Server problem during payment using credit card

RESOLVED FIXED

Status

RESOLVED FIXED
5 years ago
5 years ago

People

(Reporter: rafael.medola, Assigned: keir)

Tracking

Other
Gonk (Firefox OS)
Points:
---

Details

Attachments

(3 attachments)

(Reporter)

Description

5 years ago
Created attachment 746329 [details]
First try

steps to reproduce:

1- Set the device's network to automatic (2G&3G);

2- Open Marketplace;

3- Search for a paid App;

4- Log in using a valid account;

5- Click to buy (tap the price button);

6- Enter your PIN if needed;

7- Select the credit card option for the payment;

8- Fulfill using a valid credit card number, expired date and security number;

9- The buy button will be available, just click on it.


expected behavior:

The payment is completed without any problem and the user can check it at the credit card billing history.

observed behavior:

Right after clicking buy, a message "Error: A problem on server meant that the request could not be processed" is displayed.

Additional Comments:

At the first try, a different error was received: "Error: Alrm Code = 8".
But this Alarm Code = 8 message could not be reproduced.
(Reporter)

Comment 1

5 years ago
Created attachment 746331 [details]
screenshot
(Reporter)

Comment 2

5 years ago
Created attachment 746332 [details]
ezboot http

Updated

5 years ago
Assignee: nobody → keir

Comment 3

5 years ago
That looks like a bango error.

Comment 4

5 years ago
May be fixed, Keir to confirm
(Reporter)

Comment 5

5 years ago
The failure can't be reproduced anymore.

Updated

5 years ago
Status: NEW → RESOLVED
Last Resolved: 5 years ago
Resolution: --- → FIXED
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