she found, for the 7th may.

Comment 28

[isabelrios]

Hi Sreenidhi,

I was using ZTE build for Spain. I flashed the device with the build for LATAM and this seems to be the one you have as I see the same build id: 20130507051519.

In this build, the problem is also seen.

To reproduce it, do not connect the headset before opening the radio app, do that later once the app is open and showing the message: Plug in headset....

Thanks, 
Isabel

Comment 29

[chen.qixa]

Hi,all
we find the cause of the bug.The code is update.Please use the daily build
to check tomorrow.

Thanks,
QChen

Comment 30

[Daniel Coloma:dcoloma]

Marking this as fixed as per comment 29. Isabel, can you verify?

Comment 31

[isabelrios]

(In reply to Daniel Coloma:dcoloma from comment #30)
> Marking this as fixed as per comment 29. Isabel, can you verify?

The bug is fixed. Verified with today's zte build.
Build id: 20130517142351