869810 - Yahoo Mail

Status: RESOLVED INVALID

(Firefox :: Untriaged, defect)

Description

[irockunot]

User Agent: Mozilla/5.0 (Windows NT 6.1) AppleWebKit/537.31 (KHTML, like Gecko) Chrome/26.0.1410.64 Safari/537.31

Steps to reproduce:

Log in into my Yahoo Mail




Actual results:

The buttons on the top page are grayed out or not appearing


Expected results:

Buttons should be active.

I tested the Yahoo Mail account with Opera and IE, and the error does not appear.

Comment 1

[Loic]

Could you test:

0) Remove Yahoo's cookies (click on the Yahoo favicon > More info) and brower cache:
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

1) In safe mode:
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

2) With a a fresh profile: 
https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Comment 2

[Loic]

Sorry, link for step 0) is https://support.mozilla.org/en-US/kb/how-clear-firefox-cache

Comment 3

[Stefan Weiss [:sir_none]]

no new information since more than 2 years on this, so i will close it.

please feel free to reopen if you have new information on it.