864170 - events on shared calendar from email invites do not have a reminder set

Status: UNCONFIRMED

(Calendar :: General, defect)

Description

[Ray Blaak]

User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:20.0) Gecko/20100101 Firefox/20.0
Build ID: 20130409194949

Steps to reproduce:

Receive an email invite, accepted it into a shared calendar (via CalDv to a Zimbra server).


Actual results:

Reminder was not set. 

If I manually edit the event to set the reminder, the reminder still not set if I save and reopen the event.


Expected results:

Reminder should be set as per my default settings of 5 minutes before the start.

If I create an event myself, everything is fine. It is only for events emailed to me when I use a shared calendar.

If I use a local calendar, everything is fine.

I am using a shared calendar via a Zimbra server via CalDav. If I use a .ics connection instead, invites come in with reminders just fine. This tells me that it is a local problem: Lightning is somehow not using my preferences to set the event reminder. It should be locally decided at the point of acceptance, I would assume.

Now, I cannot use .ics, since that does not let me do updates. CalDav works well except for this reminder  issue.

I am using Thunderbird 17.0.5/Lightning 1.9.1. 

My calendar settings are:

calendar.alarms.eventalarmlen;15
calendar.alarms.eventalarmunit;minutes
calendar.alarms.indicator.show;true
calendar.alarms.onforevents;1
calendar.alarms.show;true

Comment 1

[Ray Blaak]

Correction: my default reminder is 15 min, not 5.

Comment 2

[Tracey Clark]

I have a similar problem, I'm not sure if it's the same cause. I'm using Thunderbird & Lightning with my company's OSX Caldav server. When I receive an event created by someone else, there is no reminder set despite having a default reminder specified in preferences.

This is causing people to miss meetings, so it is very important to our users.

Setup:
Thunderbird 52.2.1 (64-bit)
Lightning   5.4

Steps to reproduce:
1. In Thunderbird set a default reminder in Edit->Preferences->Calendar->Reminders tab
    Default reminder setting for events: On
    Default time a reminder is set before an event: 10 minutes
2. Receive an event created by someone else on your calendar (note that invitations are NOT shown in Thunderbird like they were for our Exchange calendar, the event just shows up on your calendar)
These events can be created either with another calendar program (Thunderbird, iCal etc) or the OSX calendar web interface
3. Go to your calendar and double click the new event to open

Expected outcome:
The reminder is set to the default reminder time

Actual outcome:
No reminder is set

Comment 3

[Wayne Mery (:wsmwk)]

Do you still see this when using a current version?

Comment 4

[Tracey Clark]

I just had a chance to test this out today with events from two different types of calendar servers. One was my company's OSX CalDav server (events on my calendar and shared calendars). The other was Horde on a test server. Our company calendar does not send out email invitations, sadly, I check the calendar directly in Thunderbird for new events. The Horde calendar does send out email invites.

Thunderbird version: 60.9.0 (64-bit)

Thunderbird Calendar settings:

• Default reminder setting for events: On
• Default time a reminder is sent before an event: 10 minutes

1 - The company OSX CalDav Server

• In Thunderbird, view the calendar
• Click on any new event I have been invited to by someone else, whether added to my calendar or a shared calendar
• Expect: Reminder is set for 10 minutes before the start time
• Actual result: Reminder shows "No Reminder"

2 - Horde running on a cPanel test server

• Created a new calendar invite and added my email address as an attendee
• Accepted the invitation via the invitation email
• Viewed the event in Thunderbird
• The reminder time was set to 10 minutes as expected

Let me know if I should open a new bug for the OSX CalDav event issue. I realize that OSX CalDav is no longer under development, so if this is not an issue with how Thunderbird processes the information, it may be a non-issue.

Comment 5

[Wayne Mery (:wsmwk)]

(In reply to Tracey Clark from comment #4)

I just had a chance to test this out today with events from two different types of calendar servers. One was my company's OSX CalDav server (events on my calendar and shared calendars). The other was Horde on a test server. Our company calendar does not send out email invitations, sadly, I check the calendar directly in Thunderbird for new events. The Horde calendar does send out email invites.

Thunderbird version: 60.9.0 (64-bit)

Thunderbird Calendar settings:

• Default reminder setting for events: On
• Default time a reminder is sent before an event: 10 minutes

1 - The company OSX CalDav Server

• In Thunderbird, view the calendar
• Click on any new event I have been invited to by someone else, whether added to my calendar or a shared calendar
• Expect: Reminder is set for 10 minutes before the start time
• Actual result: Reminder shows "No Reminder"

2 - Horde running on a cPanel test server

• Created a new calendar invite and added my email address as an attendee
• Accepted the invitation via the invitation email
• Viewed the event in Thunderbird
• The reminder time was set to 10 minutes as expected

Let me know if I should open a new bug for the OSX CalDav event issue (#1). I realize that OSX CalDav is no longer under development, so if this is not an issue with how Thunderbird processes the information, it (#1) may be a non-issue.

Maybe Antony knows

Comment 6

[Antony]

Reply to Wayne request above.

I do not have any shared cals, tried to set up an event remotely, trouble is all my cals link via the provider to replicate on my mobile (using Aquamail Pro) so can't really test.
I have issues, bug raised, with importing the ics invite and accepting from the email itself - bug raised (added to it seems) 1652984 (now fixed apparently