864789 - Allow user to dismiss payment errors

Status: RESOLVED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect, P2)

Description

[krupa raj[:krupa]]

Country being tested @ Spain

steps to reproduce:
1. Start the purchase flow for a paid app
2. Enter PIN
3. Try making the purchase with an American credit card
4. Purchase fails with "cannot bill user- no zip code"


expected behavior:
There is a way for user to dismiss the error and return to the previous screen.

observed behavior:
User needs to close the trustedUI and start over since they cannot return to the previous screen.

Comment 1

[Keir Kettle]

Maureen now has a list of 'fatal / non fatal' error - I'll await her feedback on this.

Comment 2

[Maureen Hanratty]

Attachment: Missing zip code

A missing zip code should not cause a full screen error message it should show up inline like the attached screenshot.

Comment 3

[Keir Kettle]

Yes, it would only be a full screen error if a purchase was attempted without it. A fail safe if the client side validation doesnt catch the error.

Comment 4

[Maureen Hanratty]

Attachment: Missing zip code error

Ok, the error should look like this where the user clicks "OK" and is returned to the credit card form with zip code field highlighted in red.

Comment 5

[Steve Ruston]

Keir working on this, should have fix deployed by 23rd May to Live and Test