865521 - Firefox PDF viewer saves pdf files with extension do instead of pdf

Status: RESOLVED FIXED

(Firefox :: PDF Viewer, defect, P4)

Description

[Bill Schwartz]

User Agent: Mozilla/5.0 (Windows NT 5.1; rv:20.0) Gecko/20100101 Firefox/20.0
Build ID: 20130409194949

Steps to reproduce:

I used the download button in the Firefox PDF viewer, and the file extension in the Save box was listed as "do" instead of "pdf" .


Actual results:

see above "What did you do?".


Expected results:

The file extension in the Save box should have been pdf .

Comment 1

[Bill Schwartz]

Attachment: screenshot of Save box mentioned in my bug report.

Comment 2

[Bill Schwartz]

I was using Firefox 20.0.1  .

Comment 3

[Bill Schwartz]

I was using Firefox 20.0.1   .

Comment 4

[Loic]

Provide a PDF link with such a behavior, please.

Comment 5

[Bill Schwartz]

I can provide a link, but you will not be able to access it because it is my account at the Southern California Gas Company. Here it is;

https://myaccount.socalgas.com/eservscg/myaccount/display-view.do?viewType=HTML&viewName=PrintFriendly

I clicked on the pdf link for my bill, it appeared in PDF Viewer, I clicked the download button, and then I got the Save dialog box with the "do" extension. I have not had this problem at other sites.

Comment 6

[Loic]

Yes, this link doesn't work because I'm not a SoCalGas's customer. But there are many companies running the same framework to deliver bills, contracts, etc and PDF are downloaded as .pdf. It's probably an issue between this website and Firefox.

Could you test Firefox 23 Nightly which has a better PDF viewer.
http://nightly.mozilla.org/

Comment 7

[Bill Schwartz]

I tried Firefox 23 Nightly and it still used the "do" extension when saving a pdf file at Southern California Gas.

Comment 8

[Olivier Diotte]

My bank does this too. From the tests I did back then, this was due to their webserver sending the PDF named file.do and not setting a MIME type (or using application/octet-stream) on the file. This would have to be confirmed.

Comment 9

[Petruta Horea [:phorea], Desktop QA]

Is the issue still present in latest Firefox Nightly? Thank you!

Comment 11

[Loic]

Bill, is it still an issue for you?

Comment 12

[Brendan Dahl [:bdahl]]

No response, closing for now. Let me know if there's still an issue and I'll re-open.