866627 - [Buri] Facebook app will not change it's language when the system's app language changes

Status: RESOLVED WONTFIX

(Tech Evangelism Graveyard :: Preinstalled B2G Apps, defect, P2)

Description

[sync-1]

+++ This bug was initially created as a clone of Bug #447431 +++
 
 AU_LINUX_GECKO_ICS_STRAWBERRY_V1.01.00.01.019.085
 Firefox os  v1.0.1
 Mozilla build ID:20130422230201
 
 DEFECT DESCRIPTION:
 [Translation][Poland] [Facebook]Facebook is not tranlsated
 
  REPRODUCING PROCEDURES:
 1.connect to phone-wifi2
 2.setting language as Poland
 3.Use Facebook and try to log in, the login page is still in English---KO1
 4.After log in successfully, the whole words is still in English---KO2
 
  EXPECTED BEHAVIOUR:
 3&4, For Facebook is the local app of the handset, after set Poland language successfully, the facebook should in Poland instead of English.
 
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
 
  REPRODUCING RATE:5/5
 
  For FT PR, Please list reference mobile's behavior:
 
 ++++++++++ end of initial bug #447431 description ++++++++++
 
 
 
 CONTACT INFO (Name,Phone number):
 
  DEFECT DESCRIPTION:
 
  REPRODUCING PROCEDURES:
 
  EXPECTED BEHAVIOUR:
 
  ASSOCIATE SPECIFICATION:
 
  TEST PLAN REFERENCE:
 
  TOOLS AND PLATFORMS USED:
 
  USER IMPACT:
 
  REPRODUCING RATE:
 
  For FT PR, Please list reference mobile's behavior:

Comment 1

[sync-1]

Clone from brother

Comment 2

[sync-1]

Attachment: screenshot--Facebook is not translated into Poland

Clone from brother

Comment 3

[Jason Smith [:jsmith]]

The bug isn't the fact that there isn't a translation available, there is a Polish translation actually. The problem is that if you change the system's language on the device, the app won't update to reflect the language change.

Comment 5

[:Harald Kirschner :digitarald]

The app reflects the language from Facebook's user settings. The impact on user experience is minimal and it just works as expected when the user is logged in.

The fix I'd propose is that the log-in screen should reflect the user agents current language setting and read the language from a cookie.

Comment 6

[Lisa Brewster [:adora]]

To test language support in an app:
1. Set desired language in Firefox OS system settings
2. Install and launch application

If the selected language is supported, it will always be displayed the first time the app is launched.

To test additional languages:
1. Uninstall the app by long pressing the app's icon in the launcher and then tapping the red x
2. Change the language in Firefox OS system settings
3. Install the app again and launch

Depending on how the app is designed, apps may not always detect locale changes after they've first been launched.  We're working with developers to optimize this experience, but this issue should be low impact since most users will set their desired language once when first setting up the phone.

Comment 7

[sync-1]

Dear, Amelie, I checked this PR on 12B, 
 
 1. set language --> polish
 2. Uninstall the facebook by long pressing the app's icon in the launcher and then
 tapping the red x
 3. Change the language in Firefox OS system settings
 4. Install the app again and launch
 5. open facebook, it seem polish now    ---> OK
 6. input account and password to login, then, still english ---> KO..
 
 mozilla said they won't fix the pr..what should we do?

Comment 8

[Jason Smith [:jsmith]]

(In reply to sync-1 from comment #7)
> Dear, Amelie, I checked this PR on 12B, 
>  
>  1. set language --> polish
>  2. Uninstall the facebook by long pressing the app's icon in the launcher
> and then
>  tapping the red x
>  3. Change the language in Firefox OS system settings
>  4. Install the app again and launch
>  5. open facebook, it seem polish now    ---> OK
>  6. input account and password to login, then, still english ---> KO..
>  
>  mozilla said they won't fix the pr..what should we do?

Keep in mind this isn't Mozilla fixing the bug here. We would be asking Facebook to fix this. The WONTFIX was because we will only do outreach to other companies if the issue is above a certain severity bar. This bug does not meet that bar.

Comment 9

[Jeni]

Issue repros on 
Leo Build ID: 20130620160852
Gecko: /rev/
Gaia: ef85283d8a041cecf9a37348cf6a0b580804f3d6
Platform Version: 18.1

Facebook is not fully localized for Spanish or Portuguese even with deleting and reinstalling after device language has been changed.