868078 - Only available buy apps with credit card payment

Status: RESOLVED FIXED

(Marketplace Graveyard :: Payments/Refunds, defect, P2)

Description

[eder]

Attachment: Only available buy apps with credit card payment

steps to reproduce:

1. Open the MarketPlace
2. Find the Paid App 
3. Select any paid app,Example: TestApp (test31)/ Persona login page is opened
4. Enter a new email address to Persona "intertek1" pass: "password"
5. Enter PIN "1234"
6. the MP, only be available on credit card payment




expected behavior:

when is select the payment application must show the two payment options, Mobile_Bill_Paid and CCard_Paid


observed behavior:

Can not display the two payment options only one

Comment 1

[Wil Clouser [:clouserw]]

Was this on wi-fi or mobile network?

Comment 2

[eder]

is with Mobile Network

Comment 3

[Kumar McMillan [:kumar]]

Attachment: http-log.txt

I can reproduce this on stage. Here is an HTTP log.

Comment 4

[Kumar McMillan [:kumar]]

Keir, any ideas why the purchase of this app is bypassing mobile billing and going straight to credit card?

The entry point: mozilla.bango.net/mozpayments/?bcid=16536850

The price points: billing config ID: 16536850; prices: [{'currency': 'USD', 'amount': '0.99'}, {'currency': 'PLN', 'amount': '3.84'}, {'currency': 'GBP', 'amount': '0.75'}, {'currency': 'CAD', 'amount': '0.99'}, {'currency': 'COP', 'amount': '2060.00'}, {'currency': 'EUR', 'amount': '0.89'}]

I don't see anything wrong with the prices.

Comment 5

[Kumar McMillan [:kumar]]

oops, I was only able to reproduce it because I'm on T-Mobile (an unsupported carrier).

Eder, which carrier/region were you in? Perhaps yours was unsupported too. Eder, if it's still reproducible can you attach an ezboot HTTP log so I can see your carrier details?

Comment 6

[Vikas Nanda]

Issue no longer occurs

Comment 7

[Krzysztof Mioduszewski[:tauzen]]

Attachment: CC prompt instead of carrier billing.

This issue still occurs in prod on buri device with polish locale and Poland region, screenshot attached. I'm trying to buy 3.99zł app on 3G and can see only CC prompt. Please reopen.

Comment 8

[Andy McKay]

Will re-open and assign to Bango, but in the future please file a new bug.

Comment 9

[Tom]

What price point is this? I am seeing 3.99 and 3.84... if it is 3.99 then it will take you to the CB option if anything else it will take you to CC only. For example 3.84 is not a price point therefore goes to CC.

Which region is this?

Comment 10

[Krzysztof Mioduszewski[:tauzen]]

Sorry for the screenshot quality. This is 3.99 zł and it should take me to CB. This is the target device, region Poland, polish locale.

Comment 11

[Krzysztof Mioduszewski[:tauzen]]

Still there are two apps which have proper pricepoints 3.99zł and CC billing only:
IQ FitFun and Pixeltest.

Comment 12

[Tom]

Fixed.

Comment 13

[Krzysztof Mioduszewski[:tauzen]]

Attachment: error.jpg

Still not fixed.
First error after trying to purchase IQ FitFun.

Comment 14

[Krzysztof Mioduszewski[:tauzen]]

Attachment: error2.jpg

Second try to purchase IQ FitFun. This screen is visible everytime I try to purchase it. There should be CB confirmation screen instead.

It says: Error. An error occured during request processing. Cancel.

Comment 15

[Tom]

We are getting a number of Connect Errors showing on our system. The actual response is "Could not connect to the operator" hence the screen you are seeing. We are making all calls successfully but when we try to do the billing we can't connect.

Comment 16

[Krzysztof Mioduszewski[:tauzen]]

Why is this only for this one app? Adding Virendra, as this seems to be on SDP side.

Comment 17

[Victor Carciu]

(In reply to Krzysztof Mioduszewski from comment #16)
> Why is this only for this one app? Adding Virendra, as this seems to be on
> SDP side.

If this is still reproducible, please reopen the bug because right now it is marked as resolved-fixed.

Comment 18

[David Bialer [:dbialer]]

See comment 21 in Bug 898302 - looks like this bug is still open since it was reproduced on 7/30/2013.

Comment 19

[Kumar McMillan [:kumar]]

I can't find any actual evidence that https://bugzilla.mozilla.org/show_bug.cgi?id=898302#c21 is a dupe of this bug so I'm re-closing. 

I did however find some likely explanations: https://bugzilla.mozilla.org/show_bug.cgi?id=898302#c27