Closed Bug 867011 Opened 11 years ago Closed 11 years ago

RMA talos-mtnlion-r5-054

Categories

(Infrastructure & Operations :: DCOps, task)

Product:
Infrastructure & Operations
Component:
DCOps
Platform:
x86
macOS
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
RESOLVED FIXED

People

(Reporter: sal, Assigned: achavez)

References

Details

(Whiteboard: [Waiting for repair to be finished]) 

Host keeps shutting down on its own. :ashlee can you please RMA this machine?
Thanks.
Blocks: talos-mtnlion-r5-054, 866551
colo-trip: --- → scl3
Taking this machine to apple today to get replaced.
Assignee: server-ops-dcops → achavez
Status: NEW → ASSIGNED
talos-mtnlion-r5-054 is being left at the genius bar for 3-5 days for further inspection of the internal hardware they are going to replace the fan and the logic board.
Whiteboard: At Apple Store for repair
It's been a couple weeks, any update on this host?
Repair is complete. I will pick the machine up from Apple today and get it back online.
Whiteboard: At Apple Store for repair → [Repaired, picking up from Apple]
Had to take machine back to apple because machine continued to power down. It will be ready tomorrow at 10am at which I will pick it up. Sorry about the wait!
Picking up machine today.
Mac mini is continuing to power off after last pick up from Apple. I will be dropping it off today (for the 3rd time) at 5:15 to be fixed.
Whiteboard: [Repaired, picking up from Apple] → [Taking back to Apple for repair]
Whiteboard: [Taking back to Apple for repair] → [Waiting for repair to be finished]
talos-mtnlion-r5-054 is finally back online with a replaced HD.
Status: ASSIGNED → RESOLVED
Closed: 11 years ago
Resolution: --- → FIXED
Looks like the MAC address for this host has changed.  New MAC address is:  

40:6C:8F:0D:2C:27

I've updated inventory.  Please update for Deploy Studio.
Status: RESOLVED → REOPENED
Resolution: FIXED → ---
Host has been reimaged.

sudo fping talos-mtnlion-r5-054.test.releng.scl3.mozilla.com
talos-mtnlion-r5-054.test.releng.scl3.mozilla.com is alive
Status: REOPENED → RESOLVED
Closed: 11 years ago → 11 years ago
Resolution: --- → FIXED
Product: mozilla.org → Infrastructure & Operations
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