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"Distant Orbit" game crashes the phone

RESOLVED WORKSFORME

Status

Firefox OS
Gaia
--
critical
RESOLVED WORKSFORME
4 years ago
4 years ago

People

(Reporter: julienw, Unassigned)

Tracking

({crash, hang})

unspecified
ARM
Gonk (Firefox OS)
crash, hang

Firefox Tracking Flags

(firefox24 affected, b2g18 unaffected, b2g18-v1.0.1 unaffected)

Details

(Whiteboard: [b2g-crash])

Attachments

(4 attachments)

(Reporter)

Description

4 years ago
(note: this happens only with a mozilla-central gecko; it works correctly with the b2g18 branch)

STR:
* install "Distant Orbit" from the marketplace
* launch the app
* wait a few seconds

Expected:
* we can interact with the game and play with it

Actual:
* the game seems to work at first but then it freezes, and all the phone freezes with it. Eventually B2G reboots.

I tried this with an Unagi. It works with the b2g18 branch, and I also tried running the game in a Desktop Nightly and it works too.

Marking qawanted to check that the bug happens also on other phones, as this may be a driver problem (?). Please try with a mozilla-central build.
QA just did a bunch of testing with this app on b2g18 and 1.01, so I'm marking unaffected for those cases - we never saw this bug happen.
status-b2g18: --- → unaffected
status-b2g18-v1.0.1: --- → unaffected

Updated

4 years ago
status-firefox24: --- → affected

Updated

4 years ago
blocking-b2g: --- → koi?
(Reporter)

Comment 2

4 years ago
(In reply to Julien Wajsberg [:julienw] (PTO until Monday 13th May) from comment #0)
> I also tried
> running the game in a Desktop Nightly and it works too.

(it was Desktop Nightly/Windows XP without Graphics acceleration)
(Reporter)

Comment 3

4 years ago
Jason> agreed, I've played with it a lot before I pushed a moz-central gecko.

Updated

4 years ago
Severity: normal → critical
Keywords: crash, hang
Whiteboard: [b2g-crash]

Comment 4

4 years ago
Unable to proceed with Step 2 as per the STR given. The launch button is nonfunctional/broken. Please see the logcat and screenshot attached. 

Tested on 
Unagi Build ID: 20130514031141
Gecko  http://hg.mozilla.org/mozilla-central/rev/81dd97739fa1
Gaia   74471a72825dad10158b7e6938ac8da78b362fdc
Keywords: qawanted

Comment 5

4 years ago
Created attachment 749511 [details]
Bug 871773

Comment 6

4 years ago
Created attachment 749512 [details]
Screenshot
(Reporter)

Comment 7

4 years ago
Deepa> could you try launching it from the homescreen ?

And maybe file a bug on the Marketplace because the non-functional launch button is probably from their side.
(In reply to Julien Wajsberg [:julienw] from comment #7)
> Deepa> could you try launching it from the homescreen ?
> 
> And maybe file a bug on the Marketplace because the non-functional launch
> button is probably from their side.

Actually, the launch button just calls the launch() method on the app object for the app just installed. So if there's a bug here, it's likely at either the gecko level or gaia level.
I'll mark qawanted to test this by launching the app from the homescreen.
Keywords: qawanted

Comment 10

4 years ago
(In reply to Julien Wajsberg [:julienw] from comment #7)
> Deepa> could you try launching it from the homescreen ?
>
Julien: 

I was not able to see distant orbit app on the homescreen. Here are the steps I performed

1. Flashed Unagi to build ID  20130515030631
2. Search for "Distant orbit" in marketplace 
3. Tap on Free button next to distant orbit game
4. Tap on Install on the banner
5. See Error button next to distant orbit game
6. Tap on error button (App already installed msg)
6. Tap on home  

Expected: Distant orbit on the home screen

Actual: Distant orbit app is not found on the homescreen

Note: Try to kill the marketplace app process and then open it. Now, Launch button is seen and it's nonfunctional. 
See attachment(s)

Comment 11

4 years ago
Created attachment 749934 [details]
Screenshot

Comment 12

4 years ago
Created attachment 749937 [details]
Logcat -5-15-2013

Comment 13

4 years ago
Other info:

Gecko: http://hg.mozilla.org/mozilla-central/rev/26ab72bfa9df
Gaia:   c51c8b38558fd82216ef8220368bd63cefc50322
(Reporter)

Comment 14

4 years ago
I just tried installing it, and I actually get an error: "INVALID_IDS_JSON".

That is Bug 870920, should be pushed to the marketplace tomorrow.

Updated

4 years ago
Keywords: qawanted
(Reporter)

Comment 15

4 years ago
(NI me so that I don't forget this)
Flags: needinfo?(felash)
(Reporter)

Comment 16

4 years ago
Now it's Bug 873600 that's preventing installing Distant Orbit.
Depends on: 873600
Flags: needinfo?(felash)
(Reporter)

Updated

4 years ago
Flags: needinfo?(felash)
(Reporter)

Comment 17

4 years ago
FYI, Bug 873600 is sadly still happening on the Marketplace.
Flags: needinfo?(felash)
(Reporter)

Updated

4 years ago
Flags: needinfo?(felash)
(Reporter)

Comment 18

4 years ago
looks like we can install Distant Orbit now, but I don't have a mozcentral build to test this now again.
Flags: needinfo?(felash)
Keywords: qawanted

Comment 19

4 years ago
unable to repro issue however start up and playing of game responds very slow.  
tested on 
Unagi Build ID: 20130609030724
Gecko: http://hg.mozilla.org/mozilla-central/rev/855a29c9dd68
Gaia: 5ffca88288e6bcbf799053a459b7ee3b1ab1b5ba
Platform Version: 24.0a1
Keywords: qawanted

Updated

4 years ago
Status: NEW → RESOLVED
blocking-b2g: koi? → ---
Last Resolved: 4 years ago
Resolution: --- → WORKSFORME
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