871710 - (tegra-243) tegra-243 problem tracking

Status: RESOLVED FIXED

(Infrastructure & Operations Graveyard :: CIDuty, task, P3)

Description

[Ryan VanderMeulen [:RyanVM]]

https://tbpl.mozilla.org/php/getParsedLog.php?id=22902726&tree=Mozilla-Inbound

Apparently it doesn't know what time it is. hwine is disabling in slavealloc.

Comment 1

[hwine]

plan is for :jmaher to confirm hardware clock functioning prior to sending for reimage

Comment 2

[Joel Maher ( :jmaher ) (UTC -8)]

hmm, I am not sure how to access tegra-243, I was going to check the date, timezone via sutagent, then attempt to set it manually, verify it, reboot it, verify it.

Comment 3

[Joel Maher ( :jmaher ) (UTC -8)]

I used to be able to log into build-vpn, then telnet tegra-243 and access it, now I don't seem to have access to that while on the buildVPN.

Comment 4

[Justin Wood (:Callek)]

works for me: |telnet tegra-243.build.mozilla.org 20701|
both from local machine while on buildVPN and from the build-vpn ssh jumphost

Comment 5

[Joel Maher ( :jmaher ) (UTC -8)]

I get:
telnet tegra-243.build.mozilla.org 20701
telnet: could not resolve tegra-243.build.mozilla.org/20701: System error
(talos)jmaher@x230:~$ 
(talos)jmaher@x230:~$ ping tegra-243.build.mozilla.org
ping: unknown host tegra-243.build.mozilla.org
(talos)jmaher@x230:~$

Comment 6

[hwine]

(In reply to Joel Maher (:jmaher) from comment #5)
> I get:
> telnet tegra-243.build.mozilla.org 20701
> telnet: could not resolve tegra-243.build.mozilla.org/20701: System error
> (talos)jmaher@x230:~$ 
> (talos)jmaher@x230:~$ ping tegra-243.build.mozilla.org
> ping: unknown host tegra-243.build.mozilla.org
> (talos)jmaher@x230:~$

These are resolver errors -- if you're connected to build VPN, your DNS resolver should include the search domain "build.mozilla.org". I bet it doesn't.

That's the long term fix -- to get yourself going now, just use the IP address:
$ host tegra-243
tegra-243.build.mozilla.org is an alias for tegra-243.build.mtv1.mozilla.com.
tegra-243.build.mtv1.mozilla.com has address 10.250.51.83

Comment 7

[Joel Maher ( :jmaher ) (UTC -8)]

thanks for the ip address, I was about to verify tzget and settime work as expected even across reboots.  

Callek, do we still do this in our sut_tools?  did something change recently that hosed us?

Comment 8

[Justin Wood (:Callek)]

(In reply to Joel Maher (:jmaher) from comment #7)
> thanks for the ip address, I was about to verify tzget and settime work as
> expected even across reboots.  
> 
> Callek, do we still do this in our sut_tools?  did something change recently
> that hosed us?

We do it during installApp, *not* in verify.
http://mxr.mozilla.org/build/source/tools/sut_tools/installApp.py#137

Comment 9

[Joel Maher ( :jmaher ) (UTC -8)]

send it to the smelters.

Comment 10

[hwine]

needs reimaging per :jmaher

Comment 12

[Phil Ringnalda (:philor)]

It's the only thing hitting bug 1017819, please recover/reflash/recard. Disabled in slavealloc.

Comment 13

[Van Le [:van]]

replaced SD card, flashed and reimaged tegra.

vle@vle-10516 ~ $ telnet tegra-243.tegra.releng.scl3.mozilla.com 20701
Trying 10.26.85.191...
Connected to tegra-243.tegra.releng.scl3.mozilla.com.
Escape character is '^]'.
$>^]
telnet> q